£30 voucher for opening Santander Everyday or Edge account

dertinbay

Thanks, literally got the same cut-and-paste reply 10 min ago again.
am I right in heading towards this page? - https://optimisemedia.com/complaints/

danny13579

I just responded via the link in the rejection email.

They've replied back and agreed to send me my gift card. 

dertinbay

danny13579 said:

I just responded via the link in the rejection email.

They've replied back and agreed to send me my gift card. 

Just right away? Did you just threaten to complain?

danny13579

dertinbay said:

Just right away? Did you just threaten to complain?

I asked them to escalate to a complaint. A few hours later (I assume it had to go up the chain) they replied back offering me the gift card.

Kerienn

Billy_Boy said:

Hi everybody and thanks for the comments.
I applied via a link in Martins weekly MSEmoneytips email of 15 April which stated

Ends Sun. FREE £30 Amazon, 1% bills cashback, top overseas debit card & you NEEDN'T switch bank to get it. New & existing customers opening a Santander Edge* current account via this link get a £30 Amazon voucher.

Hence the transfer rather than new application.

I am in the same boat. I just complained via the provided email. Fingers cross!

youngretired

People that have opened the Edge account purely to get the saver and Amazon voucher. Have they put any money into the Edge current account or left as £0? Normally I always put just a £1 into an account. I know it won't activate the fee as no direct debits on the account, but just wondered what other people have done?

youngretired

I've just noticed I've got 2 OLA numbers for the same account I've just opened, 1 was provided after the application on the website and then the 1 on the email with all the T&Cs is different.
People that have had to contact them on the £30 Amazon offer, where they said they couldn't find the OLA number is this what happened to you? 

dertinbay

^ mine were both the same. Also Haven’t heard anything back since complaint.

infoadict

Update on my complaint 

Although the eligibility criteria were not strictly met, we understand your frustrations and are happy to honour the voucher on this occasion. You will receive an email from noreply@vouchersent.com inviting you to claim your gift card within 7 days. Once received, please ensure this is claimed within 30 days as we will be unable to issue again. Please check any junk/spam/promotion folders just in case our email has been received there.

dertinbay

infoadict said:

Update on my complaint 

Although the eligibility criteria were not strictly met, we understand your frustrations and are happy to honour the voucher on this occasion. You will receive an email from noreply@vouchersent.com inviting you to claim your gift card within 7 days. Once received, please ensure this is claimed within 30 days as we will be unable to issue again. Please check any junk/spam/promotion folders just in case our email has been received there.

Got the same today also. Glad, but thats a  scammy tactic if i ever seen it.