Garage did not submit MOT pass to DVSA

Car_54

Spirit16 said:

photome said:

Spirit16 said:

force_ten1 said:

you say the car will have a gap in dvla records from Aug to Dec saying no mot all through no fault of our own

but if you walked out of the garage without a valid MOT certificate then surely some of the blame should lie with you because had you asked where the MOT certificate was then the problem you have now would never has arisen 

In hindsight its easy to say what I should have done but my question is relating to what has actually happened and looking for advice. I sat at the garage while they retested vehicle, mechanic handed me the keys and reception gave me the invoice listing repairs done and confirming mot passed and new mot expiry date and handed me the booklet saying all documents you need are in there. I found no reason to doubt this and filed the booklet away and never occurred to me that the mechanic  hadn't submitted details.
Garage accept full responsibility for the error but both the garage and dvsa say they have no system to correct the error and I need to get a new mot. So I am now without mot or tax and may affect insurance and have to take time off to return to garage through no fault of my own. Very frustrating 

Why will it affect insurance ? And the car is still taxed. Will the garage who made the mistake do  a free MOT

Insurance states in their T&C that insurance only valid if valid MOT in place. Couldn't get car taxed at w'end because no valid MOT on records. This is when I realised the MOT issue. Free mot offered from garage but whoopy doo. All this stress and runaround not worth the £44 saving on a free mot that shouldn't even be needed if they hadn't made the error. Can you tell I am well & truelly scunnered 🥺

The insurance company are wrong. There have been Ombudsman rulings on this. They can only avoid a claim if the lack of an MOT was the cause of an accident - which is not possible. 

What they can do, however, is reduce the settlement figure should the car be written off, as a car with no MOT is worth less than book price.