ISA transfer experiences

Kim_13

Requested NatWest to Skipton BRT at 7am Friday 5th due to NatWest’s stipulation that the money is only available on the day after maturity and not maturity day. Acknowledged quickly by NatWest (Saturday morning iirc) and Skipton were aware of the amount due via NatWest on the day of the request as they updated the status with it then (it didn’t come from me as they didn’t ask for the value when I requested a full transfer) but no further progress. Having assisted in a Kent Reliance to Skipton transfer which took a day or two at most, I’m inclined to think the delay is at NatWest’s end. Very poor considering the insulting rate they’re currently paying and the lack of any loyalty offering to re-fix with them.