£125 for existing Raisin customers who put at least £10,000 in a fixed-rate bond

topyam

subjecttocontract said:

Why would a business pay out before they need to ? I get the impression that many regulars on this forum wouldn't dream of paying before they absolutely need to.

My q was in relation to whether an email had been received, as they gave a period that it would be sent in

trickydicky14

I have just received an email from Raisin confirming I will get my £125 bonus by the 31st Oct.

topyam

trickydicky14 said:

I have just received an email from Raisin confirming I will get my £125 bonus by the 31st Oct.

Nothing yet here 

trickydicky14

£125 as promised paid into my Raisin account this morning. Have now moved it to my Halifax bank account, arrived in seconds. Happy with all that.

poblomov

No email or payment for me yet. I'll get in contact with them to find out why they seemingly don't think I qualified if it still hasn't been received by the end of the day

topyam

No email or payment yet either and I defo should have qualified.

huw01

Same here, no email for payment. My original 1 year fixed bond matured during September but I renewed it with another 1 year fix. I wonder if that has thrown their calculation of who was eligible. I opened another account and funded it with £10k from external sources. So I should qualify but I haven't heard or received anything

trickydicky14

huw01 said:

Same here, no email for payment. My original 1 year fixed bond matured during September but I renewed it with another 1 year fix. I wonder if that has thrown their calculation of who was eligible. I opened another account and funded it with £10k from external sources. So I should qualify but I haven't heard or received anything

I can't remember the exact wording now but you may have a problem with the one account maturing and a new one opening?
In my situation, I had one account open when I applied for the offer so that gave me two accounts and both are still in place, lucky for me the first one will mature in one weeks time so it worked out just right.
I could be wrong, but you may have given yourself a problem. I hope you sort it out.

huw01

Not sure how it would be my problem as such, they emailed me the offer - I can't help if my original account matures in the middle of the period in September. This was the offer

https://www.raisin.com/en-gb/summer-loyalty-bonus/

I qualified under 3a at the start of the offer

I opened another account as per 3b and deposited £10k in one transaction by funding it from depositing money from my current account into Raisin 

I did not deposit into existing savings account or top up an existing fixed rate bond as per 3C

I did not withdraw money from an existing Raisin UK savings account to move into a new fixed rate bond as per 3d

3e my account did mature during the period but I had already opened the other new bond and funded it externally pervious to my existing bond maturing. I did use the funds from my matured bond to open another 1 yr fixed as I do every year. If I fail because of this, then there was no way I could have qualified at all for this offer and they shouldn't have emailed me the offer as I wasn't eligible for it and I couldn't have qualified.

3f at the end of the qualifying period I have two active savings accounts including the newly opened fixed rate bond

So if I am failing because of 3e, they in effect have mislead me to open a new bond with them as I wouldn't have qualified anyhow

LADY_A

huw01 , you definitely should qualify, followed all the terms and conditions 👍