The Old Regular Savers Discussion Thread 28/12/24-29/1/26

Dizzycap

Chaykin said:

Chaykin said:

Hanley Economic BS - I got their online version. Will try to open branch version via post c/w cheque. Will post to Biddulph branch and I will let you all know how I get on.

Hanley Economic BS - I did as I said above and this is the response I got via email today.

We have received an application and a cheque for £300 to open a Branch Smart Saver.

Unfortunately, we are unable to open the account in branch as you need to be present to do this. This is highlighted in our terms and Conditions.

You can however open this online,  therefore I am returning your application and cheque in the post.

As we are not sure how long this savings account will be available, I would suggest you open this online as soon as possible to avoid disappointment.

@nomorekids - really lucky for you that you managed to open this via post. Would be good if you could remember which branch you posted your application to.

I applied to 2 Hanley branches by post and neither would open a branch RS by post. The usual unfortunately etc etc. Never mind, the Principality Christmas RS made up for it, allbeit @ only £150 a month, but that depends on how many you hold  I've got another 2 Principality Christmas RS maturing in early January, and if still available, I'll get another 2 via the maturity option - swings & roundabouts.

As the Hanley Economic BS 1 Year Online Smart Saver (TAR10) is NLA, I assume that the branch offering will also be finishing soon?

gt94sss2

Chaykin said:

WillPS said:

Hanley BS Branch Smart Saver

Wife sent an application to Stone branch (closest branch, marginally). Although she hasn't heard anything back yet, the account and the initial deposit are now visible in her Hanley app.

I had already opened my account in person in Newcastle under Lyme.

Her application specifically stated "1 Year Branch Smart Saver (TAR09)", so if they were to reject they'd have had to for a reason other than "you have to open the account online".

Hanley Economic BS - my application also specifically stated "1 Year Branch Smart Saver (TAR09)". I guess I'll try to re-post to Stone! 

Given the Stone branch is closed until Tuesday, I suspect HEBS will have told their staff not to process any more postal applications by then.

s71hj

gt94sss2 said:

Chaykin said:

WillPS said:

Hanley BS Branch Smart Saver

Wife sent an application to Stone branch (closest branch, marginally). Although she hasn't heard anything back yet, the account and the initial deposit are now visible in her Hanley app.

I had already opened my account in person in Newcastle under Lyme.

Her application specifically stated "1 Year Branch Smart Saver (TAR09)", so if they were to reject they'd have had to for a reason other than "you have to open the account online".

Hanley Economic BS - my application also specifically stated "1 Year Branch Smart Saver (TAR09)". I guess I'll try to re-post to Stone! 

Given the Stone branch is closed until Tuesday, I suspect HEBS will have told their staff not to process any more postal applications by then.

Anyone who has successfully opened this by post, did you send a cheque? If so, payable to who? 

J63320

MHBS RS maturing 30th November.
I had an email from MHBS on, I think, the 14th, to say I had a message.  On the 17th I Logged in, found the maturity instructions and made my choice - to close the account and move the money to my current account which I selected from the drop-down list. I’ve got a screenshot of the webpage acknowledging the instructions.
Today I had another email, so I logged in again and once again there was a message asking me to give maturity instructions. I repeated what I had already done, but also replied to their message. The only oddity is that, in the details of my current account, my name is followed by an asterisk - is it possible that they’ve done a CoP check and this has caused a mismatch? Otherwise, what’s going on? Has anyone else here been asked twice?

MarkFromCornwall

J63320 said:

MHBS RS maturing 30th November.
...

Has anyone else here been asked twice?

Yes, me.  After receiving the first message I decided to accept the default of the funds going into an easy access account, so I did not give maturity instructions.  When I then received a second message I found it irritating but thought it was just a reminder and decided to ignore it.  If you gave maturity instructions and you also received a second message it suggests they've just sent everyone a second message by mistake.

soulsaver

J63320 said:

MHBS RS maturing 30th November.
I had an email from MHBS on, I think, the 14th, to say I had a message.  On the 17th I Logged in, found the maturity instructions and made my choice - to close the account and move the money to my current account which I selected from the drop-down list. I’ve got a screenshot of the webpage acknowledging the instructions.
Today I had another email, so I logged in again and once again there was a message asking me to give maturity instructions. I repeated what I had already done, but also replied to their message. The only oddity is that, in the details of my current account, my name is followed by an asterisk - is it possible that they’ve done a CoP check and this has caused a mismatch? Otherwise, what’s going on? Has anyone else here been asked twice?

MHBS instructions aren't the clearest. Do you have 2 reg savers? Have you given maturity instructions on both? 

Chaykin

Dizzycap said:

I applied to 2 Hanley branches by post and neither would open a branch RS by post. The usual unfortunately etc etc. Never mind, the Principality Christmas RS made up for it, allbeit @ only £150 a month, but that depends on how many you hold  I've got another 2 Principality Christmas RS maturing in early January, and if still available, I'll get another 2 via the maturity option - swings & roundabouts.

As the Hanley Economic BS 1 Year Online Smart Saver (TAR10) is NLA, I assume that the branch offering will also be finishing soon?

I get it that it's against the T&Cs anyway but what's annoying is that it seems to just be down to pot luck if they open one for you by post or not - rather than strictly apply to their T&Cs. I think I'm going to risk posting to Stone anyway seeing that @WillPS 's wife managed that way. It's only a £0.87 gamble.

gt94sss2 said:

Given the Stone branch is closed until Tuesday, I suspect HEBS will have told their staff not to process any more postal applications by then.

I hope the branch version (TAR09) will remain available for longer than the, now NLA, online one (TAR10) which I have anyway.

s71hj said:

Anyone who has successfully opened this by post, did you send a cheque? If so, payable to who? 

I always just make them payable to myself - never failed. Others say make them payable to "BS name a/c your name".

J63320

J63320 said:

MHBS RS maturing 30th November.
I had an email from MHBS on, I think, the 14th, to say I had a message.  On the 17th I Logged in, found the maturity instructions and made my choice - to close the account and move the money to my current account which I selected from the drop-down list. I’ve got a screenshot of the webpage acknowledging the instructions.
Today I had another email, so I logged in again and once again there was a message asking me to give maturity instructions. I repeated what I had already done, but also replied to their message. The only oddity is that, in the details of my current account, my name is followed by an asterisk - is it possible that they’ve done a CoP check and this has caused a mismatch? Otherwise, what’s going on? Has anyone else here been asked twice?

Update - Just had another message and logged in again. They have confirmed that they’ve received my instructions, and told me that there will be no problem with the asterisk, but nothing about why I was sent two messages. Good to get such a quick response, though.
I only have the one RS with them - I’m not as much of an RS fanatic as some posters here! 

nomorekids

s71hj said:

gt94sss2 said:

Chaykin said:

WillPS said:

Hanley BS Branch Smart Saver

Wife sent an application to Stone branch (closest branch, marginally). Although she hasn't heard anything back yet, the account and the initial deposit are now visible in her Hanley app.

I had already opened my account in person in Newcastle under Lyme.

Her application specifically stated "1 Year Branch Smart Saver (TAR09)", so if they were to reject they'd have had to for a reason other than "you have to open the account online".

Hanley Economic BS - my application also specifically stated "1 Year Branch Smart Saver (TAR09)". I guess I'll try to re-post to Stone! 

Given the Stone branch is closed until Tuesday, I suspect HEBS will have told their staff not to process any more postal applications by then.

Anyone who has successfully opened this by post, did you send a cheque? If so, payable to who? 

Cheque I made payable to myself 

WillPS

Hanley Economic Branch Saver

My initial deposit was cash (in person).

MrsPS's was by cheque addressed to her.