Is my meter an RTS meter?

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Comments

  • LL123LL
    LL123LL Posts: 19 Forumite
    10 Posts First Anniversary Name Dropper
    @MBR1 I was facing the same issue as you with Octopus (albeit my meter was nowhere near as old as yours) but mine was also not an RTS and they insisted for months that it was. I sent them the meter specification document and loads of photos and they still insisted. Eventually I escalated it as a formal complaint and said they were wasting my time as well as their own when they should be focusing on people who actually have RTS meters, just as @Phones4Chris has said above. I told them to escalate it to a fully trained meter engineer who actually knew how to identify meters (I used those words) and about a week later they immediately came back all apologetic and conceded that it was not RTS after all. Whole thing was a massive time drain and hassle which went on for about a year but I did get there in the end. 
  • Phones4Chris
    Phones4Chris Posts: 1,152 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    @MBR1 Update on meter certification - surprisingly your meter has a 35year certified life BUT I can't see anything in your photo that positively indicates when it was installed/made. The info may be on the plate that you've redacted.
  • matelodave
    matelodave Posts: 8,997 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    The supplier can change the meter whenever he feels like it so long as its within the certification period, so even if its theoretically got another five years to go he can still change it if it suits his business.

    Never under estimate the power of stupid people in large numbers
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