Tomato Energy (Electric Only Supplier) - Too Good To Be True ?

noitsnotme

masonic said:

noitsnotme said:

northernstar007 said:

masonic said:

BargainBear said:

wakeupalarm said:

Also on Elexon website.
https://www.elexon.co.uk/article/public-notification-of-tomato-energy-limiteds-lack-of-progress-against-its-efr-milestones/

Doesn't instill much confidence for accurate billing! Seems they're struggling in multiple areas.

The two would appear intricately linked. Looks to me like they are failing to get metering data from customers and this is preventing them settling with the wholesale market. All related to SMETS1 meters they cannot read?

octopus is reading my SMETS1 fine every 30mins, i'm just waiting for this co to go bust and everyone picks up the pieces in our SC again by these directors that should be in jail

The directors that will still be receiving a hefty directors salary even though the company is loss making.  It’s just a way for them to print money for themselves at the expense of everyone else.  They’ve done it before in the last failed company and will likely get away with it again.  It’s disgraceful it’s allowed to happen.

Which previous failed company were the directors of TE involved with? As far as I can see only one of the three was involved with a prior energy company (distributor) and that company was dissolved without going insolvent.

Two other companies mentioned previously in this thread here https://forums.moneysavingexpert.com/discussion/comment/80960167/#Comment_80960167

I haven’t read it all back but I believe at least one lost it’s licence.

QrizB

I don't claim any specific insight into Elexon's workings either, but they don't often sanction suppliers. Occasionally a supplier will pull itself together and be taken off the naughty step, but the history from 2022 is that more often than not they fail.

masonic

noitsnotme said:

masonic said:

noitsnotme said:

northernstar007 said:

masonic said:

BargainBear said:

wakeupalarm said:

Also on Elexon website.
https://www.elexon.co.uk/article/public-notification-of-tomato-energy-limiteds-lack-of-progress-against-its-efr-milestones/

Doesn't instill much confidence for accurate billing! Seems they're struggling in multiple areas.

The two would appear intricately linked. Looks to me like they are failing to get metering data from customers and this is preventing them settling with the wholesale market. All related to SMETS1 meters they cannot read?

octopus is reading my SMETS1 fine every 30mins, i'm just waiting for this co to go bust and everyone picks up the pieces in our SC again by these directors that should be in jail

The directors that will still be receiving a hefty directors salary even though the company is loss making.  It’s just a way for them to print money for themselves at the expense of everyone else.  They’ve done it before in the last failed company and will likely get away with it again.  It’s disgraceful it’s allowed to happen.

Which previous failed company were the directors of TE involved with? As far as I can see only one of the three was involved with a prior energy company (distributor) and that company was dissolved without going insolvent.

Two other companies mentioned previously in this thread here https://forums.moneysavingexpert.com/discussion/comment/80960167/#Comment_80960167

I haven’t read it all back but I believe at least one lost it’s licence.

All three are the same company. Marigold and Logicor are previous names. It was Logicor when the current directors took over and it did survive the previous regulatory action, which all seems related.

"Logicor Energy Ltd made full payment of its RO for 2021-22, including all applicable interest, thus ensuring compliance with its RO for 2021-2022.
Therefore, on 26 October 2022, the Authority made a decision not to make a FO."

https://www.ofgem.gov.uk/publications/logicor-energy-limited-final-order

noitsnotme

masonic said:

noitsnotme said:

masonic said:

noitsnotme said:

northernstar007 said:

masonic said:

BargainBear said:

wakeupalarm said:

Also on Elexon website.
https://www.elexon.co.uk/article/public-notification-of-tomato-energy-limiteds-lack-of-progress-against-its-efr-milestones/

Doesn't instill much confidence for accurate billing! Seems they're struggling in multiple areas.

The two would appear intricately linked. Looks to me like they are failing to get metering data from customers and this is preventing them settling with the wholesale market. All related to SMETS1 meters they cannot read?

octopus is reading my SMETS1 fine every 30mins, i'm just waiting for this co to go bust and everyone picks up the pieces in our SC again by these directors that should be in jail

The directors that will still be receiving a hefty directors salary even though the company is loss making.  It’s just a way for them to print money for themselves at the expense of everyone else.  They’ve done it before in the last failed company and will likely get away with it again.  It’s disgraceful it’s allowed to happen.

Which previous failed company were the directors of TE involved with? As far as I can see only one of the three was involved with a prior energy company (distributor) and that company was dissolved without going insolvent.

Two other companies mentioned previously in this thread here https://forums.moneysavingexpert.com/discussion/comment/80960167/#Comment_80960167

I haven’t read it all back but I believe at least one lost it’s licence.

All three are the same company. Marigold and Logicor are previous names. It was renamed to Logicor when the current directors took over and it did survive the previous regulatory action, which all seems related.

I see.  So the same people making a mess of it all over again with same company, albeit under different names.

masonic

noitsnotme said:

masonic said:

noitsnotme said:

masonic said:

noitsnotme said:

northernstar007 said:

masonic said:

BargainBear said:

wakeupalarm said:

Also on Elexon website.
https://www.elexon.co.uk/article/public-notification-of-tomato-energy-limiteds-lack-of-progress-against-its-efr-milestones/

Doesn't instill much confidence for accurate billing! Seems they're struggling in multiple areas.

The two would appear intricately linked. Looks to me like they are failing to get metering data from customers and this is preventing them settling with the wholesale market. All related to SMETS1 meters they cannot read?

octopus is reading my SMETS1 fine every 30mins, i'm just waiting for this co to go bust and everyone picks up the pieces in our SC again by these directors that should be in jail

The directors that will still be receiving a hefty directors salary even though the company is loss making.  It’s just a way for them to print money for themselves at the expense of everyone else.  They’ve done it before in the last failed company and will likely get away with it again.  It’s disgraceful it’s allowed to happen.

Which previous failed company were the directors of TE involved with? As far as I can see only one of the three was involved with a prior energy company (distributor) and that company was dissolved without going insolvent.

Two other companies mentioned previously in this thread here https://forums.moneysavingexpert.com/discussion/comment/80960167/#Comment_80960167

I haven’t read it all back but I believe at least one lost it’s licence.

All three are the same company. Marigold and Logicor are previous names. It was renamed to Logicor when the current directors took over and it did survive the previous regulatory action, which all seems related.

I see.  So the same people making a mess of it all over again with same company, albeit under different names.

No, they have been continuing to make the same mess of it since they took over Logicor in 2021, just with a rebrand when they got their consumer platform (MyWatts) online.

noitsnotme

masonic said:

noitsnotme said:

masonic said:

noitsnotme said:

masonic said:

noitsnotme said:

northernstar007 said:

masonic said:

BargainBear said:

wakeupalarm said:

Also on Elexon website.
https://www.elexon.co.uk/article/public-notification-of-tomato-energy-limiteds-lack-of-progress-against-its-efr-milestones/

Doesn't instill much confidence for accurate billing! Seems they're struggling in multiple areas.

The two would appear intricately linked. Looks to me like they are failing to get metering data from customers and this is preventing them settling with the wholesale market. All related to SMETS1 meters they cannot read?

octopus is reading my SMETS1 fine every 30mins, i'm just waiting for this co to go bust and everyone picks up the pieces in our SC again by these directors that should be in jail

The directors that will still be receiving a hefty directors salary even though the company is loss making.  It’s just a way for them to print money for themselves at the expense of everyone else.  They’ve done it before in the last failed company and will likely get away with it again.  It’s disgraceful it’s allowed to happen.

Which previous failed company were the directors of TE involved with? As far as I can see only one of the three was involved with a prior energy company (distributor) and that company was dissolved without going insolvent.

Two other companies mentioned previously in this thread here https://forums.moneysavingexpert.com/discussion/comment/80960167/#Comment_80960167

I haven’t read it all back but I believe at least one lost it’s licence.

All three are the same company. Marigold and Logicor are previous names. It was renamed to Logicor when the current directors took over and it did survive the previous regulatory action, which all seems related.

I see.  So the same people making a mess of it all over again with same company, albeit under different names.

No, they have been continuing to make the same mess of it since they took over Logicor in 2021, just with a rebrand when they got their consumer platform (MyWatts) online.

To-may-to, to-mah-to 😉👍

bagand96

masonic said:

bagand96 said:

Can anyone who really understands the Elexon Wholesale market and panel etc explain to an uneducated layman exactly what the current issue with Tomato Energy is and how serious the situation is for the future of Tomato?

I can't claim to "really understand" the market, but maybe my take on the situation may still be somewhat helpful. 

Thanks, that is helpful indeed.  I wonder if the previous 30 minute data offset also contributed, so perhaps compliance will improve now that issue is sorted.  But obviously the SMETS1 meter issues continue.

I hope they survive, competition in any industry is a good thing, and Tomato are at least providing that at the moment!

BargainBear

Agreed. I just wish in such a volatile sector, where failures and mistakes can have such a large impact to the consumers, more checks were done on those driving the ships, and that there was/is heavier more regular regulation and checks carried out.

It's almost as if the regulators know that the sector's a playground that attracts the cowboys, but doesn't really care really enough to tighten anything.

I'll stay out of this playground for now, but will keep a very close eye on things. As you say, competition, and good healthy competition at that in this sector is more than welcomed! Octopus seem to have monopolised the market presently, but with that usually comes complacency and laziness, partnered with arrogance and greed after things become stagnant, then there's a rocky road ahead; so we'll see!

geewcee

Never heard of these guys before, Tomato energy, but today noticed a new direct debit coming out of my account without my authorisation. Very strange how they have obtained my details, I am an Octopus customer and am still being supplied by them for both electric and gas. Hopefully I can get to the bottom of this when I ring Tomato up tomorrow!! Seems very shady, so thought I would post on here and let people be aware.

northernstar007

geewcee said:

Never heard of these guys before, Tomato energy, but today noticed a new direct debit coming out of my account without my authorisation. Very strange how they have obtained my details, I am an Octopus customer and am still being supplied by them for both electric and gas. Hopefully I can get to the bottom of this when I ring Tomato up tomorrow!! Seems very shady, so thought I would post on here and let people be aware.

if your not signed upto them yet then they have no right taking anything and the bank should refund the DD straightaway
i'd be in touch with your bank now if thats the case on there 24/7 number