Wi-Fi speed issues at home - Xbox

housebuyer143

Arsenal2019 said:

400ixl said:

I wouldn't recommend using powerline adapters where online gaming was concerned, especially for realtime games. Thats not to say they don't work, they will for many, but not always with all electrical systems.

You would be better off with a mesh system where the backhaul is Wifi6 between the AP's and then wire the xbox into one located near to it.

As above though, first of all do a couple of checks.
1) Look at the router logs and see what error messages you have there if any. It could be the router itself is having issues.
2) plug the xbox into the router directly if you can and test it that way, or at the very least get as close as you can and connect to the router over wifi and test it there. That will tell you if it is the Powerline causing the issue if its vnot the router itself.

Hi

I’ve had this router for quite some time, along with the fibre box (I’m with talk talk). Never had any issues with it until I moved into this house (two weeks ago)

the issues only when someone else is streaming on the downstairs TV at the same time I’m playing Xbox.

i arent sure how to look at router logs. All the lights on the router are blue and show what the should be doing to show they’re working.

its only when i do speed tests or look at latency i can see the physical drops 

are mesh systems relatively cheap? Ive never even heard of these before 

A decent mesh system isn't cheap but we used to use power line adapters and the mesh is a huge step up. My husband has one next to his PIC that he games on and has it connected via an ethernet.

You have to remember that you do get speed loss as you move away from the main router, so 150gb can easily become significantly less. 

You say you moved house. Is it bigger? Walls different construction etc? It will all play a part. Recommend the mesh systems though. We have a deco X50 system and no complaints with it. You have the option to prioritize devices and when lots is going on it will give priority to the ones you select.

Arsenal2019

redped said:

Arsenal2019 said:

redped said:

Arsenal2019 said:

Can you not move the box downstairs to beside the router and test it there temporarily?  If the problem is as easy to recreate as you say (i.e. stream some content and play on your xbox) then it shouldn't take long to see if it's still happens when connected directly to the router.

The main aim when problem solving is to rule out different pieces of equipment, so where possible you should always connect directly to the router, and if that's ok then the problem isn't with your provider, it's being caused by something in your house.

I’ve tested playing Xbox with the power line upstairs and when my Mrs isn’t watching tv and it runs perfect. I’ve also moved the Xbox downstairs next to the router snd that works fine too. It’s purely when someone else is streaming. Which is a shocker really as my speeds that I’m getting are 150- which should be sufficient for doing both activities at the same time with only two people at home 

Maybe I'm not following you, but when you say the bit in bold above, did you actually try playing games on the xbox downstairs, while connected directly to the router via ethernet, at the same time as your wife is streaming?  If you did, then your problem isn't related to using the xbox via wifi or powerline adapters.  If you haven't actually tried this test, then you need to do so.

Hi. I did try it at the same time and the issue still persisted.  It only happens when we’re both on the Wi-Fi at the same time

Arsenal2019

housebuyer143 said:

Arsenal2019 said:

400ixl said:

I wouldn't recommend using powerline adapters where online gaming was concerned, especially for realtime games. Thats not to say they don't work, they will for many, but not always with all electrical systems.

You would be better off with a mesh system where the backhaul is Wifi6 between the AP's and then wire the xbox into one located near to it.

As above though, first of all do a couple of checks.
1) Look at the router logs and see what error messages you have there if any. It could be the router itself is having issues.
2) plug the xbox into the router directly if you can and test it that way, or at the very least get as close as you can and connect to the router over wifi and test it there. That will tell you if it is the Powerline causing the issue if its vnot the router itself.

Hi

I’ve had this router for quite some time, along with the fibre box (I’m with talk talk). Never had any issues with it until I moved into this house (two weeks ago)

the issues only when someone else is streaming on the downstairs TV at the same time I’m playing Xbox.

i arent sure how to look at router logs. All the lights on the router are blue and show what the should be doing to show they’re working.

its only when i do speed tests or look at latency i can see the physical drops 

are mesh systems relatively cheap? Ive never even heard of these before 

A decent mesh system isn't cheap but we used to use power line adapters and the mesh is a huge step up. My husband has one next to his PIC that he games on and has it connected via an ethernet.

You have to remember that you do get speed loss as you move away from the main router, so 150gb can easily become significantly less. 

You say you moved house. Is it bigger? Walls different construction etc? It will all play a part. Recommend the mesh systems though. We have a deco X50 system and no complaints with it. You have the option to prioritize devices and when lots is going on it will give priority to the ones you select.

Hi

i get what you mean now about the mesh

and in regards to the house. The previous house I lived in was built a considerable time ago and it was a mid terrace. The walls were much thicker and I would say I was further from the Wi-Fi box.

im now in a new build end terrace and the walls are much thinner 

BarelySentientAI

Have you tried changing packet priority on your network?

Arsenal2019

BarelySentientAI said:

Have you tried changing packet priority on your network?

I’ve never heard of that & wouldn’t even know where to start ahah!

redped

Arsenal2019 said:

redped said:

Arsenal2019 said:

redped said:

Arsenal2019 said:

Can you not move the box downstairs to beside the router and test it there temporarily?  If the problem is as easy to recreate as you say (i.e. stream some content and play on your xbox) then it shouldn't take long to see if it's still happens when connected directly to the router.

The main aim when problem solving is to rule out different pieces of equipment, so where possible you should always connect directly to the router, and if that's ok then the problem isn't with your provider, it's being caused by something in your house.

I’ve tested playing Xbox with the power line upstairs and when my Mrs isn’t watching tv and it runs perfect. I’ve also moved the Xbox downstairs next to the router snd that works fine too. It’s purely when someone else is streaming. Which is a shocker really as my speeds that I’m getting are 150- which should be sufficient for doing both activities at the same time with only two people at home 

Maybe I'm not following you, but when you say the bit in bold above, did you actually try playing games on the xbox downstairs, while connected directly to the router via ethernet, at the same time as your wife is streaming?  If you did, then your problem isn't related to using the xbox via wifi or powerline adapters.  If you haven't actually tried this test, then you need to do so.

Hi. I did try it at the same time and the issue still persisted.  It only happens when we’re both on the Wi-Fi at the same time

I'm confused - you said you saw the problem when the xbox was connected to router via ethernet, and then say it only happens when you're both on wifi at the same time!

BarelySentientAI

Arsenal2019 said:

BarelySentientAI said:

Have you tried changing packet priority on your network?

I’ve never heard of that & wouldn’t even know where to start ahah!

It's an option on some routers.  Sometimes called QoS (Quality of Service).

Makes all of the traffic for one particular device (or type of traffic, or various other things) get priority in the queue for sending and receiving.  Your router could well be the slowest switch on the whole path, especially if you've already tried plugging straight into it.

They don't all have the function though.  Which router do you have?

Sky routers could never do it (last time I looked).  TP-Link have instructions on their website.

Arsenal2019

BarelySentientAI said:

Arsenal2019 said:

BarelySentientAI said:

Have you tried changing packet priority on your network?

I’ve never heard of that & wouldn’t even know where to start ahah!

It's an option on some routers.  Sometimes called QoS (Quality of Service).

Makes all of the traffic for one particular device (or type of traffic, or various other things) get priority in the queue for sending and receiving.  Your router could well be the slowest switch on the whole path, especially if you've already tried plugging straight into it.

They don't all have the function though.  Which router do you have?

Sky routers could never do it (last time I looked).  TP-Link have instructions on their website.

Okay thank you

iam with talk talk and on the fibre150 package

Arsenal2019

redped said:

Arsenal2019 said:

redped said:

Arsenal2019 said:

redped said:

Arsenal2019 said:

Can you not move the box downstairs to beside the router and test it there temporarily?  If the problem is as easy to recreate as you say (i.e. stream some content and play on your xbox) then it shouldn't take long to see if it's still happens when connected directly to the router.

The main aim when problem solving is to rule out different pieces of equipment, so where possible you should always connect directly to the router, and if that's ok then the problem isn't with your provider, it's being caused by something in your house.

I’ve tested playing Xbox with the power line upstairs and when my Mrs isn’t watching tv and it runs perfect. I’ve also moved the Xbox downstairs next to the router snd that works fine too. It’s purely when someone else is streaming. Which is a shocker really as my speeds that I’m getting are 150- which should be sufficient for doing both activities at the same time with only two people at home 

Maybe I'm not following you, but when you say the bit in bold above, did you actually try playing games on the xbox downstairs, while connected directly to the router via ethernet, at the same time as your wife is streaming?  If you did, then your problem isn't related to using the xbox via wifi or powerline adapters.  If you haven't actually tried this test, then you need to do so.

Hi. I did try it at the same time and the issue still persisted.  It only happens when we’re both on the Wi-Fi at the same time

I'm confused - you said you saw the problem when the xbox was connected to router via ethernet, and then say it only happens when you're both on wifi at the same time!

Hi

I can see the latency on the Xbox fly up when I’m gaming. And yeah the issue only does happen when I’m on the Xbox and she’s streaming tv on a separate tv

BarelySentientAI

Arsenal2019 said:

BarelySentientAI said:

Arsenal2019 said:

BarelySentientAI said:

Have you tried changing packet priority on your network?

I’ve never heard of that & wouldn’t even know where to start ahah!

It's an option on some routers.  Sometimes called QoS (Quality of Service).

Makes all of the traffic for one particular device (or type of traffic, or various other things) get priority in the queue for sending and receiving.  Your router could well be the slowest switch on the whole path, especially if you've already tried plugging straight into it.

They don't all have the function though.  Which router do you have?

Sky routers could never do it (last time I looked).  TP-Link have instructions on their website.

Okay thank you

iam with talk talk and on the fibre150 package

Which router though.  It should have a name or model.

Hub, hub 2, eero 6, and eero6 pro are ones that I know Talk Talk use, but there could be more.