We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Revolut insisting i get my passport renewed

12346

Comments

  • wmb194 said:
    wmb194 said:
    sheramber said:
    Maegi said:
    Brie said:
    Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

    And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  
    Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.
    Why over 75’s?

    Age is no barrier to travel or driving. 

    Plenty over 75’s travel and drive.

    Plenty younger people haven’t travelled and do not have or cannot get a driving licence.


    It's true that the policy could affect any adult, but it could still be discriminatory towards older people because statistically they are less likely to travel, and therefore it could be seen as discrimination by PCP (provision, criterion or practice).
    You can still get a passport. Travelling isn't a prerequisite to obtaining one.
    Naturally. The discrimination is the requirement for a disproportionate number of elderly people to pay in order to access a service that is ostensibly free.
    Don't think that counts. Parliament wants people's identities verified, institutions feel safest asking for official photo ID but it hasn't introduced a national ID card. So we're stuck with passports.
    And that can be argued to be discriminatory.
    friolento said:
    wmb194 said:
    sheramber said:
    Maegi said:
    Brie said:
    Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

    And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  
    Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.
    Why over 75’s?

    Age is no barrier to travel or driving. 

    Plenty over 75’s travel and drive.

    Plenty younger people haven’t travelled and do not have or cannot get a driving licence.


    It's true that the policy could affect any adult, but it could still be discriminatory towards older people because statistically they are less likely to travel, and therefore it could be seen as discrimination by PCP (provision, criterion or practice).
    You can still get a passport. Travelling isn't a prerequisite to obtaining one.
    Naturally. The discrimination is the requirement for a disproportionate number of elderly people to pay in order to access a service that is ostensibly free.

    How many of those elderly people who have neither a DL nor a passport would be holding, or even wanting to hold, a new-fangled account with a company which still has not got a full UK banking licence, despite years of trying?
    None of them, if they have any common sense. Not sure what that has to do with discrimination.
  • friolento
    friolento Posts: 3,585 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    wmb194 said:
    wmb194 said:
    sheramber said:
    Maegi said:
    Brie said:
    Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

    And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  
    Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.
    Why over 75’s?

    Age is no barrier to travel or driving. 

    Plenty over 75’s travel and drive.

    Plenty younger people haven’t travelled and do not have or cannot get a driving licence.


    It's true that the policy could affect any adult, but it could still be discriminatory towards older people because statistically they are less likely to travel, and therefore it could be seen as discrimination by PCP (provision, criterion or practice).
    You can still get a passport. Travelling isn't a prerequisite to obtaining one.
    Naturally. The discrimination is the requirement for a disproportionate number of elderly people to pay in order to access a service that is ostensibly free.
    Don't think that counts. Parliament wants people's identities verified, institutions feel safest asking for official photo ID but it hasn't introduced a national ID card. So we're stuck with passports.
    And that can be argued to be discriminatory.
    friolento said:
    wmb194 said:
    sheramber said:
    Maegi said:
    Brie said:
    Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

    And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  
    Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.
    Why over 75’s?

    Age is no barrier to travel or driving. 

    Plenty over 75’s travel and drive.

    Plenty younger people haven’t travelled and do not have or cannot get a driving licence.


    It's true that the policy could affect any adult, but it could still be discriminatory towards older people because statistically they are less likely to travel, and therefore it could be seen as discrimination by PCP (provision, criterion or practice).
    You can still get a passport. Travelling isn't a prerequisite to obtaining one.
    Naturally. The discrimination is the requirement for a disproportionate number of elderly people to pay in order to access a service that is ostensibly free.

    How many of those elderly people who have neither a DL nor a passport would be holding, or even wanting to hold, a new-fangled account with a company which still has not got a full UK banking licence, despite years of trying?
    None of them, if they have any common sense. Not sure what that has to do with discrimination.
    As much as this thread has to do with discrimination. 
  • grumpy_codger
    grumpy_codger Posts: 1,563 Forumite
    1,000 Posts First Anniversary Name Dropper Photogenic
    edited 3 December 2025 at 1:03AM
    wmb194 said:
    Unbelievable! 
    Not only they wanted my passport after my driving licence, but they also wanted to read the passport chip with my phone. And what if my phone didn't have NFC?
    Give a fool enough rope, and he will hang himself.  :s
    Google reckons 98% of smartphones have NFC readers so not a big risk.
    New phones or the phones in use? And for you it's certainty, not a risk - you either have it or not - the same as with a passport. They didn't ask me if I had NFC and there was no option to say that I didn't have it.
    Not all people have expensive phones and change them every year. I used Gsmarena to check under $151 phones released in 2023 and quite a few (from common brands) didn't have NFC.


  • wmb194
    wmb194 Posts: 6,095 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 3 December 2025 at 5:43AM
    wmb194 said:
    Unbelievable! 
    Not only they wanted my passport after my driving licence, but they also wanted to read the passport chip with my phone. And what if my phone didn't have NFC?
    Give a fool enough rope, and he will hang himself.  :s
    Google reckons 98% of smartphones have NFC readers so not a big risk.
    New phones or the phones in use? And for you it's certainty, not a risk - you either have it or not - the same as with a passport. They didn't ask me if I had NFC and there was no option to say that I didn't have it.
    Not all people have expensive phones and change them every year. I used Gsmarena to check under $151 phones released in 2023 and quite a few (from common brands) didn't have NFC.
    It’s not a big risk for Revolut to ask. The app may be able to poll the phone to know its specs so if you don’t have NFC it might skip it. Anyway, most phones do have it. Google Wallet was introduced in 2011, ApplePay in 2014 in the US and 2015 here.
  • Chief_of_Staffy
    Chief_of_Staffy Posts: 374 Forumite
    100 Posts Name Dropper
    edited 3 December 2025 at 12:17PM
    friolento said:
    wmb194 said:
    wmb194 said:
    sheramber said:
    Maegi said:
    Brie said:
    Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

    And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  
    Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.
    Why over 75’s?

    Age is no barrier to travel or driving. 

    Plenty over 75’s travel and drive.

    Plenty younger people haven’t travelled and do not have or cannot get a driving licence.


    It's true that the policy could affect any adult, but it could still be discriminatory towards older people because statistically they are less likely to travel, and therefore it could be seen as discrimination by PCP (provision, criterion or practice).
    You can still get a passport. Travelling isn't a prerequisite to obtaining one.
    Naturally. The discrimination is the requirement for a disproportionate number of elderly people to pay in order to access a service that is ostensibly free.
    Don't think that counts. Parliament wants people's identities verified, institutions feel safest asking for official photo ID but it hasn't introduced a national ID card. So we're stuck with passports.
    And that can be argued to be discriminatory.
    friolento said:
    wmb194 said:
    sheramber said:
    Maegi said:
    Brie said:
    Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

    And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  
    Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.
    Why over 75’s?

    Age is no barrier to travel or driving. 

    Plenty over 75’s travel and drive.

    Plenty younger people haven’t travelled and do not have or cannot get a driving licence.


    It's true that the policy could affect any adult, but it could still be discriminatory towards older people because statistically they are less likely to travel, and therefore it could be seen as discrimination by PCP (provision, criterion or practice).
    You can still get a passport. Travelling isn't a prerequisite to obtaining one.
    Naturally. The discrimination is the requirement for a disproportionate number of elderly people to pay in order to access a service that is ostensibly free.

    How many of those elderly people who have neither a DL nor a passport would be holding, or even wanting to hold, a new-fangled account with a company which still has not got a full UK banking licence, despite years of trying?
    None of them, if they have any common sense. Not sure what that has to do with discrimination.
    As much as this thread has to do with discrimination. 
    The discussion arose about whether the situation described by the OP could constitute discrimination. If you've nothing to contribute don't feel compelled.
  • Kim_13
    Kim_13 Posts: 4,274 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    wmb194 said:
    sheramber said:
    Maegi said:
    Brie said:
    Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

    And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  
    Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.
    Why over 75’s?

    Age is no barrier to travel or driving. 

    Plenty over 75’s travel and drive.

    Plenty younger people haven’t travelled and do not have or cannot get a driving licence.


    It's true that the policy could affect any adult, but it could still be discriminatory towards older people because statistically they are less likely to travel, and therefore it could be seen as discrimination by PCP (provision, criterion or practice).
    You can still get a passport. Travelling isn't a prerequisite to obtaining one.
    Not so easy given the interview you're required to attend (it cannot be assumed that those who have had to give up driving have someone who is able to get them there/are computer savvy enough to do Zoom or whatever if that is offered.) Older people are statistically more likely to have mobility issues or to struggle with technology than the younger generation who grew up with it. 

    Countersignatories have to know them personally, a potentially impossible ask. Maybe older people used to know such a person, but they have now died. Or they simply don't know any because they don't get out much due to health reasons. 
  • friolento
    friolento Posts: 3,585 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Kim_13 said:
    wmb194 said:
    sheramber said:
    Maegi said:
    Brie said:
    Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

    And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  
    Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.
    Why over 75’s?

    Age is no barrier to travel or driving. 

    Plenty over 75’s travel and drive.

    Plenty younger people haven’t travelled and do not have or cannot get a driving licence.


    It's true that the policy could affect any adult, but it could still be discriminatory towards older people because statistically they are less likely to travel, and therefore it could be seen as discrimination by PCP (provision, criterion or practice).
    You can still get a passport. Travelling isn't a prerequisite to obtaining one.
    Not so easy given the interview you're required to attend (it cannot be assumed that those who have had to give up driving have someone who is able to get them there/are computer savvy enough to do Zoom or whatever if that is offered.) Older people are statistically more likely to have mobility issues or to struggle with technology than the younger generation who grew up with it. 

    Countersignatories have to know them personally, a potentially impossible ask. Maybe older people used to know such a person, but they have now died. Or they simply don't know any because they don't get out much due to health reasons. 
    Those are all excuses which do not stand up to scrutiny. As an older citizen myself, I am getting increasingly annoyed when age gets used as a reason for why we are allegedly unable to do a range of everyday subjects.

    Anyone who really wants to get a passport can get one. Google “getting a passport when you are housebound”, for detailed information on what to do to get one even if you have handicaps.
  • wmb194
    wmb194 Posts: 6,095 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Kim_13 said:
    wmb194 said:
    sheramber said:
    Maegi said:
    Brie said:
    Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

    And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  
    Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.
    Why over 75’s?

    Age is no barrier to travel or driving. 

    Plenty over 75’s travel and drive.

    Plenty younger people haven’t travelled and do not have or cannot get a driving licence.


    It's true that the policy could affect any adult, but it could still be discriminatory towards older people because statistically they are less likely to travel, and therefore it could be seen as discrimination by PCP (provision, criterion or practice).
    You can still get a passport. Travelling isn't a prerequisite to obtaining one.
    Not so easy given the interview you're required to attend (it cannot be assumed that those who have had to give up driving have someone who is able to get them there/are computer savvy enough to do Zoom or whatever if that is offered.) Older people are statistically more likely to have mobility issues or to struggle with technology than the younger generation who grew up with it. 

    Countersignatories have to know them personally, a potentially impossible ask. Maybe older people used to know such a person, but they have now died. Or they simply don't know any because they don't get out much due to health reasons. 
    You don’t have to do that for renewals, do you? I might be out of date but the last time I renewed I just sent a new photo with my near expired passport and no counter signatures required. It was very easy.
  • Kim_13
    Kim_13 Posts: 4,274 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    wmb194 said:
    Kim_13 said:
    wmb194 said:
    sheramber said:
    Maegi said:
    Brie said:
    Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

    And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  
    Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.
    Why over 75’s?

    Age is no barrier to travel or driving. 

    Plenty over 75’s travel and drive.

    Plenty younger people haven’t travelled and do not have or cannot get a driving licence.


    It's true that the policy could affect any adult, but it could still be discriminatory towards older people because statistically they are less likely to travel, and therefore it could be seen as discrimination by PCP (provision, criterion or practice).
    You can still get a passport. Travelling isn't a prerequisite to obtaining one.
    Not so easy given the interview you're required to attend (it cannot be assumed that those who have had to give up driving have someone who is able to get them there/are computer savvy enough to do Zoom or whatever if that is offered.) Older people are statistically more likely to have mobility issues or to struggle with technology than the younger generation who grew up with it. 

    Countersignatories have to know them personally, a potentially impossible ask. Maybe older people used to know such a person, but they have now died. Or they simply don't know any because they don't get out much due to health reasons. 
    You don’t have to do that for renewals, do you? I might be out of date but the last time I renewed I just sent a new photo with my near expired passport and no counter signatures required. It was very easy.
    Renewals don’t unless you can’t be recognised from the photo - more likely to happen to those only now needing it for ID, as if they’d envisaged travelling again any time soon, they’d surely have kept it up to date in the first place.

    I took the statement as suggesting anyone could get a passport - apologies if that wasn’t what you meant. There are people who will struggle with the process (and I don’t think there’s any workaround offered if you simply don’t have an acceptable person to countersign), extensive though the other possible adjustments might be - but I suppose one good thing about an ID card would be they’d have to do it on a case by case basis for those falling through the cracks. They can’t set a high bar and then in the same breath say you HAVE to have one. When it’s a bank asking, you’re still free to go elsewhere.
  • Kim_13
    Kim_13 Posts: 4,274 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 4 December 2025 at 1:38PM
    friolento said:
    Kim_13 said:
    wmb194 said:
    sheramber said:
    Maegi said:
    Brie said:
    Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

    And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  
    Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.
    Why over 75’s?

    Age is no barrier to travel or driving. 

    Plenty over 75’s travel and drive.

    Plenty younger people haven’t travelled and do not have or cannot get a driving licence.


    It's true that the policy could affect any adult, but it could still be discriminatory towards older people because statistically they are less likely to travel, and therefore it could be seen as discrimination by PCP (provision, criterion or practice).
    You can still get a passport. Travelling isn't a prerequisite to obtaining one.
    Not so easy given the interview you're required to attend (it cannot be assumed that those who have had to give up driving have someone who is able to get them there/are computer savvy enough to do Zoom or whatever if that is offered.) Older people are statistically more likely to have mobility issues or to struggle with technology than the younger generation who grew up with it. 

    Countersignatories have to know them personally, a potentially impossible ask. Maybe older people used to know such a person, but they have now died. Or they simply don't know any because they don't get out much due to health reasons. 
    Those are all excuses which do not stand up to scrutiny. As an older citizen myself, I am getting increasingly annoyed when age gets used as a reason for why we are allegedly unable to do a range of everyday subjects.

    Anyone who really wants to get a passport can get one. Google “getting a passport when you are housebound”, for detailed information on what to do to get one even if you have handicaps.
    No one said that there aren’t older citizens who are very mobile and technically savvy, but it remains a fact that there will be those who aren’t that need help. Age and disability are simply factors that make it more likely that a person is going to struggle with a given process. It may be annoying, but is also not helpful to those people who do struggle to be told how easy it is. The counter signatory is a case of you know someone or you don’t. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.5K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.4K Work, Benefits & Business
  • 604.2K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.