Wi-Fi speed issues at home - Xbox

400ixl

Arsenal2019 said:

Hi

I can see the latency on the Xbox fly up when I’m gaming. And yeah the issue only does happen when I’m on the Xbox and she’s streaming tv on a separate tv

Does that happen when the xbox is not connected to the PowerLine though? That is what is not clear.

If it happens when you are plugged into the router directly or using wifi directly to the router, then its not a PowerLine issue.

redped

400ixl said:

Arsenal2019 said:

Hi

I can see the latency on the Xbox fly up when I’m gaming. And yeah the issue only does happen when I’m on the Xbox and she’s streaming tv on a separate tv

Does that happen when the xbox is not connected to the PowerLine though? That is what is not clear.

If it happens when you are plugged into the router directly or using wifi directly to the router, then its not a PowerLine issue.

That's what I'm struggling to understand, I've asked twice about testing directly when plugged in to the router, and twice the answer has been as clear as mud.  I won't be asking a third time!

Arsenal2019

BarelySentientAI said:

Arsenal2019 said:

BarelySentientAI said:

Arsenal2019 said:

BarelySentientAI said:

Have you tried changing packet priority on your network?

I’ve never heard of that & wouldn’t even know where to start ahah!

It's an option on some routers.  Sometimes called QoS (Quality of Service).

Makes all of the traffic for one particular device (or type of traffic, or various other things) get priority in the queue for sending and receiving.  Your router could well be the slowest switch on the whole path, especially if you've already tried plugging straight into it.

They don't all have the function though.  Which router do you have?

Sky routers could never do it (last time I looked).  TP-Link have instructions on their website.

Okay thank you

iam with talk talk and on the fibre150 package

Which router though.  It should have a name or model.

Hub, hub 2, eero 6, and eero6 pro are ones that I know Talk Talk use, but there could be more.

Sorry- I’ve got the Hub 2

Arsenal2019

400ixl said:

Arsenal2019 said:

Hi

I can see the latency on the Xbox fly up when I’m gaming. And yeah the issue only does happen when I’m on the Xbox and she’s streaming tv on a separate tv

Does that happen when the xbox is not connected to the PowerLine though? That is what is not clear.

If it happens when you are plugged into the router directly or using wifi directly to the router, then it’s not a PowerLine issue.

The issues occurred when im playing via the power line AND when I play wireless. However the connection is slightly better when I use the power line - but still, it’s still poor

littleboo

So what happens if you plug the Xbox direct into the router? (no powerline in the path)

Arsenal2019

littleboo said:

So what happens if you plug the Xbox direct into the router? (no powerline in the path)

If I plug directly into the router, and someone is live streaming something on another tv, I still have the same issue.

however if I’m plugged directly into the router and no one is streaming, it’s absolutely fine.

Albermarle

Arsenal2019 said:

littleboo said:

So what happens if you plug the Xbox direct into the router? (no powerline in the path)

If I plug directly into the router, and someone is live streaming something on another tv, I still have the same issue.

however if I’m plugged directly into the router and no one is streaming, it’s absolutely fine.

An answer at last !

BarelySentientAI

Arsenal2019 said:

BarelySentientAI said:

Arsenal2019 said:

BarelySentientAI said:

Arsenal2019 said:

BarelySentientAI said:

Have you tried changing packet priority on your network?

I’ve never heard of that & wouldn’t even know where to start ahah!

It's an option on some routers.  Sometimes called QoS (Quality of Service).

Makes all of the traffic for one particular device (or type of traffic, or various other things) get priority in the queue for sending and receiving.  Your router could well be the slowest switch on the whole path, especially if you've already tried plugging straight into it.

They don't all have the function though.  Which router do you have?

Sky routers could never do it (last time I looked).  TP-Link have instructions on their website.

Okay thank you

iam with talk talk and on the fibre150 package

Which router though.  It should have a name or model.

Hub, hub 2, eero 6, and eero6 pro are ones that I know Talk Talk use, but there could be more.

Sorry- I’ve got the Hub 2

I think that's the Sagemcom FAST 5464 which doesn't seem to have any service priority settings.

housebuyer143

Have you tried turning down your streaming settings? So put the quality to medium on Netflix etc rather than 4k. You can't really notice the difference and it uses significantly less data and might just solve the issue. 

Arsenal2019

housebuyer143 said:

Have you tried turning down your streaming settings? So put the quality to medium on Netflix etc rather than 4k. You can't really notice the difference and it uses significantly less data and might just solve the issue. 

I’ve changed a few things on settings on the firestick. FINGERS CROSSeD that’ll help. Thanks for that suggestion