Moorside "Letter Before Claim" without details or response time

JTurtle

Hello all,

I received this "Letter Before Claim" a few days ago relating to a very old parking charge (2020). I did not pay it and have been ignoring the debt collectors (location was Waterside Inn Leamington Spa, which was closed during covid).

It does not contain any information about the charge or purported infringement, and does not request response within a set time. As I understand this is in breach of pre-action protocol. I have searched the forum but not found any examples of a Letter Before Claim that is this sparse.

Should I consider this a genuine Letter Before Claim even though it has no response time and reply to it as described in the newbies thread?



Many Thanks

Jamie

Coupon-mad

JTurtle said:

Hello all,

I received this "Letter Before Claim" a few days ago relating to a very old parking charge (2020). I did not pay it and have been ignoring the debt collectors (location was Waterside Inn Leamington Spa, which was closed during covid).

It does not contain any information about the charge or purported infringement, and does not request response within a set time. As I understand this is in breach of pre-action protocol. I have searched the forum but not found any examples of a Letter Before Claim that is this sparse.

Should I consider this a genuine Letter Before Claim even though it has no response time and reply to it as described in the newbies thread?



Many Thanks

Jamie

Yes it is a LBC, of sorts. Same as this one:
https://forums.moneysavingexpert.com/discussion/comment/81579338/#Comment_81579338

Your username has made me smile today - and I can't say why because it's a personal thing! 

  

Anyway, that's a new letter and I thank you for posting it. Shocking lies about additional costs being added "BEFORE A CLAIM IS ISSUED", in bold there!

Did you know that the President of the BPA (Trade Body) is also a Director of APN Group (Trace Debt Recovery and Moorside Legal)?

It is an astonishing conflict of interests, akin to Will Hurley's efforts when he astonishingly got the DVLA to let his firm, Gladstones solicitors become a second Trade Body.

I'm horrified by the lie about costs in this letter. Will be using it for evidence for the Public Consultation.

And if you want to be part of the push to change things in future, it's very important that people like you tell the Government that:

a) you have no faith in POPLA or the IAS and that there must be the SINGLE APPEALS SERVICE that the Parking (Code of Practice) Act 2019 *almost* promised. As long as it is independent and impartial (and only ONE appeals service, not two involved in a race to the bottom) that will give a real option to resolve disputed cases out of court. This is why you had no option but to IGNORE the PCN because there was no hope of fair dispute resolution.

b).  THAT THE ENRICHMENT OF 'DEBT RECOVERY FEES' MUST BE COMPLETELY BANNED. DISPUTED CASES ARE NOT SOLVED BY DEMANDING MORE MONEY AND OFFERING A 'PAYMENT PLAN'!

c). Tell them about your experience and show them that letter please, pointing out the BPA President (Mike Marrs) conflict of interests and the LIES about added costs 'before court' over and above the extortionate £170. You couldn't make it up - but Mike Marrs' company has...

Responses are invited to the Consultation now:

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-8-weeks-from-11th-july-2025/p1

Do it this month pleeease! We will discuss it on that thread next week if you want ideas.

JTurtle

Thank you, much appreciated I shall reply as per template and await further action.

Their behaviour certainly stinks!

Absolutely I will contribute to the consultation, I'm keen to do my bit to disrupt these scams in the future.