Can You Hide Accounts On BOS App

boingy

400ixl said:

boingy said:

My wife installed the Halifax app and was quite shocked to see her Scottish Widows pension on there!
I vaguely knew they were part of the same group but it's a very odd decision to automatically show pensions in a banking app. We were told that there was no way to hide or remove it from the app. The end result is that she uninstalled the app and, a bit later, stopped using the Halifax account completely. There were some other reasons but the pension thing was definitely a contributing factor.

Its common and becoming more so as the banks want to be getting into wealth management. And more people than not want to see all of their accounts in one place.

There are always some who don't want it, but the trend is very much the opposite.

They could easily give their customers the choice of what they see and what they hide. For me, I'd be happy to see other current and savings accounts within the group but not pensions or investments. No-one needs to carry their pension figures in their pocket every day.

Stargunner

I have both the Bank of Scotland and Halifax apps and each one only shows my accounts relevant to that particular bank. 

There is an option on the home screen to add other accounts from other banking institutions if I wanted to, but I prefer to keep them seperate.

justin128

I only have the BOS app and it shows all BOS and Halifax accounts as noted above, unless there is an option to change that not already mentioned?? I have not tried the Halifax app, but will do and see if it is any different.

Someone asked why this is an issue. I am only interested in seeing my everyday current account. I do not want to scroll through a list of account to get to my working account. They are not even listed in alphabetical order otherwise I could simply rename or number them to get the one I want to monitor at the top. I still have security concerns about mobile banking apps and have only just started using them, so I do not see the need to view all of my savings and ISA accounts on a mobile phone.   

justin128

Just tried the Halifax app and it is identical to the BOS app and shows everything, so I have uninstalled it. 

Stargunner

justin128 said:

Just tried the Halifax app and it is identical to the BOS app and shows everything, so I have uninstalled it. 

I am wondering if it is something that you may of selected when setting up the app to allow you to see your other banking accounts, because both of mine don’t show them.
Do you have the option to add or remove accounts from you homepage as shown in the pic.

jameseonline

I think the issue is down to online profiles matching being linked etc, I never used to see the other bank accounts in the app then 1 day no matter which app I used it showed both Halifax & BOS.

It used to really annoy me, it only annoys me a bit now.

I understand you want to keep things simple, same as me.

1 bank per app.

I don't think there's a way around it.

I would seriously lose it if they added all my Lloyds accounts to the Halifax/BOS mix.

jameseonline

TheSpectator said:

I don't think you can. I have same but don't see it as an issue tbh.

The more accounts you have the more of a pain it is to scroll through, get to the things you need, carry out transactions etc.

Think the poster wants things as simple as possible.

Personally I don't understand why banking apps can show all your other bank accounts now.

sausage_time

I know the thread is not about RBS (NatWest), but that bank came up in some of the replies.  Anyway, just had this in an e-mail from RBS subject "Your app is evolving"...



Change coming "in a few weeks, with more to come later in the year."

PRAISETHESUN

jameseonline said:

TheSpectator said:

I don't think you can. I have same but don't see it as an issue tbh.

The more accounts you have the more of a pain it is to scroll through, get to the things you need, carry out transactions etc.

Think the poster wants things as simple as possible.

Personally I don't understand why banking apps can show all your other bank accounts now.

The part where your online banking lets you sync your other accounts from other banks through open banking is mostly there as a way for them to snoop on your data and then use it for marketing, such as trying to upsell you to credit cards or loans that actually make them money.

jameseonline

sausage_time said:

I know the thread is not about RBS (NatWest), but that bank came up in some of the replies.  Anyway, just had this in an e-mail from RBS subject "Your app is evolving"...



Change coming "in a few weeks, with more to come later in the year."

I got an email earlier don't really understand it tbh, you can already reorder accounts, I think the edit account nicknames was already a thing but they may have stopped it, in which case they bringing it back, you already have access to key actions too.

So in short it doesn't seem anything new to me, so probably really minor home screen changes

On another point my Ulster Bank app already looks slightly different to the NatWest and RBS app, my current account has a wallet icon instead of a small NatWest or RBS icon