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Microsoft 365 scam

emperorbruce
emperorbruce Posts: 8 Forumite
Part of the Furniture First Post Combo Breaker
edited 17 February at 2:48PM in Techie Stuff
On 21 December 2024 I received an email from Microsoft telling me that they would be taking £59.99 from my credit card for my annual Microsoft 365 Personal subscription. On 20th January 2025 I received an email saying that they would be charging £84.99 next year.  There is a video on YouTube explaining what Microsoft are up to. https://www.youtube.com/watch?v=eYVPThx7yss&list=LL&index=1&pp=gAQBiAQB 
If you have a Microsoft 365 account make sure you spot what they are trying to do to you

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Comments

  • wales786
    wales786 Posts: 6 Forumite
    Part of the Furniture First Post Photogenic Combo Breaker
    This has also happened to me.  Theres no way I can see to contact them to find out why this has happened and how to get a refund!!
  • Olinda99
    Olinda99 Posts: 2,042 Forumite
    1,000 Posts Third Anniversary Name Dropper
    contact your card company? tell.them the 89.99 was unauthorised companies cannot just add chargeable things without your agreement
  • I've just realised they were warning me of NEXT year's charge. I have changed my account to 'Basic' from next year which only costs £16
  • friolento
    friolento Posts: 3,019 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Olinda99 said:
    contact your card company? tell.them the 89.99 was unauthorised companies cannot just add chargeable things without your agreement
    Sadly not, as they are warning you a year in advance of the change of subscription. 
    Which  gives you a whole year to action as per @emperorbruce has done.

    SCAM has to be the most over used word on this site.... 
    shortly followed by rip off
  • born_again
    born_again Posts: 22,264 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    friolento said:
    Olinda99 said:
    contact your card company? tell.them the 89.99 was unauthorised companies cannot just add chargeable things without your agreement
    Sadly not, as they are warning you a year in advance of the change of subscription. 
    Which  gives you a whole year to action as per @emperorbruce has done.

    SCAM has to be the most over used word on this site.... 
    shortly followed by rip off
    That will be next year 🤣
    Life in the slow lane
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