Tyne Tunnel 2 - demonstrably unfair practices

eskbanker

FIREDreamer said:

eskbanker said:

FIREDreamer said:

eskbanker said:

FIREDreamer said:

Why would you need to switch your radio on?

Radio information is an important safety feature. TT2 control room systems will provide emergency information via car radios and the public address system. Please pay attention to the announcements and follow any instructions given.

https://www.tt2.co.uk/content/uploads/2021/04/Tyne-Tunnel-Safety-Information.pdf

Thanks. Certainly not seen similar signs on other tunnels, tolled or otherwise.

Don't know about roadside signage but the same advice is given for Dartford and Mersey ones, for example:

Traffic radio Turn on your radio before entering the tunnels. In the event of an incident, announcements can be broadcast on your radio by the tunnel operator. Follow any instructions which are given.

https://www.connectplusm25.co.uk/wp-content/uploads/2020/02/S160265_Dartford_Tunnel_Safety_Poster_-_Update.pdf

Traffic Radio. Turn on your radio before entering the Tunnel. If there is an incident, announcements can be broadcast on your radio by Mersey Tunnels Police. Follow any instructions they give you

https://www.merseytravel.gov.uk/tunnels/emergency-procedure/

Interesting regarding the Mersey Tunnels - my radio cuts off for about half the under-river journey due to no signal (whether Queensway or Kingsway).

But presumably any emergency messages would be broadcast via some local transmission facility that would be audible even when not receiving a signal from external stations?

Alderbank

FIREDreamer said:

eskbanker said:

FIREDreamer said:

eskbanker said:

FIREDreamer said:

Why would you need to switch your radio on?

Radio information is an important safety feature. TT2 control room systems will provide emergency information via car radios and the public address system. Please pay attention to the announcements and follow any instructions given.

https://www.tt2.co.uk/content/uploads/2021/04/Tyne-Tunnel-Safety-Information.pdf

Thanks. Certainly not seen similar signs on other tunnels, tolled or otherwise.

Don't know about roadside signage but the same advice is given for Dartford and Mersey ones, for example:

Traffic radio Turn on your radio before entering the tunnels. In the event of an incident, announcements can be broadcast on your radio by the tunnel operator. Follow any instructions which are given.

https://www.connectplusm25.co.uk/wp-content/uploads/2020/02/S160265_Dartford_Tunnel_Safety_Poster_-_Update.pdf

Traffic Radio. Turn on your radio before entering the Tunnel. If there is an incident, announcements can be broadcast on your radio by Mersey Tunnels Police. Follow any instructions they give you

https://www.merseytravel.gov.uk/tunnels/emergency-procedure/

Interesting regarding the Mersey Tunnels - my radio cuts off for about half the under-river journey due to no signal (whether Queensway or Kingsway).

The advice to switch your radio on before entering the tunnel is not so that you can enjoy Greatest Hits Radio Liverpool while travelling. 
It is because if there is an incident, announcements can be broadcast to your radio by Mersey Tunnels Police using the special emergency channel.

brianposter

user1977 said:

brianposter said:

saajan_12 said:

They should be given reasonable time to be able to pay, eg the timeframe should allow for them to complete the journey, reach a place with internet access, etc which they probably can within 24 hours. 

You clearly are not much of a traveller. Many people make journeys which take several days so one week would be a far more reasonable time to allow for payment.

I doubt many people have such a hectic itinerary that they couldn’t fit in a couple of minutes on the website to pay the toll.

born_again said:

brianposter said:

saajan_12 said:

They should be given reasonable time to be able to pay, eg the timeframe should allow for them to complete the journey, reach a place with internet access, etc which they probably can within 24 hours. 

You clearly are not much of a traveller. Many people make journeys which take several days so one week would be a far more reasonable time to allow for payment.

7 days.. More time to forget.

Best bet is set up auto pay when you know you are in the area.

I carry a mobile phone but it is not a smartphone (no coverage at home so why would I have one) so the website is unavailable whilst travelling. Seven days at least permits those who are quite happy to pay to do so - 24 hours is not sufficient.

eskbanker

brianposter said:

I carry a mobile phone but it is not a smartphone (no coverage at home so why would I have one) so the website is unavailable whilst travelling. Seven days at least permits those who are quite happy to pay to do so - 24 hours is not sufficient.

You can pay by phone if the issue is being offline....

Alderbank

...or you can pay at any Paypoint location.

There are 28,000 of them across the UK so you should pass quite a few of them on your marathon drive.

Grumpy_chap

Alderbank said:

The advice to switch your radio on before entering the tunnel is not so that you can enjoy Greatest Hits Radio Liverpool while travelling. 
It is because if there is an incident, announcements can be broadcast to your radio by Mersey Tunnels Police using the special emergency channel.

If there is an incident, how would you know what frequency to tune the radio to?
Or does the emergency channel broadcast to all frequencies?

mr_stripey

Here's how tunnel radio broadcasts work:

• Transmitters

  Low-power transmitters are placed throughout the tunnel, each with a specific range. 

Re-broadcasting

Tunnel radio re-broadcasting systems re-transmit AM/FM radio broadcasts so drivers can listen to the radio while in a tunnel. 

Emergency broadcasts

In an emergency, the system can interrupt regular broadcasts to relay warning and evacuation messages. 

Frequency

In some cases, the radio frequency inside the tunnel is different from the one used by the broadcaster. In other cases, the program is transmitted on the same frequency as outside. 

Admittedly an AI answer but it seems the tunnel emergency broadcast will override any AM/FM regular broadcast.

Everyone would be wise to brush up on tunnel safety. A fire in a tunnel is your worst nightmare!

born_again

brianposter said:

user1977 said:

brianposter said:

saajan_12 said:

They should be given reasonable time to be able to pay, eg the timeframe should allow for them to complete the journey, reach a place with internet access, etc which they probably can within 24 hours. 

You clearly are not much of a traveller. Many people make journeys which take several days so one week would be a far more reasonable time to allow for payment.

I doubt many people have such a hectic itinerary that they couldn’t fit in a couple of minutes on the website to pay the toll.

born_again said:

brianposter said:

saajan_12 said:

They should be given reasonable time to be able to pay, eg the timeframe should allow for them to complete the journey, reach a place with internet access, etc which they probably can within 24 hours. 

You clearly are not much of a traveller. Many people make journeys which take several days so one week would be a far more reasonable time to allow for payment.

7 days.. More time to forget.

Best bet is set up auto pay when you know you are in the area.

I carry a mobile phone but it is not a smartphone (no coverage at home so why would I have one) so the website is unavailable whilst travelling. Seven days at least permits those who are quite happy to pay to do so - 24 hours is not sufficient.

https://www.tt2.co.uk/how-do-you-want-to-pay/

Our automated telephone payment line is available on 0191 574 0030. This allows you to:

• Top up your Pre-Paid account
• Pay for passage(s) made within the payment window
• Purchase up to 10 passages, valid for 12 months
• Pay an Unpaid Toll Charge Notice

mr_stripey

it's almost like they're making it as simple to pay as possible whilst eliminating queues at toll booths.....

saajan_12

brianposter said:

saajan_12 said:

They should be given reasonable time to be able to pay, eg the timeframe should allow for them to complete the journey, reach a place with internet access, etc which they probably can within 24 hours. 

You clearly are not much of a traveller. Many people make journeys which take several days so one week would be a far more reasonable time to allow for payment.

Wow attacky much?
You're not driving for several days without stopping to use bathrooms / sleep / refuel. At one of those rest stops you can go online to pay. If you choose to not use commonly used services or tech, ie no smartphone and no hotel, etc then yes you have to go a bit out of your way for example go into town and find and internet cafe. However you could apply the same logic to what if you don't have internet at home at all - then even 7 days isn't enough and you still need to go out of your way to find an alternative.