New HL fee structure from 01/03/26

KrullTheSaver

Got an email from the Interactive Investor marketing folk today.

Quote (their emphasis): "And with our simple flat fee, that means keeping more of your money – perfect if fees from other providers feel like a Heavy Load…"

Nice one. I see the art of British satire is alive and well!

Middle_of_the_Road

https://forums.moneysavingexpert.com/discussion/comment/81870783#Comment_81870783

…about right from an Immature Interloper 🙂

marlot

My HL shares showed up at Scottish Widows this morning. So about a week. General investment account.

TSCati

In specie transfer of ISA shares from HL to Fidelity took 4 days - impressive

Fidelity still to answer a query that I sent by Secure Messaging 4 days ago - disappointing.

Platform cost v customer service I suppose.

Albermarle

https://forums.moneysavingexpert.com/discussion/comment/81871553#Comment_81871553

Not typical of Fidelity in my experience. Normally reply in 24 hours, 36 hours at most.

Ciprico

HL ISA to Freetrade took less than a week.

Aiui having a sipp (in drawdown) on HL containing only etf and Gilts isn't really impacted by the changes, (in fact overall costs are slightly lower)...??

…And I do like the way HL handle drawdown, ie I can just send a simple message with DD request, so wasn't tempted to move that.

RL11

Trading 212 in specie requested for my S&S ISA on 26th Jan and still not done. I decided to just do a partial in order to see how long it takes. It's simply a transfer of all of my AV shares from HL to T212 so I did expect it to be pretty quick.

No updates from Trading 212 other than the initial acknowledgement of my request

HL provided updates on 27th, 30th Jan and 3rd Feb with the last one stating that they typically take 2-4 weeks and sometimes longer!

masonic

https://forums.moneysavingexpert.com/discussion/comment/81871970#Comment_81871970

I'm a few days behind you, but same story so far. I imagine they might be dealing with higher than usual volumes of requests at the moment. Once it is with the fund houses / registrars it should be 1-2 weeks or so but YMMV.

Albermarle

https://forums.moneysavingexpert.com/discussion/comment/81871824#Comment_81871824

Freetrade do not offer drawdown, or accept crystallised funds transfer.

They only offer UFPLS and I believe there is a hefty fee of £240 for each one.

MarkCarnage

I'm holding fire on any possible transfer until things settle down a bit….HL have offered me a year fee free on my GIA, and as I hold ITs, ETFs and shares in my SIPP and ISA, the platform fees rise from £245 to £300, which will be pretty much offset by reduced dealing costs (albeit only to market rates). I deal infrequently.

Yes, the new II fee structure would appear to be £180 p.a. but I've always had good service from HL, prefer their website and over the next year it's likely that my GIA will be run down a fair bit in size anyway….so I am sitting tight for now to see if it's worth it for me for the amount concerned.