Gift Card Hub scam.

245

Comments

  • DullGreyGuy
    DullGreyGuy Posts: 17,272 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Ash_G88 said:

    Conflicting Addresses:

    CEO Location: The CEO residing in Pakistan further adds to the complexity and raises concerns about oversight and accountability.

    Potential for Fraud: This combination of factors increases the risk of fraudulent activities, such as:

    • Selling counterfeit or invalid gift cards:
    • Collecting payments without delivering the promised goods:
    • Engaging in other deceptive practices.

    It’s clearly a site that uses T&Cs to create a subscription based service however the services rendered / offered for £49pm could never be beneficial when saving around £0.20p per purchase of £10 of r greater. It is a buy / resell of products to get people to unknowingly subscribe to an exorbitant monthly payment. The 1* reviews (that are plentiful) on trustpilot and other such sites showcase this. 

    Hope this clarifies. 
    Companies House for this company only identifies the directors and entities  with significant control (normally shareholders but not always), they dont identify who the CEO is or even if such a position exists. 

    Directors must list an address at which they can be contacted at. Most companies the directors use the company's registered address rather than their home address though they are free to use either. Irrespective of what address they use they have to list their nationality and where in the world they live. 


    At £49.99 per month you would need to buy a lot of vouchers to make it worth while and especially given the only perks over the £29.99 a month subscription being access to the private community and personalised recommendations. Bad value however isnt automatically a scam, there are certainly some who do buy large amounts of vouchers at discounted rates where it may be worth while, esp if you're looking at the 20% discounted rather than the 2%. 
  • Aj1000
    Aj1000 Posts: 1 Newbie
    First Post
    Exact same thing happened to me.  It is really misleading when you come from google.  

    Yes.  It’s obvious if you read their website.  But when you come from google through to the payment page, the £49 charge is not there.  Proper annoying that this scam is allowed to continue. 
  • Pollycat
    Pollycat Posts: 35,563 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    edited 17 January at 9:02PM
    Aj1000 said:
    Exact same thing happened to me.  It is really misleading when you come from google.  

    Yes.  It’s obvious if you read their website.  But when you come from google through to the payment page, the £49 charge is not there.  Proper annoying that this scam is allowed to continue. 
    If I search for something on Google, I always go to the proper website rather than following a link.

    Who do you think is scamming you? 
    Gift Card Hub?
    Surely not. The information is 'obvious' on their website.
    Google?
    They just provided a link that you followed.
  • RefluentBeans
    RefluentBeans Posts: 1,154 Forumite
    1,000 Posts First Anniversary Name Dropper
    Aj1000 said:
    Exact same thing happened to me.  It is really misleading when you come from google.  

    Yes.  It’s obvious if you read their website.  But when you come from google through to the payment page, the £49 charge is not there.  Proper annoying that this scam is allowed to continue. 
    Wish people would stop using the word ‘scam’ when it isn’t a scam. Rip-off? Sure. Anti-consumer? Absolutely. Scam? No. 

    You got what you paid for. But you need to make sure you read what you’re signing up for. These types of business have been around for donkeys years. Remember the news delivered straight to your phone by text? For just £5 a day. 

    As a general rule, there is no such thing as ‘something for nothing’. Cashback sites are a nice to have but are often riddled with hoops to jump through to get them. Gift card merchants exist but generally gift cards are garbage anyway as you have such limited consumer rights with them. 
  • This definitely looks like a scam.

    If they were genuine, they would have clearly mentioned what you pay today, what you pay after trial period. 
    In the screenshots, you can't even see what's the monthly payment!

  • Not_anxious_but_anxious
    Not_anxious_but_anxious Posts: 14 Forumite
    Fifth Anniversary 10 Posts Combo Breaker Photogenic
    edited 19 January at 2:20AM
    I checked their site a bit more. It's really strange. If you go via home page you see Amazon , Netflix cards and payment conditions are shown in a slightly better way but only if you scroll down a bit. 
    You don't see Vodafone cards here.


    But if you search for mobile top-ups and enter their site through search engine, that's where it becomes shadier






    As you can see the interface is different, the messages are different and the amount is only mentioned once at the bottom of the page in tiny font.

    In my view, mentioning the subscription amount in tiny text in the bottom is a scam. 
  • Pollycat
    Pollycat Posts: 35,563 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    This definitely looks like a scam.

    If they were genuine, they would have clearly mentioned what you pay today, what you pay after trial period. 
    In the screenshots, you can't even see what's the monthly payment!

    Why aren't they genuine?

    I checked their site a bit more. It's really strange. If you go via home page you see Amazon , Netflix cards and payment conditions are shown in a slightly better way but only if you scroll down a bit. 
    You don't see Vodafone cards here.


    But if you search for mobile top-ups and enter their site through search engine, that's where it becomes shadier

    As you can see the interface is different, the messages are different and the amount is only mentioned once at the bottom of the page in tiny font.

    In my view, mentioning the subscription amount in tiny text in the bottom is a scam. 
    If I search for something on Google, I always go to the proper website rather than following a link.
    It's a good habit to practice.

    Who do you think is scamming? 
    Gift Card Hub?
    The information regarding the monthly charge is clear on their website.

    Why wouldn't you 'scroll down a bit' to see all the information?
    That's also a good habit to practice.


  • born_again
    born_again Posts: 19,471 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    I checked their site a bit more. It's really strange. If you go via home page you see Amazon , Netflix cards and payment conditions are shown in a slightly better way but only if you scroll down a bit. 
    You don't see Vodafone cards here.


    But if you search for mobile top-ups and enter their site through search engine, that's where it becomes shadier






    As you can see the interface is different, the messages are different and the amount is only mentioned once at the bottom of the page in tiny font.

    In my view, mentioning the subscription amount in tiny text in the bottom is a scam. 

    If this was a "Scam" then there would be no mention of subscription other than in the T/C..

    At every point in the purchase process there is mention of "Subscription" If people do not understand what that means, then sadly they need to stop shopping online.

    Take responsibility for your own action & read what you are buying...
    Life in the slow lane
  • Pollycat said:
    Why aren't they genuine?
    -- Because they have not advertised their product as a subscription. The subscription amount is hidden at the bottom of the page.

    Who do you think is scamming? 
    Gift Card Hub?
    -- yes. 

    The information regarding the monthly charge is clear on their website.
    -- genuine websites won't have different terms and conditions for the same subscription depending on where you enter their site from.

    Why wouldn't you 'scroll down a bit' to see all the information?
    That's also a good habit to practice.
    -- I think you misunderstand my post. That was for the Netflix gift card. 
    For Vodafone card, the only place where the subscription amount is mentioned is a small text at the very bottom of the page.

  • At every point in the purchase process there is mention of "Subscription" If people do not understand what that means, then sadly they need to stop shopping online.


    That's not true. 
    No mention of subscription here-


    A mention of subscription here but no details on cost 


    Finally at the very bottom, the subscription cost in the tiniest text size compared to the text on the whole website.




    A consumer is paying for the product which is the gift card. The seller has put a subscription add-on through a tiny t&c. It's not a recurring gift card purchase but a subscription add-on which is a completely different product.


    I was looking at trustpilot reviews and I can see that people have claimed amount being deducted even after they reached out for cancellation, but that's something completely different.

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