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Microsoft 365 scam

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  • Stuart_W
    Stuart_W Posts: 1,794 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    There's always Libre Office which is very good (and totally free) and then much cheaper cloud storage to replace OneDrive (if you need that option).
  • sausage_time
    sausage_time Posts: 1,472 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    I'm very happy with Libra Office.  I've been using it for two years, all my XLSX workbooks open just fine (Including some VBA macros which also work).
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • Olinda99
    Olinda99 Posts: 2,042 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Olinda99 said:
    contact your card company? tell.them the 89.99 was unauthorised companies cannot just add chargeable things without your agreement
    Sadly not, as they are warning you a year in advance of the change of subscription. 
    Which  gives you a whole year to action as per @emperorbruce has done.

    SCAM has to be the most over used word on this site.... 
    agree - although my comment was made before the op said it was next year's charge!
  • MikeyPGT
    MikeyPGT Posts: 535 Forumite
    500 Posts Third Anniversary Photogenic Name Dropper
    Olinda99 said:
    Olinda99 said:
    contact your card company? tell.them the 89.99 was unauthorised companies cannot just add chargeable things without your agreement
    Sadly not, as they are warning you a year in advance of the change of subscription. 
    Which  gives you a whole year to action as per @emperorbruce has done.

    SCAM has to be the most over used word on this site.... 
    agree - although my comment was made before the op said it was next year's charge!
    I think 'scam' is appropriate as they are actually changing your subscription to add something that you may not actually want.  The honest way around it would have been to say 'here is an option to add AI functionality to your subscription at an extra charge - if you don't want it you can remain on your existing subscription rate'. 
    Debt Free Wannabe by 1 December 2027

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  • Ergates
    Ergates Posts: 3,038 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    MikeyPGT said:
    Olinda99 said:
    Olinda99 said:
    contact your card company? tell.them the 89.99 was unauthorised companies cannot just add chargeable things without your agreement
    Sadly not, as they are warning you a year in advance of the change of subscription. 
    Which  gives you a whole year to action as per @emperorbruce has done.

    SCAM has to be the most over used word on this site.... 
    agree - although my comment was made before the op said it was next year's charge!
    I think 'scam' is appropriate as they are actually changing your subscription to add something that you may not actually want.  The honest way around it would have been to say 'here is an option to add AI functionality to your subscription at an extra charge - if you don't want it you can remain on your existing subscription rate'. 
    They're not changing the subscription.   They're warning you of a price increase happening next year.

    By no stretch of the imagination is this a "scam".
  • Eyeful
    Eyeful Posts: 951 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    edited 10 February at 3:44PM
    Another vote for  Libre Office, have used it for about 7 years now.
    Will stop using Microsoft OS altogether in September 2025
  • sausage_time
    sausage_time Posts: 1,472 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • It sounds like you've got recurring billing on in your subscription to MS365. You can log in to your Microsoft account and turn it off.

    I renew my subscription manually each year, but I wait until Amazon Prime Day, when Microsoft sell it at a substantial discount.

    I subscribe to Microsoft 365 Family, which gives me MS365 for up to 6 people, each of whom can install it on up to 5 devices. They each get 1TB of OneDrive storage as well. Last year on Amazon Prime Day I paid £49.99 for 15 months subscription.

  • sjaeagle5
    sjaeagle5 Posts: 35 Forumite
    Sixth Anniversary 10 Posts Photogenic
    edited 12 February at 10:48AM
    Martin's weekly email of 11/2/25 explains how to move from the AI inflated price back to the "classic" price.  I've done that today (new yearly sub takes effect on 1/3/25).
    I'm just putting this out there... MS have not changed the price for M365 (and it's slightly differently named predecessors) for about 10 years, so I didn't actually think it was that much of an issue paying £25 more, considering how much prices have risen over that period.  However, I have no interest in using the AI features so, back to classic I went.
  • My subscription was to renew on Family+Copilot on 22/02/2025.
    When checking / managing my subscription (Cancel auto renewal), I was offered:

    1) 2 months free to have more time to experience Family+Copilot 
    => Selected this and my new renewal date is now 22/04/2024

    2 ) The possibility to switch back to Family Classic (£79.99/year) at my renewal date.
    => Which I did so when I automatically renew on 22/04/2025, I will go back on Family Classic (£79.99/year).

    Those MSE newsletters are so great and precious.
    Thank you Martin Lewis.
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