I Park Services

Nuddskinz

I did get the automated response email after sending my questionnaire — is that the same as the auto-receipt you’re referring to, or is it a separate confirmation I should have received?

This is all new to me so I just want to make sure I’m doing the right thing and receiving the correct information back.

Thanks again for your help @ChirpyChicken @coupon-mad

ChirpyChicken

Yes that's fine

Nuddskinz

Hi guys,

I received the below email response yesterday from the Direction Questionnaire Team (long email alert)

I’ve emailed my defence and questionnaire as instructed so I’m unsure why my defence is suddenly removed from the record.

Can someone please provide me with guidance to resolve this matter?

Good afternoon,

 

I am returning your response as your defence has been struck out (removed from the record). 

 

What you can do if you have a judgment against you

If you do owe the money, you’ll need to pay it back. If you cannot afford to, you can ask to:

• Change the terms of (‘vary’) the judgment

• Pay it back in instalments

Find out what options you have for paying the judgment.

https://www.gov.uk/county-court-judgments-ccj-for-debt/pay-the-judgment-if-you-do-owe-the-money 

You can apply for the judgment to be cancelled (or ‘set aside’) if:

• You do not owe the money

• You did not receive, or did not respond to, the original claim from the court saying you owed the money

Find out how to apply for the judgment to be cancelled.

https://www.gov.uk/county-court-judgments-ccj-for-debt/cancel-the-judgment

Steps to cancel or set aside:

 

• Fill in an N244 Court Application Form completing sections 1,2,3,10 and 11.
• In Section 3 you should ask for ‘Judgment to be Set Aside’ and give reasons why you don’t owe the money.
• Email it to Applications.CNBC@justice.gov.uk

• Pay the court fee by Credit/Debit card, by calling our Helpdesk number Mon - Fribetween 9am and 3:15pm. Court fees can found by clicking this link Civil court fees (EX50) - GOV.UK

 

Please note, an application to set the Judgment aside is not automatically granted and the outcome of it, is the decision of a Deputy District Judge. You’ll have to go to a private hearing at the court to explain why you do not owe the money.

 

Help with fees

Log into https://www.gov.uk/get-help-with-court-fees 

You will be given a Help with Fees, ‘HwF’ reference number which you need to clearly note on your application form.

 

 

If you need more information 


 

 

 

Kind regards,

 ████████

Administrative Officer 

Direction Questionnaire Team

 

HMCTS | St Katharine’s House | 21-27 St Katharine’s Street | Northampton | NN1 2LH

 

CNBC 0300 123 1056 | TEC: 0300 123 1059 |CAPS: 0300 123 1058

Coupon-mad

Put in a formal complaint, with proof that you sent the DQ and got auto-receipts.