Moorside Legal LBC

Sami101

Hey Guys,

I just got a Letter BEFORE Claim from LBC with no email or anything, just a phone number asking me to pay 170. Do I just wait for a Letter of Claim? I am tempted to just pay it and save myself the headache, but advice of what to do would be great. 

Cheers,

Sami101

Gr1pr

Study the second post in the newbies sticky thread in announcements,  email the LoC response template to Moorside Legal 

Then wait for the inevitable N1SDT court claim pack from the CNBC in Northampton using MCOL to arrive in the post 

No paying 

Coupon-mad

Sami101 said:

Hey Guys,

I just got a Letter BEFORE Claim from LBC with no email or anything, just a phone number asking me to pay 170. Do I just wait for a Letter of Claim? 

LoC and LBC = same thing. Did you miss that point in Post 2 of the NEWBIES thread?

I am tempted to just pay it and save myself the headache,

No you're not.

Good people don't set an example by paying scams to 'make them go away'  

Sami101

Hmm, there's nothing about 30 days in this letter

Coupon-mad

Ah it's the same as this lying one:

https://forums.moneysavingexpert.com/discussion/6622116/moorside-letter-before-claim-without-details-or-response-time#latest

Nasty lot, IMHO. You certainly don't pay them.

Sami101

Coupon-mad said:

Ah it's the same as this lying one:

https://forums.moneysavingexpert.com/discussion/6622116/moorside-letter-before-claim-without-details-or-response-time#latest

Nasty lot, IMHO. You certainly don't pay them.

If I don't pay them, do you recommend I ignore or send a post 2 response?

rhys1573

I have received the same as you @Sami101. I will be responding to them with the template from post 2 of the Newbies page. These guys are ruthless by the sounds of things and a quick hunt of the guys that run these companies shows they have their grimy hands in everyone's pockets. Best of luck!

Coupon-mad

@Sami101

@rhys1573

Ruthless - only to a point!

They AREN'T looking to go as far as hearings; they are copying DCB Legal's intimidation model with scattergun claims. It works for them. Makes them lots of money when people pay out of fear.

Defended cases are likely to be discontinued.

We ask that you BOTH stick around while your cases are quiet, to respond to the Public Consultation which is now open for August.

What parking operators do is is a national disgrace and a drain on Society, in terms of money and anxiety. If you want to be part of the push to change things in future, it's very important that people like you tell the Government that:

a) you have no faith in POPLA or the IAS and that there must be a SINGLE APPEALS SERVICE that people trust. The sector is crying out for an independent and impartial appeals service - not two involved in a race to the bottom - that will give a real option to resolve disputed cases out of court. 

b).  THE ENRICHMENT OF 'DEBT RECOVERY FEES' MUST BE COMPLETELY BANNED. CASES ARE NOT SOLVED BY DEMANDING MORE MONEY AND OFFERING A 'PAYMENT PLAN' THAT ONLY THE VULNERABLE PAY. DRAS LIKE DCB LEGAL MAKE NO MONEY IF THEY HANDLE DISPUTES IN THE SPIRIT OF THE APPEALS CHARTER, WHICH IS WHY THEY ALWAYS PLOUGH ON TO COURT CLAIMS AND CCJs, RATHER THAN OFFERING REAL RESOLUTION AT PRE-ACTION STAGE. THEY OFFER NOTHING, NO LEGITIMATE OPTION TO KEEP CASES OUT OF COURT.

c). Tell them about your experience and the complete and utter waste of court resources caused on a grand scale by DCB Legal. If there had been an ADR you'd have used it, etc.

Responses are invited to the Consultation now:

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-8-weeks-from-11th-july-2025/p1

Do it this month pleeease!

We will discuss it further next week on that thread if you want ideas.

Sami101

Coupon-mad said:

@Sami101

@rhys1573

Ruthless - only to a point!

They AREN'T looking to go as far as hearings; they are copying DCB Legal's intimidation model with scattergun claims. It works for them. Makes them lots of money when people pay out of fear.

Defended cases are likely to be discontinued.

We ask that you BOTH stick around while your cases are quiet, to respond to the Public Consultation which is now open for August.

What parking operators do is is a national disgrace and a drain on Society, in terms of money and anxiety. If you want to be part of the push to change things in future, it's very important that people like you tell the Government that:

a) you have no faith in POPLA or the IAS and that there must be a SINGLE APPEALS SERVICE that people trust. The sector is crying out for an independent and impartial appeals service - not two involved in a race to the bottom - that will give a real option to resolve disputed cases out of court. 

b).  THE ENRICHMENT OF 'DEBT RECOVERY FEES' MUST BE COMPLETELY BANNED. CASES ARE NOT SOLVED BY DEMANDING MORE MONEY AND OFFERING A 'PAYMENT PLAN' THAT ONLY THE VULNERABLE PAY. DRAS LIKE DCB LEGAL MAKE NO MONEY IF THEY HANDLE DISPUTES IN THE SPIRIT OF THE APPEALS CHARTER, WHICH IS WHY THEY ALWAYS PLOUGH ON TO COURT CLAIMS AND CCJs, RATHER THAN OFFERING REAL RESOLUTION AT PRE-ACTION STAGE. THEY OFFER NOTHING, NO LEGITIMATE OPTION TO KEEP CASES OUT OF COURT.

c). Tell them about your experience and the complete and utter waste of court resources caused on a grand scale by DCB Legal. If there had been an ADR you'd have used it, etc.

Responses are invited to the Consultation now:

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-8-weeks-from-11th-july-2025/p1

Do it this month pleeease!

We will discuss it further next week on that thread if you want ideas.

Cheers! Will get involved. As far as my case is concerned, would you recommend me respond to with a post 2 or just ignore?

Coupon-mad

Either.  Same advice as I gave here under an hour ago on another Moorside thread:

https://forums.moneysavingexpert.com/discussion/6623309/letter-before-claim-moor-side-legal

Sami101

Coupon-mad said:

Either.  Same advice as I gave here under an hour ago on another Moorside thread:

https://forums.moneysavingexpert.com/discussion/6623309/letter-before-claim-moor-side-legal

Their response to post 2, they didn't address the 30 days request.

Please see the attatched and the below in responde to your query.

 

1. Provide details of the original charge, and detail any interest and administrative or other charges added.

Please be advised that the original amount of the PCN was £100.00. As outlined in the notice, a reduced amount of £60.00 would have been accepted as full and final settlement if payment had been received within 14 days from the date of issue.

Unfortunately, as no payment was received within that time frame, the opportunity to pay the reduced amount has now expired. As a result of continued non-payment and additional charges, the balance has increased and now stands at £170.00.

2. Am I to understand that the additional £70 represents what is dressed up as a 'Debt Recovery' fee, and if so, is this net or inclusive of VAT? If the latter, would you kindly explain why I am being asked to pay the operator’s VAT?

The additional charge which has been levied on your Parking Charge of £70 is the amount set out in both the British Parking Association and International Parking Community Codes of Practice as the amount which may be added to a Parking Charge when a Parking Charge remains unpaid and when further recovery is required. Our Client is a member of the International Parking Community which is a government approved Accredited Trade Association (ATA) for Private Parking. Our Client adheres to the ATA’s Code of Practice. The £70 does not represent the cost of recovery but is a reasonable amount in relation to the Parking Charge amount, in order to encourage early payment of the Parking Charge without the need for debt recovery. It is a fair amount set by our Client’s government-approved Accredited Trade Association Code of Practice. There are however also costs incurred by our client in relation to debt recovery services.

3. With regard to the principal alleged PCN sum: Is this damages, or will it be pleaded as consideration for parking?

By entering and parking the vehicle on our client's private land, you agreed to enter into a contract with our client and to be bound by the terms and conditions of that contract. The terms and conditions were clearly displayed at the entrance and in prominent places within the car park. Due to your failure to comply with the terms and conditions, our client has issued the PCN therefore if we are instructed to issue a claim the reason would be for Unpaid parking charges/ breach of contract.

 

We ask that you make the full payment of £170.00 within 7 days of receipt of this email.