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Tesco Mobile pay-as-you-go customer? Be prepared: it may push you to buy a bundle

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Comments

  • ih8stress
    ih8stress Posts: 2,076 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    I am a long-time Tesco Lite Tariff customer and got the text in December to say that I would be put on the Essentials tariff in January - with the £2.50 bundle offer.
    Annoyingly I have nearly £20 in my account (minimum top-up of £10, then a £10 'goodwill gesture' after that due to sim card issues).
    Obviously I don't want to lose this money. I rarely use the account now.
    I have toyed with the idea of ringing Tesco to see if I could be credited with the balance but can't see them going for that, especially the 'goodwill amount'.
    How do I go about moving onto the Essential tariff, and NOT losing my credit?
    Thanks :)

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