Please help me, I’m very worried. DBCLTD email, with no previous communications.

Coupon-mad

I prefer just 'Code of Practice' because using their name for their joke CoP is legitimising it, in a way. 

11keeno

Nellymoser said:

Remember to include your PCN Ref No and finish Yours faithfully 

@Coupon-mad PPSSCoP - Private Parking Sector Single Code of Practice

To UK Parking Control,

PCN number: (removed for forum)

I am writing to complain. I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement. 

I will bring it to your attention that the PCN claims a time in the car park of '4 hours & 34 minutes' which is wholly inaccurate as the driver was in the car park on two separate occasions, not the one you claim. These were two different fleeting visits at the times specified in the letter, a 'double dip', and had you done your due diligence you would see that this was the case, and you would have located these orphan images in which the driver could be seen leaving and entering in between the 'entry' and 'exit' time you have falsely specified. The allegation involves an overstay of 34 minutes which is not the case.

I also note, UK Parking Control Ltd  has not complied with their Private Parking Sector Single Code of Practice and therefore in breach of the KADOE contract with the DVLA.

"7.3. Use of photographic evidence”

"NOTE 1: The manual quality control check for remote ANPR and CCTV systems is particularly important for detecting issues such as “double dipping”, where image camera systems might have failed to accurately record each instance when a vehicle enters and leaves controlled land, and for checking images that might have been taken other than by a trained parking attendant (see Clause 15). The manual check might also reveal where “tailgating” – vehicles passing a camera close together – is a problem, suggesting relocation of the camera might be necessary."

Also when cancelling this PCN, please update the address erasing my work address & updating with my postal address:

(Removed for forum)

With this information please now cancel this PCN.

Coupon-mad

Instead of your final line, finish it thusly

If you could be bothered to carry out the required human checks you will find the orphan images of the vehicle leaving then returning. You have obtained the keeper data without reasonable cause. It's a double dip ANPR error case, so you must now cancel this PCN immediately.

11keeno

Coupon-mad said:

Instead of your final line, finish it thusly

If you could be bothered to carry out the required human checks you will find the orphan images of the vehicle leaving then returning. You have obtained the keeper data without reasonable cause. It's a double dip ANPR error case, so you must now cancel this PCN immediately.

To UK Parking Control,

PCN number: 

I am writing to complain. I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement. 

I will bring it to your attention that the PCN claims a time in the car park of '4 hours & 34 minutes' which is wholly inaccurate as the driver was in the car park on two separate occasions, not the one you claim. These were two different fleeting visits at the times specified in the letter, a 'double dip', and had you done your due diligence you would see that this was the case, and you would have located these orphan images in which the driver could be seen leaving and entering in between the 'entry' and 'exit' time you have falsely specified. The allegation involves an overstay of 34 minutes which is not the case.

I also note, UK Parking Control Ltd  has not complied with their Private Parking Sector Single Code of Practice and therefore in breach of the KADOE contract with the DVLA.

"7.3. Use of photographic evidence”

"NOTE 1: The manual quality control check for remote ANPR and CCTV systems is particularly important for detecting issues such as “double dipping”, where image camera systems might have failed to accurately record each instance when a vehicle enters and leaves controlled land, and for checking images that might have been taken other than by a trained parking attendant (see Clause 15). The manual check might also reveal where “tailgating” – vehicles passing a camera close together – is a problem, suggesting relocation of the camera might be necessary."

Also when cancelling this PCN, please update the address erasing my work address & updating with my postal address:

If you could be bothered to carry out the required human checks you will find the orphan images of the vehicle leaving then returning. You have obtained the keeper data without reasonable cause. It's a double dip ANPR error case, so you must now cancel this PCN immediately.

Think we’re ready to send now?

Nellymoser

Looks good to me

Coupon-mad

Yep. Send it. 

Le_Kirk

If you haven't sent it yet, change "I will bring it to your attention" to "I hereby bring to your attention".

Nellymoser

@11keeno any reply from UKPC to your complaint, did they cancel your PCN? 

11keeno

Wondering if you can help one again, they’re refusing to listen to my argument & wont even give me a right to argue this fine as they’re saying its gone past their deadline even though i was sent nothing in time it went to the lease company & not me first. 

Not sure where i stand now.

DE_612183

1. It's not a fine
2. Don't worry - you will not pay a penny.

What was their response?