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Virgin TV can't get local news!

knightstyle
knightstyle Posts: 7,491
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edited 4 January at 6:34PM in Techie Stuff
We have had Virgin TV for several years and at the start managed to find local BBC news way down in the channel list.
A friend was on local ITV news but we can't get it. He was on Calendar which covers Lincolnshire but we can only get Yorkshire news!
Is there a secret channel list?   How do others watch their local news?
I have asked Virgin but they haven't replied.
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  • p00hsticks
    p00hsticks Posts: 15,154
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    It's been a while since we had it but do you have to enter your postcode somewhere in the settings to determine which regional news programs you pick up ? 

  • SiliconChip
    SiliconChip Posts: 2,336
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    Isn't ITV based on the postcode that you put into the settings on your box?
    Asking Virgin themselves is likely to be a frustrating exercise, when I was with them I got the best help from their Community Forum.
  • sausage_time
    sausage_time Posts: 2,109
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    Are you on Cable?  I can't see anything on my Virgin box for localisation.  I get my local ITV and BBC feeds automagically.
    I’m a Forum Senior Ambassador and I support the Forum Team on the Credit Cards, Savings & Investments, Budgeting & Bank Accounts, and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.  All views are my own and not the official line of MoneySavingExpert.
  • flaneurs_lobster
    flaneurs_lobster Posts: 12,799
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    Would it be available on-demand on ITVX? 

    That takes a postcode for localisation.
  • sausage_time
    sausage_time Posts: 2,109
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    BBC iPlayer also lets you choose your region.  But I think the OP is looking for the local feed directly off air?
    I’m a Forum Senior Ambassador and I support the Forum Team on the Credit Cards, Savings & Investments, Budgeting & Bank Accounts, and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.  All views are my own and not the official line of MoneySavingExpert.
  • JSmithy45AD
    JSmithy45AD Posts: 1,687
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    We have had Virgin TV for several years and at the start managed to find local BBC news way down in the channel list.
    A friend was on local ITV news but we can't get it. He was on Calendar which covers Lincolnshire but we can only get Yorkshire news!
    Is there a secret channel list?   How do others watch their local news?
    I have asked Virgin but they haven't replied.
    Is it not meridian you're looking for on ch871?
  • la531983
    la531983 Posts: 4,535
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    We have had Virgin TV for several years and at the start managed to find local BBC news way down in the channel list.
    A friend was on local ITV news but we can't get it. He was on Calendar which covers Lincolnshire but we can only get Yorkshire news!
    Is there a secret channel list?   How do others watch their local news?
    I have asked Virgin but they haven't replied.
    Is it not meridian you're looking for on ch871?
    Meridian is the region that covers the south, nowhere near where the OP lives.
  • knightstyle
    knightstyle Posts: 7,491
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    Thanks all. I tried ITVx but that only shows a selection of stories, not the one I wanted.  Yes we are on cable.  I can't see how to get local news on ITVx.
  • molerat
    molerat Posts: 36,579
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    edited 5 January at 9:56AM
    There is a thread in their forum from a while back from a customer in Lincoln on this and it shows a map of what you get https://community.virginmedia.com/discussions/Virgin_TV_V6/receiving-wrong-regional-news/5540831
    On ITVX you need to sign in to your account, manage account and edit your post code to somewhere you want to be

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

  • Undervalued
    Undervalued Posts: 9,946
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    I live the the ITV Anglia region. If I watch Freeview in standard definition (Ch 3) I get the Anglia local news. If I watch in HD (Ch 103) the "local" news i get is Meridian and not Anglia.

    Years ago there was a similar problem with BBC local news not being particularly local on HD but that problem ceased some years back.

    I assume a similar issues also affects Virgin??
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