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POP3 to IMAP

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J_B
J_B Posts: 6,795 Forumite
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'Our Kid' uses Office (365) outlook on his W10PC
Always used pop3 ... ain't broke don't fix
Also used the gmail app, which now won't work with pop3 as his ISP has 'upgraded' (broken) something

Disregarding the phone, if he swaps MS Outlook to IMAP ...
a) how to do it
b) will he loose any info

Any pointers?

Comments

  • sausage_time
    sausage_time Posts: 1,452 Ambassador
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    You will need to know your ISP IMAP server details.  In Outlook the settings are described here.

    https://support.microsoft.com/en-gb/office/imap-account-basic-settings-0a3f843d-d858-4527-ba0c-b57aeb83bf4e

    https://support.microsoft.com/en-gb/office/how-do-i-set-up-an-imap-account-7af3289c-3a33-46ab-bf51-93f2d095455f

    Gmail app will let you connect to an IMAP server too.
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
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  • J_B
    J_B Posts: 6,795 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited Today at 9:57AM
    You will need to know your ISP IMAP server details.  In Outlook the settings are described here.
    Thanks

    The 'really helpful ISP' said ... 
    <<Suggest using imap for phones (faster). Read all the info with settings as its easy to get it right & wrong.by skipping some of the detail. Support link below
    But, the link doesn't give the server details!

    Don't want to lose any of the current info - will he?

  • Neil_Jones
    Neil_Jones Posts: 9,540 Forumite
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    POP3 downloads to the computer/client and then optionally removes it from the server immediately or a few days later.  The default tends to be the former, though if you're just changing server settings it should retain what's there.

    IMAP is effectively a mirror of what's on the server (with folders) so rather than downloading messages and handling them locally if you delete something it is gone.

    The server details are on the link you provided - click settings at the top and pick your domain.
  • J_B
    J_B Posts: 6,795 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    POP3 downloads to the computer/client and then optionally removes it from the server immediately or a few days later.  The default tends to be the former, though if you're just changing server settings it should retain what's there.
    He has it set to 'keep on the server for 14 days'

    IMAP is effectively a mirror of what's on the server (with folders) so rather than downloading messages and handling them locally if you delete something it is gone.
    I understand that

    The server details are on the link you provided - click settings at the top and pick your domain.
    Ah - that's well hidden!
    Many thanks

  • J_B
    J_B Posts: 6,795 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Do you think I ought to just go into his outlook program and alter the settings from pop3 to IMAP or isn't it that simple?
  • sausage_time
    sausage_time Posts: 1,452 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Yes, that should work.   

    You may want to consider the Outlook app on his phone too (versus the gmail app).  It's rather decent I think.
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
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