iWeb Change to Scottish Widows

talexuser

I can still login and do everything as normal so nothing to worry about. When the login changes the page will tell you and you just bookmark a new site, again nothing to worry about since nothing has failed yet.

masonic

tigerspill said:

masonic said:

I must have missed that email then. I've been following announcements on the website and no such statements have been made there. Seems most likely to be an issue with the team who wrote the email.

I received the email on 6th October stating it would all happen on 18th October and that we could login to SW at that time.

Interesting, it seems like the "from" has been misinterpreted somewhere between the migration team and the customer relations team. I've only received two emails from them, one back in August and one at the very start of October about varying the T&Cs. Nothing since then, but the statement on the website saying things would start to be migrated from 18th Oct has been there since at least 11th October.

hallmark

Had email on1st October titled:
IWeb Share Dealing is becoming Scottish Widows Share Dealing

Excerpts

We’re pleased to let you know that IWeb Share Dealing will become Scottish Widows Share Dealing on 18 October 2025. 

From 18 October 2025 you can log in and view your account(s) on the Scottish Widows website. Your log in details and account number will stay the same.

Doesn't really affect me that it's not been a successful switchover but I've downloaded transaction pdfs just in case there are other issues when it migrates.

Kaizen917

So is the regular investing only for ETFs? I just went into my iweb account to check whats changed and and it looks like the ETF tab has a trade plan button while the Funds one doesnt.

ColdIron

Kaizen917 said:

So is the regular investing only for ETFs? I just went into my iweb account to check whats changed and and it looks like the ETF tab has a trade plan button while the Funds one doesnt.

IWeb's TradePlans are different to regular investing

They are buy limit or stop loss instructions where you can set an upper or lower price to trade for anything on an exchange, so ETFs, investment trusts, shares etc, therefore not funds

https://www.iweb-sharedealing.co.uk/help-and-guidance/existing-customer/automated-trading-tools.html

Regular investing is a new thing with Scottish Widows so you won't see it on the old, I suppose legacy now, IWeb site

thunderroad88

iWeb site totally down now and SW “have you come from IWeb” link on the SW site also not working…..good job guys

GeoffTF

thunderroad88 said:

iWeb site totally down now and SW “have you come from IWeb” link on the SW site also not working…..good job guys

There is a massive cloud outage affecting many companies including Lloyds Banking Group. That may be the cause of today's trouble.

jimjames

thunderroad88 said:

iWeb site totally down now and SW “have you come from IWeb” link on the SW site also not working…..good job guys

Suspect that's AWS down nothing to do with migration

https://www.bbc.co.uk/news/live/c5y8k7k6v1rt

thunderroad88

GeoffTF said:

thunderroad88 said:

iWeb site totally down now and SW “have you come from IWeb” link on the SW site also not working…..good job guys

There is a massive cloud outage affecting many companies including Lloyds Banking Group. That may be the cause of today's trouble.

Ah…quite possibly, let’s hope it’s fixed soon.

DiamondLil

GeoffTF said:

thunderroad88 said:

iWeb site totally down now and SW “have you come from IWeb” link on the SW site also not working…..good job guys

There is a massive cloud outage affecting many companies including Lloyds Banking Group. That may be the cause of today's trouble.

Oh yes, Halifax Share Dealing is down too.