Revolut insisting i get my passport renewed

paulstevo

Been asked for Verification myself today. Pretty sure Ive completed this less than a year ago?

prowla

RG2015 said:

Futuristic said:

Unlike legacy banks/financial companies, all the new ones are mostly using a third party ID verification systems.

They are able to automatically capture the text from the IDs such as expiry date which Revolut will keep in their own system hence it will become more common for people to get notifications that your ID needs reuploading closer to the expiry date and be asked to update it.

Only allowing Passport verification option is of course Revoluts choice, as others have said your options are limited. 

The OP has now said that Revolut has admitted to making a mistake citing a bug in their systems, and that the driving licence will be fine. Therefore Revolut has not chosen to exclude the driving licence for ID verification.

I am not aware of any financial institutions with such a policy. It is surprising though that so many here were just accepting that this is what they do and that the OP should just accept it.

It is not compulsory in the UK for someone to have a passport; therefore a bank insisting you have one is a nonsense.

Similarly there is no requirement for everyone to have a driving licence and indeed some people may not be allowed to; therefore a bank insisting you have one is also a nonsense.

OTOH, banks are (rightly) required to do identity checks.

Presumably this one has decided not to go down any further routes of verification; I don't know if they have a legal requirement to do so or whether they are free to make up their own rules.

Marvqn1

prowla said:

RG2015 said:

Futuristic said:

Unlike legacy banks/financial companies, all the new ones are mostly using a third party ID verification systems.

They are able to automatically capture the text from the IDs such as expiry date which Revolut will keep in their own system hence it will become more common for people to get notifications that your ID needs reuploading closer to the expiry date and be asked to update it.

Only allowing Passport verification option is of course Revoluts choice, as others have said your options are limited. 

The OP has now said that Revolut has admitted to making a mistake citing a bug in their systems, and that the driving licence will be fine. Therefore Revolut has not chosen to exclude the driving licence for ID verification.

I am not aware of any financial institutions with such a policy. It is surprising though that so many here were just accepting that this is what they do and that the OP should just accept it.

It is not compulsory in the UK for someone to have a passport; therefore a bank insisting you have one is a nonsense.

Similarly there is no requirement for everyone to have a driving licence and indeed some people may not be allowed to; therefore a bank insisting you have one is also a nonsense.

OTOH, banks are (rightly) required to do identity checks.

Presumably this one has decided not to go down any further routes of verification; I don't know if they have a legal requirement to do so or whether they are free to make up their own rules.

This is now a big problem for UK residents without a passport or drivers licence because many companies online are now asking for KYC verification which requires photo ID.

Digital ID is said to be solving this problem but its unclear when it will be rolled out as its said it could be until 2029.

https://www.gov.uk/government/publications/digital-id-scheme-explainer/digital-id-scheme-explainer

Chief_of_Staffy

Marvqn1 said:

prowla said:

RG2015 said:

Futuristic said:

Unlike legacy banks/financial companies, all the new ones are mostly using a third party ID verification systems.

They are able to automatically capture the text from the IDs such as expiry date which Revolut will keep in their own system hence it will become more common for people to get notifications that your ID needs reuploading closer to the expiry date and be asked to update it.

Only allowing Passport verification option is of course Revoluts choice, as others have said your options are limited. 

The OP has now said that Revolut has admitted to making a mistake citing a bug in their systems, and that the driving licence will be fine. Therefore Revolut has not chosen to exclude the driving licence for ID verification.

I am not aware of any financial institutions with such a policy. It is surprising though that so many here were just accepting that this is what they do and that the OP should just accept it.

It is not compulsory in the UK for someone to have a passport; therefore a bank insisting you have one is a nonsense.

Similarly there is no requirement for everyone to have a driving licence and indeed some people may not be allowed to; therefore a bank insisting you have one is also a nonsense.

OTOH, banks are (rightly) required to do identity checks.

Presumably this one has decided not to go down any further routes of verification; I don't know if they have a legal requirement to do so or whether they are free to make up their own rules.

This is now a big problem for UK residents without a passport or drivers licence because many companies online are now asking for KYC verification which requires photo ID.

Digital ID is said to be solving this problem but its unclear when it will be rolled out as its said it could be until 2029.

https://www.gov.uk/government/publications/digital-id-scheme-explainer/digital-id-scheme-explainer

I'm taking bets that digital ID, should it come to pass which I highly doubt, will make the situation much worse. If you've ever tried to access services using the new government One Account you might know what I mean. Incompetence doesn't begin to describe it.

prowla

Chief_of_Staffy said:

Marvqn1 said:

prowla said:

RG2015 said:

Futuristic said:

Unlike legacy banks/financial companies, all the new ones are mostly using a third party ID verification systems.

They are able to automatically capture the text from the IDs such as expiry date which Revolut will keep in their own system hence it will become more common for people to get notifications that your ID needs reuploading closer to the expiry date and be asked to update it.

Only allowing Passport verification option is of course Revoluts choice, as others have said your options are limited. 

The OP has now said that Revolut has admitted to making a mistake citing a bug in their systems, and that the driving licence will be fine. Therefore Revolut has not chosen to exclude the driving licence for ID verification.

I am not aware of any financial institutions with such a policy. It is surprising though that so many here were just accepting that this is what they do and that the OP should just accept it.

It is not compulsory in the UK for someone to have a passport; therefore a bank insisting you have one is a nonsense.

Similarly there is no requirement for everyone to have a driving licence and indeed some people may not be allowed to; therefore a bank insisting you have one is also a nonsense.

OTOH, banks are (rightly) required to do identity checks.

Presumably this one has decided not to go down any further routes of verification; I don't know if they have a legal requirement to do so or whether they are free to make up their own rules.

This is now a big problem for UK residents without a passport or drivers licence because many companies online are now asking for KYC verification which requires photo ID.

Digital ID is said to be solving this problem but its unclear when it will be rolled out as its said it could be until 2029.

https://www.gov.uk/government/publications/digital-id-scheme-explainer/digital-id-scheme-explainer

I'm taking bets that digital ID, should it come to pass which I highly doubt, will make the situation much worse. If you've ever tried to access services using the new government One Account you might know what I mean. Incompetence doesn't begin to describe it.

Yup.

Also scammers will be keeping an eager eye on the plans and of course there will be data breaches and/or someone will leak details.

Plus it gives plenty of opportunities for mis-keyed data, incorrect linking of content and suchlike.

Maegi

Brie said:

Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  

Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.

Chief_of_Staffy

Maegi said:

Brie said:

Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  

Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.

It could well be if over-75s are expected to pay for a passport purely for that purpose. The purpose of a passport is not to prove ID, it's to permit travel.

wmb194

Chief_of_Staffy said:

Maegi said:

Brie said:

Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  

Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.

It could well be if over-75s are expected to pay for a passport purely for that purpose. The purpose of a passport is not to prove ID, it's to permit travel.

Like it or not it’s Britain’s defacto ID card. 

Chief_of_Staffy

wmb194 said:

Chief_of_Staffy said:

Maegi said:

Brie said:

Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  

Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.

It could well be if over-75s are expected to pay for a passport purely for that purpose. The purpose of a passport is not to prove ID, it's to permit travel.

Like it or not it’s Britain’s defacto ID card. 

'Not', definitely.

sheramber

Maegi said:

Brie said:

Glad the OP has got this sorted.  personally I've never been asked to resubmit any ID for any bank account I've held at a number of financial institutions in the UK.  

And I wonder what the stance would be if someone didn't have a passport or unable to have driving licence renewed.  Thinking of those over 75 who may never have travelled out of the UK so no passport and have had to give up driving - wouldn't this start to fall into discrimination territory?  Banks should, in my opinion, be able to accept alternative forms of ID - bus passes with a few printed letters from the government, i.e. council tax or state pension things.  

Unless there is a restriction on over 75s getting a Passport then it's not discriminatory.

Why over 75’s?

Age is no barrier to travel or driving. 

Plenty over 75’s travel and drive.

Plenty younger people haven’t travelled and do not have or cannot get a driving licence.