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Is my meter an RTS meter?

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  • LL123LL
    LL123LL Posts: 19 Forumite
    10 Posts First Anniversary Name Dropper
    @MBR1 I was facing the same issue as you with Octopus (albeit my meter was nowhere near as old as yours) but mine was also not an RTS and they insisted for months that it was. I sent them the meter specification document and loads of photos and they still insisted. Eventually I escalated it as a formal complaint and said they were wasting my time as well as their own when they should be focusing on people who actually have RTS meters, just as @Phones4Chris has said above. I told them to escalate it to a fully trained meter engineer who actually knew how to identify meters (I used those words) and about a week later they immediately came back all apologetic and conceded that it was not RTS after all. Whole thing was a massive time drain and hassle which went on for about a year but I did get there in the end. 
  • Phones4Chris
    Phones4Chris Posts: 1,255 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    @MBR1 Update on meter certification - surprisingly your meter has a 35year certified life BUT I can't see anything in your photo that positively indicates when it was installed/made. The info may be on the plate that you've redacted.
  • matelodave
    matelodave Posts: 9,083 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    The supplier can change the meter whenever he feels like it so long as its within the certification period, so even if its theoretically got another five years to go he can still change it if it suits his business.

    Never under estimate the power of stupid people in large numbers
  • ChrisM78
    ChrisM78 Posts: 14 Forumite
    10 Posts Name Dropper First Anniversary
    I'm another one who's unsure if I have a RTS meter. I think it's safe to say that it's probably outside of the certification period... 

  • QrizB
    QrizB Posts: 18,281 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    @ChrisM78 where do those two thinner cables go? I'm guessing an external contactor?
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Phones4Chris
    Phones4Chris Posts: 1,255 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    @ChrisM78 That meter has a 15yr certified life, so you are correct, it's outside its certification period.
  • Ildhund
    Ildhund Posts: 580 Forumite
    500 Posts Second Anniversary Name Dropper Photogenic
    @ChrisM78 That meter has a 15yr certified life, ...
    Are you sure about that? I couldn't find that particular model in Schedule 4, only the version without the 'E'. Other 'E' varieties have 20 years. It's a bit academic, sure, because the meter's long past its 'best before' date anyway.
    I'm not being lazy ...
    I'm just in energy-saving mode.

  • ChrisM78
    ChrisM78 Posts: 14 Forumite
    10 Posts Name Dropper First Anniversary
    edited 23 May at 1:48PM
    QrizB said:
    @ChrisM78 where do those two thinner cables go? I'm guessing an external contactor?
    Hope this helps. I really am clueless with all this stuff!



  • QrizB
    QrizB Posts: 18,281 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    Yes, it says "heating contactor" on the cover :)
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Phones4Chris
    Phones4Chris Posts: 1,255 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Ildhund said:
    @ChrisM78 That meter has a 15yr certified life, ...
    Are you sure about that? I couldn't find that particular model in Schedule 4, only the version without the 'E'. Other 'E' varieties have 20 years. It's a bit academic, sure, because the meter's long past its 'best before' date anyway.
    That may or may not be the case, whichever, it'll be out of certified life.
    In my experience where meters have variants that have an "E" (or some other letter) as well as models that haven't a "some other letter" variant, when full data has been available on those meters (I can't track down any for the above mentioned meter) then I've found the listing for the "non-E" variant also implies/includes the "E" variant unless actually listed separately. I didn't spot any Ampy/L+G models that had a separate listing either with or without letter variants.
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