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The Old Regular Savers Discussion Thread 28/12/24-29/1/26

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Comments

  • Stargunner
    Stargunner Posts: 1,078 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Darlington - Cowboy errors restricting customers from accessing their own money due to internal issues and a possible rate reduction (TBC) without informing customers, not contacting us directly about the interest overpayment. I will be closing this account once the interest has been recorrected as they clearly can’t manage the money correctly. 

    On another note. Progressive BS - Website login has been under maintenance all day when mine and probably many others regulars savers have matured leaving our 12 months of funds + interest stranded in a lower paying EA account with no info provided on the website as to when the account can be accessed. Very poor. 

    I’ll be making complaints to both in due course.
    It was working fine for me this morning and I made a withdrawal, which arrived in my bank this afternoon.


  • Darlington - Cowboy errors restricting customers from accessing their own money due to internal issues and a possible rate reduction (TBC) without informing customers, not contacting us directly about the interest overpayment. I will be closing this account once the interest has been recorrected as they clearly can’t manage the money correctly. 

    On another note. Progressive BS - Website login has been under maintenance all day when mine and probably many others regulars savers have matured leaving our 12 months of funds + interest stranded in a lower paying EA account with no info provided on the website as to when the account can be accessed. Very poor. 

    I’ll be making complaints to both in due course.
    It was working fine for me this morning and I made a withdrawal, which arrived in my bank this afternoon.


    Ok thank you. Although I’m receiving the following: 

    Progressive Building Society's online service is currently unavailable due to scheduled maintenance. If you need to contact us during this time, please call our online support team on 0800 0294 997, lines open Monday - Friday, 9am - 5pm.




  • nottsphil
    nottsphil Posts: 756 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Darlington -  Progressive BS - 

    I’ll be making complaints to both in due course.
    I've had the same issue with Chorley. When should I have got my money if the RS matured on 31 December? I prearranged for it to continue, with matured funds going into the linked current account.
  • Stargunner
    Stargunner Posts: 1,078 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Darlington - Cowboy errors restricting customers from accessing their own money due to internal issues and a possible rate reduction (TBC) without informing customers, not contacting us directly about the interest overpayment. I will be closing this account once the interest has been recorrected as they clearly can’t manage the money correctly. 

    On another note. Progressive BS - Website login has been under maintenance all day when mine and probably many others regulars savers have matured leaving our 12 months of funds + interest stranded in a lower paying EA account with no info provided on the website as to when the account can be accessed. Very poor. 

    I’ll be making complaints to both in due course.
    It was working fine for me this morning and I made a withdrawal, which arrived in my bank this afternoon.


    Ok thank you. Although I’m receiving the following: 

    Progressive Building Society's online service is currently unavailable due to scheduled maintenance. If you need to contact us during this time, please call our online support team on 0800 0294 997, lines open Monday - Friday, 9am - 5pm.




    That is strange, as I have just logged in again from my PC and everything is working fine with no message regarding scheduled maintenance
  • Darlington - Cowboy errors restricting customers from accessing their own money due to internal issues and a possible rate reduction (TBC) without informing customers, not contacting us directly about the interest overpayment. I will be closing this account once the interest has been recorrected as they clearly can’t manage the money correctly. 

    On another note. Progressive BS - Website login has been under maintenance all day when mine and probably many others regulars savers have matured leaving our 12 months of funds + interest stranded in a lower paying EA account with no info provided on the website as to when the account can be accessed. Very poor. 

    I’ll be making complaints to both in due course.
    It was working fine for me this morning and I made a withdrawal, which arrived in my bank this afternoon.


    Ok thank you. Although I’m receiving the following: 

    Progressive Building Society's online service is currently unavailable due to scheduled maintenance. If you need to contact us during this time, please call our online support team on 0800 0294 997, lines open Monday - Friday, 9am - 5pm.




    That is strange, as I have just logged in again from my PC and everything is working fine with no message regarding scheduled maintenance
    I’ve just tried on the misses’s phone
    and that seemed to work so must be my web browser. I take back my original PBS complaint I was wrong about that. Thanks for the response.
  • happybagger
    happybagger Posts: 1,256 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 2 January at 9:11PM
    nottsphil said:
    Darlington -  Progressive BS - 

    I’ll be making complaints to both in due course.
    I've had the same issue with Chorley. When should I have got my money if the RS matured on 31 December? I prearranged for it to continue, with matured funds going into the linked current account.
    Chorley use Bacs not faster payments so can take 3 working days (their terms say up to 5!)

    And, if like me you time your visit to Chorley to do it in branch, they will do it in branch by chaps at a cost of £25!! Bacs not available in branch, but you can take a cheque. So I took the cheque!

    All a bit behind the times really but within their terms
  • allegro120
    allegro120 Posts: 2,377 Forumite
    1,000 Posts Second Anniversary Name Dropper
    nottsphil said:
    Darlington -  Progressive BS - 

    I’ll be making complaints to both in due course.
    I've had the same issue with Chorley. When should I have got my money if the RS matured on 31 December? I prearranged for it to continue, with matured funds going into the linked current account.
    Exactly the same here.  I've just googled it - Chorley sends it by BASC which takes 3 working days, according to this we should get our money on Monday.  Yesterday and this morning my account was still showing £4800, now it is showing the interest paid, £400 in and the sum sent to my bank account (transaction is dated 31/12/25).
  • allegro120
    allegro120 Posts: 2,377 Forumite
    1,000 Posts Second Anniversary Name Dropper
    nottsphil said:
    Darlington -  Progressive BS - 

    I’ll be making complaints to both in due course.
    I've had the same issue with Chorley. When should I have got my money if the RS matured on 31 December? I prearranged for it to continue, with matured funds going into the linked current account.
    Chorley use Bacs not faster payments so can take 3 working days (their terms say up to 5!)

    And, if like me you time your visit to Chorley to do it in branch, they will do it in branch by chaps at a cost of £25!! Bacs not available in branch, but you can take a cheque. So I took the cheque!

    All a bit behind the times really but within their terms
    31st December is probably the worst date for maturity. 5 days of cash drag and it will be exactly the same next year.  £3.38 loss for me this time. Slightly disappointing but the net return is still above what I get from EAs.  

    If I was near the branch I would go for branch-cheque option. Last time I cashed cheque in HSBC the money arrived next day.
  • trickydicky14
    trickydicky14 Posts: 1,484 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    West Brom B.S
    My regular saver was showing with interest on the morning of the 31st so requested it all sent to my nominated bank account, now looks like I wont see my money until Monday the 5th.
    I choose the rooms that I live in with care,
    The windows are small and the walls almost bare,
    There's only one bed and there's only one prayer;
    I listen all night for your step on the stair.
  • alfred64
    alfred64 Posts: 5,070 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    West Brom B.S
    My regular saver was showing with interest on the morning of the 31st so requested it all sent to my nominated bank account, now looks like I wont see my money until Monday the 5th.
    They work Sat mornings. My branch rs has two months to run. I am hoping another rs will be issued , even if it's 5% or 5.5%.  I've had a decent run with West Brom.
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