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The Top Regular Savers Discussion Thread

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Comments

  • Essex123
    Essex123 Posts: 174 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Kim_13 said:
    LoughboroughBS 5 Year Retirement Saver

    Letter from them, by email, on wrong payment of interest.



    Loughborough cannot say that the error has not caused any financial detriment; the interest was paid on 31/3/25 and will count for 24/25. Depending on the saver’s tax position, they may owe more tax on the interest than had it been credited in 25/26 as expected. In extreme cases, the error may have caused the loss of £500 worth of nil rate band. 

    Errors happen, but poor form to make such a statement.
    Completely agree.  Cambridge Building Society did an additional capitalisation of interest in January on my account due to some system changes and I made the same point to them.
  • Kim_13 said:
    LoughboroughBS 5 Year Retirement Saver

    Letter from them, by email, on wrong payment of interest.



    Loughborough cannot say that the error has not caused any financial detriment; the interest was paid on 31/3/25 and will count for 24/25. Depending on the saver’s tax position, they may owe more tax on the interest than had it been credited in 25/26 as expected. In extreme cases, the error may have caused the loss of £500 worth of nil rate band or someone’s Winter Fuel Payment.

    Errors happen, but poor form to make such a statement.
    Yes, they have over-simplified the problem somewhat. What they mean is "you won't miss out on any interest from us", which is not the same as "not causing any financial detriment".
  • exel1966
    exel1966 Posts: 5,101 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    LoughboroughBS 5 Year Retirement Saver

    Letter from them, by email, on wrong payment of interest.



    Does anyone have any news on Loughborough setting up an online portal, even just to view accounts ?

    This was reported here in Aug/Sep by someone else and they confirmed it to me when I checked on my Sept interest payment. When I asked them about the additional credit of interest they admitted it was due to human error on setting up the interest date, but didn't seem to think it would impact the customer, hence no advisory! Clearly they have no appreciation of thinking further afield. I would assume customer pressure has now forced them to put this notification out, however I've not received it yet.
    Those affected should be fully entitled to claim any losses back via the complaints route if they deem it necessary.
  • Coventry BS Loyalty Mortgage Saver (2) at 4.8% appears to've disappeared from moneyfacts, suggesting it shall go NLA within hours.
  • Aidanmc
    Aidanmc Posts: 1,516 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    Hanley
    COP didn't match the account using the application ref number as payment reference. Account opened yesterday.
  • Aidanmc said:
    Hanley
    COP didn't match the account using the application ref number as payment reference. Account opened yesterday.
    Me too, ignored CoP warning and paid the min balance of £25 by FP yesterday (using RBS, some banks don't allow you to proceed past this point).

    Showing on account this AM, followed it with remaining month's funding.
  • Kim_13
    Kim_13 Posts: 4,102 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Gave opening Hanley on mobile device another go this morning (selecting the request desktop website option) and it gave me a completely different view when logging in as directed. Opened and funded. 2 withdrawals per tax year so it’s effectively 4 withdrawals over the term if timed right.

    Guessing you just add the account number as a reference on the Direct Debit form, as I can’t see anything else that can be done. It will be useful to have a DD for the required £25 and then top up from there as funds allow.
  • Slinky
    Slinky Posts: 11,412 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Hanley, my attempt to validate the application failed, currently number 2 in the queue on their phoneline, where I've been for about 15 minutes. If you're ahead of me, please hurry up!
    Make £2025 in 2025
    Prolific £1062.50, Octopoints £6.64, TCB £492.05, Tesco Clubcard challenges £89.90, Misc Sales £321, Airtime £70, Shopmium £53.06, Everup £106.08, Zopa CB £30, Misc survey £10
    Total £2241.23/£2025 110.7%

    Make £2024 in 2024 Total £1410/£2024 70%

    Make £2023 in 2023 Total: £2606.33/£2023 128.8%




  • Hattie627
    Hattie627 Posts: 630 Forumite
    500 Posts Third Anniversary Name Dropper
    Aidanmc said:
    Hanley
    COP didn't match the account using the application ref number as payment reference. Account opened yesterday.
    Me too, ignored CoP warning and paid the min balance of £25 by FP yesterday (using RBS, some banks don't allow you to proceed past this point).

    Showing on account this AM, followed it with remaining month's funding.
    You presumably have access online to see the payment? If so, can you confirm that the account number is the same as the application reference?
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