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3G switch off in my area. Phone/sim what next?

Bob2000
Bob2000 Posts: 412 Forumite
100 Posts Name Dropper Photogenic
Hello,
I received  a email/text yesterday from my phone provider "3" telling me that the 3G network will be closed on 27th Nov. 

I currently  use a Samsung Galaxy M13, which l think is 4g ready???
But I'm not sure about the Sim card in the phone.
When l go on setting, there is no available 4G just 2G, 3G, and  LTE/3G/2G, which it's currently set at
.
So do l need a new 4G sim or phone or both??? 

I'm not very technical and this is my only phone.

Thanks.

Comments

  • Peter999_2
    Peter999_2 Posts: 1,401 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    LTE is 4G and will still work when 3G is turned off.     Also, the M13 supports VoLTE so you'll be fine.
  • Vitor
    Vitor Posts: 931 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    The only possible snag is the SIM. If it’s ancient, say, over 8–10 years old, it might be a 3G-only SIM that can’t register properly on 4G networks.
  • sausage_time
    sausage_time Posts: 1,612 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Ask Three?  They should provide a 4G SIM if yours does not support.  I suspect of the phone offers LTE as an option you should be good.
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • Bob2000
    Bob2000 Posts: 412 Forumite
    100 Posts Name Dropper Photogenic
    LTE is 4G and will still work when 3G is turned off.     Also, the M13 supports VoLTE so you'll be fine.
    VoLTE???
    OK, thank you for replying. 
  • Bob2000
    Bob2000 Posts: 412 Forumite
    100 Posts Name Dropper Photogenic
    Vitor said:
    The only possible snag is the SIM. If it’s ancient, say, over 8–10 years old, it might be a 3G-only SIM that can’t register properly on 4G networks.
    The sim is about 4ish years old but lve kept the number for 11 years over two sim cards.
  • Bob2000
    Bob2000 Posts: 412 Forumite
    100 Posts Name Dropper Photogenic
    Ask Three?  They should provide a 4G SIM if yours does not support.  I suspect of the phone offers LTE as an option you should be good.
    I will probably  pop into one of their shop tomorrow  but wanted some basic info, so I'm not just  sitting there not knowing  what they are on about when trying to sell me something l don't need.
  • sausage_time
    sausage_time Posts: 1,612 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    At 4 years old I'm sure it will be 4G enabled, but definitely wise to check!
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
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