The Top Regular Savers Discussion Thread

Kim_13

CricketLady said:

janusdesign said:

CricketLady said:

janusdesign said:

just received a secure message from Principality...

Thank you for your secure message.
Regrettably we are unable to complete your Maturity Instructions as you can only open one of the current issue number of the 6 Month Regular Saver in your name. This is outlined in the Account Terms and Conditions.

perhaps the obtaining multiple issues party is now over.

for the record, I already have 2 Issue 3 accounts - this would have been my third.

I don't think the multiple issue party is now over - my letter came today, issue 2 due to mature on 5th June, I logged in at approximately 2pm and set my issue 3 up as the maturity option (£200 into it, the rest into my Santander current account, as I specified.)

that's what I did - then shortly afterwards I got the above secure message - just because the maturity option was accepted, doesn't necessarily mean it will be carried out!

Forgive me for thinking that you'd sent them a secure message asking to open this account rather than simply selecting the maturity option - I was led to believe this by the fact that they are thanking you for your secure message.

I hope you are all sorted now xx

I think any form you fill out with Principality formats to them as the receipt of a secure message, hence the thanks. I’ve had the same when using the close account menu, thanking me for my secure message and confirming that the funds have been transferred as requested.

flaneurs_lobster

Kim_13 said:

CricketLady said:

janusdesign said:

CricketLady said:

janusdesign said:

just received a secure message from Principality...

Thank you for your secure message.
Regrettably we are unable to complete your Maturity Instructions as you can only open one of the current issue number of the 6 Month Regular Saver in your name. This is outlined in the Account Terms and Conditions.

perhaps the obtaining multiple issues party is now over.

for the record, I already have 2 Issue 3 accounts - this would have been my third.

I don't think the multiple issue party is now over - my letter came today, issue 2 due to mature on 5th June, I logged in at approximately 2pm and set my issue 3 up as the maturity option (£200 into it, the rest into my Santander current account, as I specified.)

that's what I did - then shortly afterwards I got the above secure message - just because the maturity option was accepted, doesn't necessarily mean it will be carried out!

Forgive me for thinking that you'd sent them a secure message asking to open this account rather than simply selecting the maturity option - I was led to believe this by the fact that they are thanking you for your secure message.

I hope you are all sorted now xx

I think any form you fill out with Principality formats to them as the receipt of a secure message, hence the thanks. I’ve had the same when using the close account menu, thanking me for my secure message and confirming that the funds have been transferred as requested.

Is there any way of turning off the paper copies of the maturity instruction invitations/acknowledgements?

allegro120

SJMALBA said:

Principality:

My 'RS Bond issue 34' matured earlier this month, and I selected a '6 Month RS issue 3' as my maturity option, which would be my second - instructions confirmed online, and by subsequent letter, then carried as per on the date of maturity.

Last Saturday, maturity options became available for my '6 Month RS issue 2', and again selected a '6 Month issue 3', with this confirmed online; today, letter received confirming the instructions.

I also have a '1 Year Triple Access Regular Saver (Online)' maturing on the same day, but no maturity notification, options etc. for this - it seems, from discussions earlier in this thread IIRC, that this one is 'an outlier', and I will have to close & transfer funds out manually?

Mine matured in April.   No maturity options for this account. It will morph into EA and then you can either withdraw or close it. 

ChewyyBacca

I had Halifax Regular Saver that I renewed to Everyday Saver after 9 months and withdrew all the money, current balance is zero. I later opened a new Regular saver with a different account number..
I have received a letter saying your Regular saver (i think they mean Everyday Saver) will renew for another year & Halifax will move money to nom acct.

I am confused, what will happen to Everyday Saver?
]Also is there anything I should do, so that the Regular Saver started later isnt closed or renewed by mistake?

allegro120

ChewyyBacca said:

I had Halifax Regular Saver that I renewed to Everyday Saver after 9 months and withdrew all the money, current balance is zero. I later opened a new Regular saver with a different account number..
I have received a letter saying your Regular saver (i think they mean Everyday Saver) will renew for another year & Halifax will move money to nom acct.

I am confused, what will happen to Everyday Saver?
]Also is there anything I should do, so that the Regular Saver started later isnt closed or renewed by mistake?

Interesting. I wouldn't do anything and see what happens to Everyday Saver, could be a chance to have 2 regular savers    I don't think they will do anything to your existing regular saver, this should run as normal.

janusdesign

CricketLady said:

janusdesign said:

CricketLady said:

janusdesign said:

just received a secure message from Principality...

Thank you for your secure message.
Regrettably we are unable to complete your Maturity Instructions as you can only open one of the current issue number of the 6 Month Regular Saver in your name. This is outlined in the Account Terms and Conditions.

perhaps the obtaining multiple issues party is now over.

for the record, I already have 2 Issue 3 accounts - this would have been my third.

I don't think the multiple issue party is now over - my letter came today, issue 2 due to mature on 5th June, I logged in at approximately 2pm and set my issue 3 up as the maturity option (£200 into it, the rest into my Santander current account, as I specified.)

that's what I did - then shortly afterwards I got the above secure message - just because the maturity option was accepted, doesn't necessarily mean it will be carried out!

Forgive me for thinking that you'd sent them a secure message asking to open this account rather than simply selecting the maturity option - I was led to believe this by the fact that they are thanking you for your secure message.

I hope you are all sorted now xx

no I completed the maturity options choice in exactly the same way I did with Issue 1, e.g to choose, from the available options (fixed bonds, RS3 and the normal RS) to put £200 in a new Issue 3 and the remainder in another account... that choice was accepted...

it was shortly afterwards that I got the secure message...

if this has only happened to me, then i'll assume it's likely just a newer member of staff who doesn't know about the maturity options..
it's all good and i've sent them a message about it - though with it being a long weekend, I guess I might not get a reply until the middle of next week... annoying that I can't edit the maturity choice and choose another option, but there's plenty of time before maturity so we'll see what the reply is next week - i'll let you know what happens.

Section62

ChewyyBacca said:

I had Halifax Regular Saver that I renewed to Everyday Saver after 9 months and withdrew all the money, current balance is zero. I later opened a new Regular saver with a different account number..
I have received a letter saying your Regular saver (i think they mean Everyday Saver) will renew for another year & Halifax will move money to nom acct.

I am confused, what will happen to Everyday Saver?
]Also is there anything I should do, so that the Regular Saver started later isnt closed or renewed by mistake?

Earlier this year I got similar letters from both Halifax and Lloyds - both about a RS which had been renewed months previously.  I wasn't going to call them and risk highlighting what I'd done, so I sat and waited for the 'maturity' day.  Nothing happened.

I can only guess there is a glitch in some cases where the renewal process doesn't cancel the maturity reminder process.  This was the first time it has happened to me, but also the first time I wasn't able to renew my BoS RS (at the same time) due to a 'technical' issue... so possibly some linkage there?

Section62

janusdesign said:

if this has only happened to me, then i'll assume it's likely just a newer member of staff who doesn't know about the maturity options..
it's all good and i've sent them a message about it - though with it being a long weekend, I guess I might not get a reply until the middle of next week... annoying that I can't edit the maturity choice and choose another option, but there's plenty of time before maturity so we'll see what the reply is next week - i'll let you know what happens.

Not just you.  I've had a very similar (but not identical) message also signed by 'Lisa'.  The minor difference in wording suggests these aren't automated responses.

Hopefully it is just 'Lisa' following the wrong process.

And really daft the chosen maturity option has been rejected, but the account list still shows the instruction will be completed with no option to select a different one.

Nasqueron

I had my FD saver mature I think on the 20th, money was paid into the easy access saver + interest yesterday and new one was setup and funds taken yesterday as well, good turnaround

pecunianonolet

Section62 said:

janusdesign said:

if this has only happened to me, then i'll assume it's likely just a newer member of staff who doesn't know about the maturity options..
it's all good and i've sent them a message about it - though with it being a long weekend, I guess I might not get a reply until the middle of next week... annoying that I can't edit the maturity choice and choose another option, but there's plenty of time before maturity so we'll see what the reply is next week - i'll let you know what happens.

Not just you.  I've had a very similar (but not identical) message also signed by 'Lisa'.  The minor difference in wording suggests these aren't automated responses.

Hopefully it is just 'Lisa' following the wrong process.

And really daft the chosen maturity option has been rejected, but the account list still shows the instruction will be completed with no option to select a different one.

I have one maturing on the 5th June, just checked and the maturity options are showing online already and also the option to open another reg saver issue 3, which would be my 3rd. I think I wait until the 4th June and provide maturity options after business hours. Hoping that the automated system will just process the instructions and to minimise room for human interaction.