Wi-Fi speed issues at home - Xbox

onomatopoeia99

Arsenal2019 said:

onomatopoeia99 said:

Arsenal2019 said:

magpies79 said:

Which Xbox is it use to have the Xbox one s and that started to get like that until I got the new one.
are you streaming games or downloading them?
wireless or Ethernet cable because that’s what I ended up doing just had a cable in back seemed a more stable connection that way.

I will say don’t matter how fast your speeds are if your streaming games it’s going to freeze and be buggy on some games my speeds are 350 and it does that as online over the cloud gaming isn't the best experience sometimes 

Ahhh okay! 

I have the new Xbox, the series X and I have played on both wireless and wired. However I am currently playing with wired with Ethernet cable 

Do you mean wired with an ethernet cable to the router, or wired with an ethernet cable to the "extender".  If the latter, how does the extender get its signal to extend it?

If it were me I'd get a very long ethernet cable to connect the xbox directly to the router and see if the problem persists. 

Hi

the router is in living room on ground floor and the Xbox is in the spare room on the floor above

I have a ‘ tenda av1000‘ power line adapter and there’s two in a box. One is plugged into the wall next to the router with an Ethernet cable running from the back of the router to the adapter. The other, is plugged into the wall upstairs and underneath ethernet cable running from there to the back of the Xbox

Dreadful things (powerline adapters in general) - twin and earth with noisy 240V mains running over it is an awful link layer.

Get a long ethernet cable and plug the xbox directly into the router and see if that sorts it out.  I think it will.

Albermarle

onomatopoeia99 said:

Arsenal2019 said:

onomatopoeia99 said:

Arsenal2019 said:

magpies79 said:

Which Xbox is it use to have the Xbox one s and that started to get like that until I got the new one.
are you streaming games or downloading them?
wireless or Ethernet cable because that’s what I ended up doing just had a cable in back seemed a more stable connection that way.

I will say don’t matter how fast your speeds are if your streaming games it’s going to freeze and be buggy on some games my speeds are 350 and it does that as online over the cloud gaming isn't the best experience sometimes 

Ahhh okay! 

I have the new Xbox, the series X and I have played on both wireless and wired. However I am currently playing with wired with Ethernet cable 

Do you mean wired with an ethernet cable to the router, or wired with an ethernet cable to the "extender".  If the latter, how does the extender get its signal to extend it?

If it were me I'd get a very long ethernet cable to connect the xbox directly to the router and see if the problem persists. 

Hi

the router is in living room on ground floor and the Xbox is in the spare room on the floor above

I have a ‘ tenda av1000‘ power line adapter and there’s two in a box. One is plugged into the wall next to the router with an Ethernet cable running from the back of the router to the adapter. The other, is plugged into the wall upstairs and underneath ethernet cable running from there to the back of the Xbox

Dreadful things (powerline adapters in general) - twin and earth with noisy 240V mains running over it is an awful link layer.

Get a long ethernet cable and plug the xbox directly into the router and see if that sorts it out.  I think it will.

I have powerline adapters to two TV's that are often streaming, and never have an issue. In fact the one by the router and by one of the TV's are plugged into extension sockets and still no issue. 
I guess an xbox is more demanding though.

400ixl

Powerline adaptors are actually pretty good for the right purpose. If it is for web browsing and for streaming where a element of delay or jitter is not an issue (either just slower loading or negated by caching).

They can be less reliable where low latency a jitter could be an issue such as gaming.

OP when you said you ran the test and it started fine and then the latency went up and then packet loss, was that from a browser on the Xbox or your mobile? If Mobile, I assume that is on wifi directly from the router and not via the Powerline adaptor?

Arsenal2019

Ahhh okay! 

I have the new Xbox, the series X and I have played on both wireless and wired. However I am currently playing with wired with Ethernet cable 

Do you mean wired with an ethernet cable to the router, or wired with an ethernet cable to the "extender".  If the latter, how does the extender get its signal to extend it?

If it were me I'd get a very long ethernet cable to connect the xbox directly to the router and see if the problem persists. 

Hi

the router is in living room on ground floor and the Xbox is in the spare room on the floor above

I have a ‘ tenda av1000‘ power line adapter and there’s two in a box. One is plugged into the wall next to the router with an Ethernet cable running from the back of the router to the adapter. The other, is plugged into the wall upstairs and underneath ethernet cable running from there to the back of the Xbox

Dreadful things (powerline adapters in general) - twin and earth with noisy 240V mains running over it is an awful link layer.

Get a long ethernet cable and plug the xbox directly into the router and see if that sorts it out.  I think it will.

Ahhh you’re joking!? My friend has one and he said he has no issues. Is there another product you can recommend ? 

I can’t have a long Ethernet cable as I don’t have one long enough and it would look an eye sore 

Arsenal2019

400ixl said:

Powerline adaptors are actually pretty good for the right purpose. If it is for web browsing and for streaming where a element of delay or jitter is not an issue (either just slower loading or negated by caching).

They can be less reliable where low latency a jitter could be an issue such as gaming.

OP when you said you ran the test and it started fine and then the latency went up and then packet loss, was that from a browser on the Xbox or your mobile? If Mobile, I assume that is on wifi directly from the router and not via the Powerline adaptor?

Hi, would you say they’re good for online gaming? If not, could you recommend anything else I could try?

and the speed test I did was on my Xbox - you can run a speed test on there. My Xbox is the one connected via the power line .  Furthermore, for example on call of duty you can have the latency / packet loss appear on the gaming screen whilst gaming so I can also see it there

redped

Arsenal2019 said:

Ahhh okay! 

I have the new Xbox, the series X and I have played on both wireless and wired. However I am currently playing with wired with Ethernet cable 

Do you mean wired with an ethernet cable to the router, or wired with an ethernet cable to the "extender".  If the latter, how does the extender get its signal to extend it?

If it were me I'd get a very long ethernet cable to connect the xbox directly to the router and see if the problem persists. 

Hi

the router is in living room on ground floor and the Xbox is in the spare room on the floor above

I have a ‘ tenda av1000‘ power line adapter and there’s two in a box. One is plugged into the wall next to the router with an Ethernet cable running from the back of the router to the adapter. The other, is plugged into the wall upstairs and underneath ethernet cable running from there to the back of the Xbox

Dreadful things (powerline adapters in general) - twin and earth with noisy 240V mains running over it is an awful link layer.

Get a long ethernet cable and plug the xbox directly into the router and see if that sorts it out.  I think it will.

Ahhh you’re joking!? My friend has one and he said he has no issues. Is there another product you can recommend ? 

I can’t have a long Ethernet cable as I don’t have one long enough and it would look an eye sore 

Can you not move the box downstairs to beside the router and test it there temporarily?  If the problem is as easy to recreate as you say (i.e. stream some content and play on your xbox) then it shouldn't take long to see if it's still happens when connected directly to the router.

The main aim when problem solving is to rule out different pieces of equipment, so where possible you should always connect directly to the router, and if that's ok then the problem isn't with your provider, it's being caused by something in your house.

400ixl

I wouldn't recommend using powerline adapters where online gaming was concerned, especially for realtime games. Thats not to say they don't work, they will for many, but not always with all electrical systems.

You would be better off with a mesh system where the backhaul is Wifi6 between the AP's and then wire the xbox into one located near to it.

As above though, first of all do a couple of checks.
1) Look at the router logs and see what error messages you have there if any. It could be the router itself is having issues.
2) plug the xbox into the router directly if you can and test it that way, or at the very least get as close as you can and connect to the router over wifi and test it there. That will tell you if it is the Powerline causing the issue if its not the router itself.

Arsenal2019

redped said:

Arsenal2019 said:

Ahhh okay! 

I have the new Xbox, the series X and I have played on both wireless and wired. However I am currently playing with wired with Ethernet cable 

Do you mean wired with an ethernet cable to the router, or wired with an ethernet cable to the "extender".  If the latter, how does the extender get its signal to extend it?

If it were me I'd get a very long ethernet cable to connect the xbox directly to the router and see if the problem persists. 

Hi

the router is in living room on ground floor and the Xbox is in the spare room on the floor above

I have a ‘ tenda av1000‘ power line adapter and there’s two in a box. One is plugged into the wall next to the router with an Ethernet cable running from the back of the router to the adapter. The other, is plugged into the wall upstairs and underneath ethernet cable running from there to the back of the Xbox

Dreadful things (powerline adapters in general) - twin and earth with noisy 240V mains running over it is an awful link layer.

Get a long ethernet cable and plug the xbox directly into the router and see if that sorts it out.  I think it will.

Ahhh you’re joking!? My friend has one and he said he has no issues. Is there another product you can recommend ? 

I can’t have a long Ethernet cable as I don’t have one long enough and it would look an eye sore 

Can you not move the box downstairs to beside the router and test it there temporarily?  If the problem is as easy to recreate as you say (i.e. stream some content and play on your xbox) then it shouldn't take long to see if it's still happens when connected directly to the router.

The main aim when problem solving is to rule out different pieces of equipment, so where possible you should always connect directly to the router, and if that's ok then the problem isn't with your provider, it's being caused by something in your house.

I’ve tested playing Xbox with the power line upstairs and when my Mrs isn’t watching tv and it runs perfect. I’ve also moved the Xbox downstairs next to the router snd that works fine too. It’s purely when someone else is streaming. Which is a shocker really as my speeds that I’m getting are 150- which should be sufficient for doing both activities at the same time with only two people at home 

Arsenal2019

400ixl said:

I wouldn't recommend using powerline adapters where online gaming was concerned, especially for realtime games. Thats not to say they don't work, they will for many, but not always with all electrical systems.

You would be better off with a mesh system where the backhaul is Wifi6 between the AP's and then wire the xbox into one located near to it.

As above though, first of all do a couple of checks.
1) Look at the router logs and see what error messages you have there if any. It could be the router itself is having issues.
2) plug the xbox into the router directly if you can and test it that way, or at the very least get as close as you can and connect to the router over wifi and test it there. That will tell you if it is the Powerline causing the issue if its vnot the router itself.

Hi

I’ve had this router for quite some time, along with the fibre box (I’m with talk talk). Never had any issues with it until I moved into this house (two weeks ago)

the issues only when someone else is streaming on the downstairs TV at the same time I’m playing Xbox.

i arent sure how to look at router logs. All the lights on the router are blue and show what the should be doing to show they’re working.

its only when i do speed tests or look at latency i can see the physical drops 

are mesh systems relatively cheap? Ive never even heard of these before 

redped

Arsenal2019 said:

redped said:

Arsenal2019 said:

Can you not move the box downstairs to beside the router and test it there temporarily?  If the problem is as easy to recreate as you say (i.e. stream some content and play on your xbox) then it shouldn't take long to see if it's still happens when connected directly to the router.

The main aim when problem solving is to rule out different pieces of equipment, so where possible you should always connect directly to the router, and if that's ok then the problem isn't with your provider, it's being caused by something in your house.

I’ve tested playing Xbox with the power line upstairs and when my Mrs isn’t watching tv and it runs perfect. I’ve also moved the Xbox downstairs next to the router snd that works fine too. It’s purely when someone else is streaming. Which is a shocker really as my speeds that I’m getting are 150- which should be sufficient for doing both activities at the same time with only two people at home 

Maybe I'm not following you, but when you say the bit in bold above, did you actually try playing games on the xbox downstairs, while connected directly to the router via ethernet, at the same time as your wife is streaming?  If you did, then your problem isn't related to using the xbox via wifi or powerline adapters.  If you haven't actually tried this test, then you need to do so.