31.25% April 2026 Price Increase from O2

Johnnyab

Had this text from O2 yesterday. I am paying the £10.80 now. Hope they stick to it. 

Hello. We're getting in touch to let you know that your monthly rolling Airtime Plan, is £10.80, this excludes any current discounts you may have. This is separate to your Device Plan. 

You can choose to stay on the same airtime tariff or move to another eligible airtime tariff. 

For more information and some airtime tariffs to consider

* Monthly price of your Airtime Plan will increase every year from your April bill by £1.80, except data only and watch plans which will increase by 75p. Out of bundle charges will increase each year by 5% from 1st April.

googyflip

Well! Seems this post is a a little famous as it's the one linked on the weekly MSE email for the O2 Price Hike article at the bottom, who'd have thought!

Anyways, thanks for the responses all and despite me originally planning on waiting until March to move away from O2, the more I've seen how O2 are treating it's customers makes me not want to have anything to do with them.

I'm lucky enough to live in an area where I can consider other network providers, so have requested my PAC and gone with Smarty Mobile (will test the benefit of the Three + Vodafone network signals from that merger), £10 pm for 80GB (which also let's me have more than twice the data than with O2 and save money further as will use this instead of the Tesla Premium Connectivity £9.99 pm by hotspotting)

stuchop

Most impressive when I contacted O2 was their agent told me the price rise being fixed on them by Ofcom, they repeated that twice and then refused to tell me how to cancel

bjorn_toby_wilde

Mike_from_Croydon said:

I agree with the original poster, it's absurd to have a flat rate increase regardless of the amount currently paid.  I was on a deal which follows on from one I got with Virgin (via MSE) paying £7.16 per month (10G and unlimited minutes, with roaming in Europe).  So my increase would have been 35%!  Whether or not this is a consequence of Martin Lewis' "good intentions gone bad", it has had the good effect of prompting me to transfer to another provider (Lebara on a comparable deal, obtainable until 7 Nov via MSE) which will be £1.99 to start - and even when it increases it will be £5.90, less than I was paying even before O2's planned increase!

Make sure your email (especially webmail) security is the very best and your bank accounts and credit cards protected by 2FA and passkeys if you’re moving to Lebara.