The Top Regular Savers Discussion Thread

Chaykin

SH88SH88 said:

Is the Coop Bank OK (in general) ? ... thinking specifically about the RS, but also the current account (as the current a/c seems mandatory for the RS) .

I opened the Cashminder account (due to no hard credit check) purely to get their RS. Don't use the Cashminder at all. It sits at £0 all the time except for few seconds on the 1st of every month when it gets £250 paid into it and then quickly transferred out directly to the RS. Don't know why I do it that way - force of habit I guess. You can fund the RS directly from an external account totally circumnavigating your Coop current account.

Growingold

SH88SH88 said:

Is the Coop Bank OK (in general) ? ... thinking specifically about the RS, but also the current account (as the current a/c seems mandatory for the RS) .

I opened their basic current account (Cashminder) in order to qualify for their RS.  I didn't want a hard credit check, this was just a soft search.  Something to bear in mind if you've got a credit application in the pipeline.

csw5780

clivep said:

bristolleedsfan said:

csw5780 said:

bristolleedsfan said:

Newcastle BS -  two profiles-  I sent secure message asking for profiles to be merged, reply told me to phone and they be happy to help.   

Turns out I now have a second login id. Maybe I used different security questions or nominated accounts as there is a message to validate 🙄

😈 does this open the door to a second account…..

I registered using exactly same details/nominated account as original NBS profile, I will not be phoning to have profiles merged. 

Newcastle BS:

Ditto...

I have sent a secure message asking the profiles to be merged but I won't bother if they say I need to phone them.

Update...

Secure message reply to my secure message, informing me that the profiles will be merged within 5-7 working days.

Also, email confirming my deposit receipt.

My Monument account profile has been merged with original accounts. All is well. 

SFindlay

castle96 said:

the Monmouth branch appearsto be regarded as 2nd class per my call. "HOW did you get this account if you didnt go into the Branch"

Don't think it's regarded as second class simply be a surprise for call handler as the account was supposed to only be opened in branch. Unfortunately this is when loopholes get discovered and closed because someone tells a call handler what they did to get round the T&C and call handler then escalates it! 

mhoc

I caved and opened a Monument and next day it showed on my list of accounts. I then sent a £10 test payment and usually I get a confirmation email from Newcastle but this has not arrived. It has not bounced back either. 

I had to ring them on Friday afternoon as I had the usual Newcastle website issues so I had to get an unlock and then I could log in to see if Monument was listed. I kept the assistant on the phone while I logged - 3 attempts .

Today though its back to normal the website just wont let me log in - Am I the only one that has issues with the Newcastle website and logging in?
I did wonder if it was because I was autofilling but manually typing in the user ID and password has not solved the issue.

It lets me type in the user ID and password which it seems to accept as it then takes me to the favourite word page and then I got the "there is a problem" page. 
Then I try to do a password reset for which it needs the email address and user ID and again I get the same.

There's a problem

• We weren't able to identify you using the information provided, try again.

I've downloaded the app - YBS and Monmouth apps work better for me than the websites - but still the same fault message so now I have to wait until Monday to ring them up as their helpline does not work Saturdays ...

Money_Grabber13579

Have just submitted my principality maturity instructions, option 2 and the balance to an instant access account. A secure message has been generated so not confident that the instructions will be accepted.

SJMALBA

mhoc said:

I caved and opened a Monument and next day it showed on my list of accounts. I then sent a £10 test payment and usually I get a confirmation email from Newcastle but this has not arrived. It has not bounced back either. 

I had to ring them on Friday afternoon as I had the usual Newcastle website issues so I had to get an unlock and then I could log in to see if Monument was listed. I kept the assistant on the phone while I logged - 3 attempts .

Today though its back to normal the website just wont let me log in - Am I the only one that has issues with the Newcastle website and logging in?

SNIP

FWIW, I've logged in to Newcastle BS on a number of occasions in recent days without issue, using Firefox.

bristolleedsfan

Darlington BS - Regular Saver Issue 2 - Opened - 12 September, trying to minimise interest paid this tax year - Darlington pays interest on 31 December - Just discovered account not closed after 28 days as per T+C so sent £1 to keep it active. 

Hattie627

Money_Grabber13579 said:

Have just submitted my principality maturity instructions, option 2 and the balance to an instant access account. A secure message has been generated so not confident that the instructions will be accepted.

This is beginning to make me think that it's not choosing Option 2 or Option 4 that gets the secure message generated (which can, sometimes, lead to rejection of the maturity instructions). It's rather selecting an internal Principality account as the destination for the non-rollover funds.

Just a thought, maybe warning

kermchem

Money_Grabber13579 said:

Have just submitted my principality maturity instructions, option 2 and the balance to an instant access account. A secure message has been generated so not confident that the instructions will be accepted.

I have just done almost the same, option 2 to a new RS, balance to external account. No secure message generated. I did randomly pick a green item of clothing this morning.