Tomato Energy (Electric Only Supplier) - Too Good To Be True ?

Chrysalis

masonic said:

I've noticed an improvement with MyWatts over this weekend. Over the course of last week, I noticed my IHD losing connection for ~10 minutes on a couple of occasions, which is most unusual. I wonder if some sort of remote reset has been performed on my comms hub, as after my IHD came back up the data in MyWatts had also caught up with previously missing data. Or maybe just a coincidence. Savings vs Octopus Tracker are now up to £37. Hopefully all will go well with the first bill at the end of the month.

Thought I would check after your update, for the first time I seem to have mid weekend updates, I have yesterday the full day, nothing for today.  Also some gaps have filled, my first 2 days are what they are, but the gaps I had after that date have now been filled.

Newbie_John

HillStreetBlues said:

As I'm too lazy to scroll through 60 odd pages and not even sure if it was thread, is/was TE reducing bills based on billing delay?

It was mentioned something like 15% for 3 months delay, 30% for 6 months and written off for 1 year+

So bill for September should be discounted 15%
- bill for June should be 30% cheaper.. 

But were people actually billed with discount yet? No idea - everything works perfectly fine on my side. 

Chrysalis

In regards to billing I was told my first bill may well be in March rather than February due to my join date and choice of billing date.  So if you dont get a bill first month this might be by design.

whatisit

I joined Sunday from Octopus.  IHD had 4 messages on both Sunday/Monday "welcome to Octopus".  Today (Tuesday) one message this morning "welcome from Tomato".  Only just now at 15:30 has mywatts received any data, and its complete except last 30 minutes.  Pleased to see my EV charging at 1am is all correct for interval and cost.  Good stuff!

Strangely Octopus no longer showing any gas consumption since Sunday.

wrf12345

I am still on Agile for everything and gas has not updated yet, nothing new, although Bright shows it a few hours after use...

tlcgrantham

whatisit said:

I joined Sunday from Octopus.  IHD had 4 messages on both Sunday/Monday "welcome to Octopus".  Today (Tuesday) one message this morning "welcome from Tomato".  Only just now at 15:30 has mywatts received any data, and its complete except last 30 minutes.  Pleased to see my EV charging at 1am is all correct for interval and cost.  Good stuff!

Strangely Octopus no longer showing any gas consumption since Sunday.

Sounds like the switch has gone through ok. Which Tomato tariff are you on?

whatisit

Lifestyle Fixed TP October 2024-V1-Tariff-ED1E

tlcgrantham

They have an EV version where you can get another hour at the 5p rate from midnight- 1:00am but you are charged 1p per kWh  extra on everything you use on the top rate. Also the evening 14p rate moves to 10:00pm  -midnight from 20:30pm- 22:30pm. 

bob2302

Is there another app, apart from Bright, that supports Lifestyle?

Generally Bright isn't as good as Hugo, but I could live with that. The big problem is that when I select a bar in a graph, the data is displayed in a tiny low contrast font (black on green), which I can't read reliably without magnification. 

lohr500

In Bright, the same data is shown in the table underneath the graph as appears in the hard to read green box.
A bit trickier to work out which line in the table relates to which bar in the graph, but not too difficult.