Parked to charge an Electric Vehicle

joyfuliving

Hi

On 10/08/25 I parked my EV at the Premier Inn to charge the vehicle. After 15 days I was sent a Parking Charge Notice from Horizon Parking as shown in the attachment. On receiving the letter I called Premier Inn to ask about the parking rules and the receptionist said that parking at the EV bay was free up to 90 mins ( I was parked for an hour) . I appealed my case but it was rejected( mail attached) . What do I do next?

Coupon-mad

Get some photos from the EV bay showing what the signs say. That sign won't be likely to even be visible from the EV bay and if you can evidence that, you can win at POPLA.

Umkomaas

The NtK is not PoFA compliant. Their keeper liability warning does not comply with the warning wording required under PoFA, despite them quoting the relevant paragraph reference. No tick there for you Horizon!

As long as the driver has not been identified, this should be a straightforward win at POPLA. 

EDIT TO ADD

@Coupon-mad is correct (as always), now we've seen the reverse of the NtK, the correct PoFA 9(2)(f) is there. 

Coupon-mad

But we need to see the back where I think Horizon do get it right. And we need the two dates that were wrongly redacted!

joyfuliving

unable to upload pics

joyfuliving

back of letter

joyfuliving

unable to upload more pics as it says body is 9 characters too short

Car1980

You were charged for using it after 6pm, so it's a "no parking" situation.

A big illuminated "charge you car here and give us money!" area would suggest otherwise, and a small "guest parking only after these hours" sentence on a far away sign is as clear as mud.

Turn the machines off if use of the land is not permitted. You can't invite people onto the land and then accuse them of breach of contract. It's ridiculous.

Imagine being in Tesco at 10pm, paying for a Twix at the self service and then being stopped by the security guard at the exit, pointing at a small sign next to the open door and being told to pay £100 because the shop is closed.

Umkomaas

joyfuliving said:

unable to upload more pics as it says body is 9 characters too short

You just need to put some text outside of the picture box. Minimum 9 characters - doesn't need an essay! 😀

joyfuliving

back of letter

joyfuliving

EV charging point. On the pole is the image sign board that i posted first, Moreover I had gone in after 10pm and left after 11pm ( on the board it says charges apply b/w 8am to 6pm)