I Park Services

AlwaysTrying23

Hi guys,

My brother received a PCN for parking without a valid ticket. He genuinely bought a ticket from the pay machine but still received this PCN due to ANPR. Naturally he didn’t retain his ticket after parking. 

He sent off the newbies template and they responded saying his registration number was not recorded on the machine. 

I’ll get him to request a SAR. He failed to identify who the landowner is based on the vague signage. 

Is there anything else we should be doing until we receive a claims form?

TIA

Coupon-mad

Ignore them. There's no appeal worth trying.

Maybe he typed in his old/other car VRM?

AlwaysTrying23

Roger that. 

Fruitcake

Don't send an SAR until after a court claim is received.

Le_Kirk

You don't request a SAR, you submit or send one but, as instructed above,  not until Court claim received. 

AlwaysTrying23

So the claim form has finally come through from DCB Legal, issue date 28/03/25. I will suggest my brother submits a SAR, completes the AOS and puts his defence together, paying particular attention to paragraphs 2 and 3. 

Gr1pr

No SAR yet,      not until after the N180 has been submitted to the CNBC and to the lawyers 

Get the AOS done online on MCOL ASAP 

Yes draft the defence in that manner 

Coupon-mad

AlwaysTrying23 said:

So the claim form has finally come through from DCB Legal, issue date 28/03/25. I will suggest my brother submits a SAR, completes the AOS and puts his defence together, paying particular attention to paragraphs 2 and 3. 

Nobody does a SAR. That's not in the first 12 steps in the Template Defence thread.

AlwaysTrying23

Question regarding the chain of events within paragraphs 2 and 3 of the defence template:

my brother paid cash for the ticket but cannot remember whether the machine required his registration number. Is it worth him stating this and suggesting the parking company review the CCTV at the time to verify that he paid and displayed a ticket from the machine?  

Coupon-mad

They have no CCTV. So no.

AlwaysTrying23

So we are about to start drafting the defence. At this stage is it worth my brother (registered keeper) stating how the driver did indeed pay for a ticket which was displayed.  The PPC have only sent time stamped images of his car driving in and driving out.