The Top Regular Savers Discussion Thread

ChewyyBacca

I had Halifax Regular Saver that I renewed to Everyday Saver after 9 months and withdrew all the money, current balance is zero. I later opened a new Regular saver with a different account number..
I have received a letter saying your Regular saver (i think they mean Everyday Saver) will renew for another year & Halifax will move money to nom acct.

I am confused, what will happen to Everyday Saver?
]Also is there anything I should do, so that the Regular Saver started later isnt closed or renewed by mistake?

allegro120

ChewyyBacca said:

I had Halifax Regular Saver that I renewed to Everyday Saver after 9 months and withdrew all the money, current balance is zero. I later opened a new Regular saver with a different account number..
I have received a letter saying your Regular saver (i think they mean Everyday Saver) will renew for another year & Halifax will move money to nom acct.

I am confused, what will happen to Everyday Saver?
]Also is there anything I should do, so that the Regular Saver started later isnt closed or renewed by mistake?

Interesting. I wouldn't do anything and see what happens to Everyday Saver, could be a chance to have 2 regular savers    I don't think they will do anything to your existing regular saver, this should run as normal.

janusd

CricketLady said:

janusdesign said:

CricketLady said:

janusdesign said:

just received a secure message from Principality...

Thank you for your secure message.
Regrettably we are unable to complete your Maturity Instructions as you can only open one of the current issue number of the 6 Month Regular Saver in your name. This is outlined in the Account Terms and Conditions.

perhaps the obtaining multiple issues party is now over.

for the record, I already have 2 Issue 3 accounts - this would have been my third.

I don't think the multiple issue party is now over - my letter came today, issue 2 due to mature on 5th June, I logged in at approximately 2pm and set my issue 3 up as the maturity option (£200 into it, the rest into my Santander current account, as I specified.)

that's what I did - then shortly afterwards I got the above secure message - just because the maturity option was accepted, doesn't necessarily mean it will be carried out!

Forgive me for thinking that you'd sent them a secure message asking to open this account rather than simply selecting the maturity option - I was led to believe this by the fact that they are thanking you for your secure message.

I hope you are all sorted now xx

no I completed the maturity options choice in exactly the same way I did with Issue 1, e.g to choose, from the available options (fixed bonds, RS3 and the normal RS) to put £200 in a new Issue 3 and the remainder in another account... that choice was accepted...

it was shortly afterwards that I got the secure message...

[Image removed by Forum Team - Unredacted name]

if this has only happened to me, then i'll assume it's likely just a newer member of staff who doesn't know about the maturity options..
it's all good and i've sent them a message about it - though with it being a long weekend, I guess I might not get a reply until the middle of next week... annoying that I can't edit the maturity choice and choose another option, but there's plenty of time before maturity so we'll see what the reply is next week - i'll let you know what happens.

Section62

ChewyyBacca said:

I had Halifax Regular Saver that I renewed to Everyday Saver after 9 months and withdrew all the money, current balance is zero. I later opened a new Regular saver with a different account number..
I have received a letter saying your Regular saver (i think they mean Everyday Saver) will renew for another year & Halifax will move money to nom acct.

I am confused, what will happen to Everyday Saver?
]Also is there anything I should do, so that the Regular Saver started later isnt closed or renewed by mistake?

Earlier this year I got similar letters from both Halifax and Lloyds - both about a RS which had been renewed months previously.  I wasn't going to call them and risk highlighting what I'd done, so I sat and waited for the 'maturity' day.  Nothing happened.

I can only guess there is a glitch in some cases where the renewal process doesn't cancel the maturity reminder process.  This was the first time it has happened to me, but also the first time I wasn't able to renew my BoS RS (at the same time) due to a 'technical' issue... so possibly some linkage there?

Section62

janusdesign said:

if this has only happened to me, then i'll assume it's likely just a newer member of staff who doesn't know about the maturity options..
it's all good and i've sent them a message about it - though with it being a long weekend, I guess I might not get a reply until the middle of next week... annoying that I can't edit the maturity choice and choose another option, but there's plenty of time before maturity so we'll see what the reply is next week - i'll let you know what happens.

Not just you.  I've had a very similar (but not identical) message also signed by '[Removed by Forum Team]'.  The minor difference in wording suggests these aren't automated responses.

Hopefully it is just '[Removed by Forum Team]' following the wrong process.

And really daft the chosen maturity option has been rejected, but the account list still shows the instruction will be completed with no option to select a different one.

Nasqueron

I had my FD saver mature I think on the 20th, money was paid into the easy access saver + interest yesterday and new one was setup and funds taken yesterday as well, good turnaround

pecunianonolet

Section62 said:

janusdesign said:

if this has only happened to me, then i'll assume it's likely just a newer member of staff who doesn't know about the maturity options..
it's all good and i've sent them a message about it - though with it being a long weekend, I guess I might not get a reply until the middle of next week... annoying that I can't edit the maturity choice and choose another option, but there's plenty of time before maturity so we'll see what the reply is next week - i'll let you know what happens.

Not just you.  I've had a very similar (but not identical) message also signed by '[Removed by Forum Team]'.  The minor difference in wording suggests these aren't automated responses.

Hopefully it is just '[Removed by Forum Team]' following the wrong process.

And really daft the chosen maturity option has been rejected, but the account list still shows the instruction will be completed with no option to select a different one.

I have one maturing on the 5th June, just checked and the maturity options are showing online already and also the option to open another reg saver issue 3, which would be my 3rd. I think I wait until the 4th June and provide maturity options after business hours. Hoping that the automated system will just process the instructions and to minimise room for human interaction. 

judgingjudy

Nasqueron said:

I had my FD saver mature I think on the 20th, money was paid into the easy access saver + interest yesterday and new one was setup and funds taken yesterday as well, good turnaround

Did you still have a savings account set up? My First Direct RS matured on Monday 12th and I wasn’t able to access the funds until the 19th, and my new one wasn’t funded until the 21st. It’s never taken this long before - but frankly even three days I don’t consider a good turnaround compared to most of the other major banks offering regular savers which are far quicker. 

fuzzzzy

Hattie627 said:

Bigwheels1111 said:

Just got my maturity options from Principality for the 6 month reg saver 2.

It's let me open a second issue 3. Great.

Now just got to wait 6 weeks or so and see if my other issue 2 can be moved into an issue 3.

Same here, forthcoming maturity of Issue 2 on 5 June. Maturity options open online as of today. I've asked to rollover £200 to yet another 6 Month RS Issue 3. This will be my fourth Issue 3. This can't be a mistake by PBS, surely. Must be an intended action to allow multiple Issue 3's. 

I got a maturity letter through the post yesterday and it only offered maturity options of fixed rate bonds or said if they did not hear from me it would go into an easy access paying 2.9%, soon to drop to 2.65%. So I went online and just asked for the whole balance to be moved to my nominated account. I did not think to look through the maturity options they were offering online as I assumed they would just be same as the paper ones.  Kicking myself now. Just been online to see if I can change the maturity options but there does not seem to be a way to change it.

Edit: Actually just re-read the maturity options letter and there was an option to open a new regular saver bond that I completely missed. Just phoned them and got them to change the maturity instructions to open a new regular saver.

So is it possible to have more than one of these 6 month regular savers? I can see the t&c say only one issue allowed but if I was to open an Issue 3 before 4 June would I get away with it because my maturity instructions for issue 2 are now set to roll into an Issue 3 on 4 June.

pecunianonolet

fuzzzzy said:

Hattie627 said:

Bigwheels1111 said:

Just got my maturity options from Principality for the 6 month reg saver 2.

It's let me open a second issue 3. Great.

Now just got to wait 6 weeks or so and see if my other issue 2 can be moved into an issue 3.

Same here, forthcoming maturity of Issue 2 on 5 June. Maturity options open online as of today. I've asked to rollover £200 to yet another 6 Month RS Issue 3. This will be my fourth Issue 3. This can't be a mistake by PBS, surely. Must be an intended action to allow multiple Issue 3's. 

I got a maturity letter through the post yesterday and it only offered maturity options of fixed rate bonds or said if they did not hear from me it would go into an easy access paying 2.9%, soon to drop to 2.65%. So I went online and just asked for the whole balance to be moved to my nominated account. I did not think to look through the maturity options they were offering online as I assumed they would just be same as the paper ones.  Kicking myself now. Just been online to see if I can change the maturity options but there does not seem to be a way to change it.

Edit: Actually just re-read the maturity options letter and there was an option to open a new regular saver bond that I completely missed. Just phoned them and got them to change the maturity instructions to open a new regular saver.

So is it possible to have more than one of these 6 month regular savers? I can see the t&c say only one issue allowed but if I was to open an Issue 3 before 4 June would I get away with it because my maturity instructions for issue 2 are now set to roll into an Issue 3 on 4 June.

Most likely would you get away with it. I would open the regular saver on the 3rd in the evening after business hours and most likely you get a second issue 3 reg saver opened the following day in the morning and funds transferred into your nominal bank account and should be able to just fund both there and then.