£125 for existing Raisin customers who put at least £10,000 in a fixed-rate bond

LADY_A

My husband is having a similar problem, had a bond prior to the date 11/08/25 , added £10000 new money to open another 12 month bond before end of September.>
Had two separate savings accounts in place at the end of the qualifying period .
Although first bond did mature this week, end of October and he withdrew, which should not have made a difference, but no bonus allocated as yet .
I received mine last night , also got email confirmation last Tuesday .

subjecttocontract

My bonus payment arrived yesterday between 6-9pm.
For those that haven't received theirs yet.....the offer said that the bonus will be paid by 23.59 hrs on 31st October. So, no need to panic yet.

LADY_A

huw01 said:

Not sure how it would be my problem as such, they emailed me the offer - I can't help if my original account matures in the middle of the period in September. This was the offer

https://www.raisin.com/en-gb/summer-loyalty-bonus/

I qualified under 3a at the start of the offer

I opened another account as per 3b and deposited £10k in one transaction by funding it from depositing money from my current account into Raisin 

I did not deposit into existing savings account or top up an existing fixed rate bond as per 3C

I did not withdraw money from an existing Raisin UK savings account to move into a new fixed rate bond as per 3d

3e my account did mature during the period but I had already opened the other new bond and funded it externally pervious to my existing bond maturing. I did use the funds from my matured bond to open another 1 yr fixed as I do every year. If I fail because of this, then there was no way I could have qualified at all for this offer and they shouldn't have emailed me the offer as I wasn't eligible for it and I couldn't have qualified.

3f at the end of the qualifying period I have two active savings accounts including the newly opened fixed rate bond

So if I am failing because of 3e, they in effect have mislead me to open a new bond with them as I wouldn't have qualified anyhow

Please read part of what we got told , so you did everything correctly.
If you open a new £10,000 deposit to qualify but an existing deposit matures before the campaign ends, you will need to reinvest the matured amount in a new savings product to maintain both the required balance and the two active accounts.

LADY_A

subjecttocontract said:

My bonus payment arrived yesterday between 6-9pm.
For those that haven't received theirs yet.....the offer said that the bonus will be paid by 23.59 hrs on 31st October. So, no need to panic yet.

Think the panic is for the people who have not received the confirmation email , most received that last Tuesday 

huw01

LADY_A said:

huw01 said:

Not sure how it would be my problem as such, they emailed me the offer - I can't help if my original account matures in the middle of the period in September. This was the offer

https://www.raisin.com/en-gb/summer-loyalty-bonus/

I qualified under 3a at the start of the offer

I opened another account as per 3b and deposited £10k in one transaction by funding it from depositing money from my current account into Raisin 

I did not deposit into existing savings account or top up an existing fixed rate bond as per 3C

I did not withdraw money from an existing Raisin UK savings account to move into a new fixed rate bond as per 3d

3e my account did mature during the period but I had already opened the other new bond and funded it externally pervious to my existing bond maturing. I did use the funds from my matured bond to open another 1 yr fixed as I do every year. If I fail because of this, then there was no way I could have qualified at all for this offer and they shouldn't have emailed me the offer as I wasn't eligible for it and I couldn't have qualified.

3f at the end of the qualifying period I have two active savings accounts including the newly opened fixed rate bond

So if I am failing because of 3e, they in effect have mislead me to open a new bond with them as I wouldn't have qualified anyhow

Please read part of what we got told , so you did everything correctly.
If you open a new £10,000 deposit to qualify but an existing deposit matures before the campaign ends, you will need to reinvest the matured amount in a new savings product to maintain both the required balance and the two active accounts.

Which is what I have done. So I will need to contact them. 

EthicsGradient

No email or bonus for me yet, and I definitely qualified - had another account open before the offer was announced, it's still open, and I put in £10k that was definitely new money - hadn't had a Raisin account mature for several months.

I think I'll contact them on Monday.

topyam

No email by 31st. No £ either. And I defo qualified.

HardCoreProgrammer2

topyam said:

No email by 31st. No £ either. And I defo qualified.

In this case, please give them a call.
I did not receive the money by 12:00 so called them. It turns out that because my other Raisin account had an interest payment in September, their system got confused and incorrectly thought that I did not put in £10,000.
They have now sent an email confirming that the payment will be made in 7-14 days.

jono1975

I'm in the same boat, jumped through the hoops, no email or payment, I'll contact them.

Ayoubkhan51

The £125 bonus for existing Raisin customers who invest at least £10,000 in a fixed-rate bond is a good incentive. Raisin has a range of fixed-term options with competitive rates, but it’s worth checking the withdrawal rules and FSCS protection before locking in your money.