ECP /DCB LEGAL COURT CLAIM 3

gavino76

It should have been the address for the defendant.. yes there was some typo somewhere that's confused me somewhere hopefully theyll get the gist?

gavino76

HM Courts & Tribunals Service

User Investigations Team

6th Floor (6.13)

102 Petty France London

SW1H 9AJ

Email: userinvestigations@justice.gov.uk

By email:

12 June 2026 Complaint ref:

Your ref:

Dear G

Our final reply to your complaint

Thank you for your email of 16 May, which I’m handling at the final (appeal) stage of our complaints

process. I’m sorry to hear you’re unhappy with the way we’ve handled your complaint so far, particularly

as default judgment was entered against you on 23 February 2026.

I’ve checked all the details and based on the information we have, I won’t be upholding your complaint,

as I can’t see that we’ve made any administrative mistakes. I’ve explained my decision a bit more below.

How I made my decision

I’m sorry to hear of the difficulty you’ve had navigating the Court process, and I can appreciate that any

involvement with the Courts can be stressful.

However, I have nothing to add to the Court’s assessment of the circumstances of your complaint. When

a claim is issued, the Court relies on the information provided by the Claimant, including the address

provided for the Defendant. As such, the Clam Form was sent to the address provided for you by the

Claimant, at 4 --'

I understand that you submitted an Acknowledgment of Service on 14 August 2025, and your address

was updated on the Court system to 21 on the same day.

The Court system shows this address was also recorded for you on 8 September 2025, following

submission of your Defence.

The Notice of Proposed Allocation to the Small Claims Track dated 20 October 2025 and the Sanctions

order dated 10 December 2025, were posted to the address provided by you, at 21

There is no record on the Court system that these documents were returned to the Court by Royal Mail,

or notification that the documents weren’t delivered.

Royal Mail are separate from HMCTS, and we aren’t responsible for the postal service they provide. As

such, the documents are deemed served, in accordance with the Civil Procedure Rules, which I know

will be disappointing for you. I appreciate this doesn’t change the fact that these documents didn’t reach

you, but it does explain why the Court considers they’ve been served for procedural purposes.

gavino76

I can see the Court has explained that if a Court user wishes to request that a judgment be set aside,
this can’t be done administratively and submission of a formal N244 application is required, for judicial
consideration. This allows Court users to formally explain why they wish to set the judgment aside and
gives the Judge the information they require to decide whether setting aside a judgment is appropriate.
At the point the N244 application is submitted, either a fee or proof of eligibility for Help With Fees
(HWF) is required, to allow the Court to process the application.
Court administrative staff don’t have the authority to waive Court fees as these charges are set in
legislation and can only be removed, where a formal fee exemption or remission applies. More
information about the Help With Fees (HWF) scheme can be found at www.gov.uk.
I know this won’t be the outcome you were hoping for, however, I’m satisfied the Court followed their
processes and procedures correctly and I hope that my response has addressed your concerns. If you
need further help, you may wish to seek independent legal advice and assistance.
You can:
• get free, impartial advice from your local Citizen’s Advice office. More information can

gavino76

This is the final response to my multiple complaints regarding the ccj.

Co pilot is still telling me to push forward.

Does anyone have an opinion?

Coupon-mad

Well you have two choices; either

• live with the CCJ, as it doesn't affect everyone (e.g. I'm retired and don't need loans/ credit and there are plenty of people like me who wouldn't be affected by a CCJ) or
• spend a £313 fee setting it aside

Either way, as a first step I'd email to ask DCB Legal if they will join you in consenting to set it aside under the circumstances but your offer to settle is (say) £60 which has value to both parties to end the matter by way of settlement and avoids costs risk. However this offer is only in the table if they provide a draft consent order that recognises the address admin issue that caused the DQ to be sent to the wrong address. (Doing this by consent costs a £129 court fee not £313).

DO NOT MENTION THE ABOVE COMPLAINT.