We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
POP3 to IMAP
Options

J_B
Posts: 6,795 Forumite


in Techie Stuff
'Our Kid' uses Office (365) outlook on his W10PC
Always used pop3 ... ain't broke don't fix
Also used the gmail app, which now won't work with pop3 as his ISP has 'upgraded' (broken) something
Disregarding the phone, if he swaps MS Outlook to IMAP ...
a) how to do it
b) will he loose any info
Any pointers?
0
Comments
-
You will need to know your ISP IMAP server details. In Outlook the settings are described here.
https://support.microsoft.com/en-gb/office/imap-account-basic-settings-0a3f843d-d858-4527-ba0c-b57aeb83bf4e
https://support.microsoft.com/en-gb/office/how-do-i-set-up-an-imap-account-7af3289c-3a33-46ab-bf51-93f2d095455f
Gmail app will let you connect to an IMAP server too.I’m a Forum Ambassador and I support the Forum Team on the Credit Cards, Savings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.1 -
sausage_time said:You will need to know your ISP IMAP server details. In Outlook the settings are described here.ThanksThe 'really helpful ISP' said ...<<Suggest using imap for phones (faster). Read all the info with settings as its easy to get it right & wrong.by skipping some of the detail. Support link belowBut, the link doesn't give the server details!Don't want to lose any of the current info - will he?
0 -
POP3 downloads to the computer/client and then optionally removes it from the server immediately or a few days later. The default tends to be the former, though if you're just changing server settings it should retain what's there.IMAP is effectively a mirror of what's on the server (with folders) so rather than downloading messages and handling them locally if you delete something it is gone.The server details are on the link you provided - click settings at the top and pick your domain.2
-
Neil_Jones said:POP3 downloads to the computer/client and then optionally removes it from the server immediately or a few days later. The default tends to be the former, though if you're just changing server settings it should retain what's there.He has it set to 'keep on the server for 14 days'IMAP is effectively a mirror of what's on the server (with folders) so rather than downloading messages and handling them locally if you delete something it is gone.I understand thatThe server details are on the link you provided - click settings at the top and pick your domain.Ah - that's well hidden!
0 -
Do you think I ought to just go into his outlook program and alter the settings from pop3 to IMAP or isn't it that simple?0
-
Yes, that should work.
You may want to consider the Outlook app on his phone too (versus the gmail app). It's rather decent I think.I’m a Forum Ambassador and I support the Forum Team on the Credit Cards, Savings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.1
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.8K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.8K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.8K Life & Family
- 257.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards