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Tomato Energy (Electric Only Supplier) - Too Good To Be True ?

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  • masonic
    masonic Posts: 27,353 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Oh and they were to satisfy ofgem by 4pm today about the provisional order.
    I wonder how long it will be before there is an update.
    Ofgem now has until 10th July to either confirm or revoke the order. Obviously if the independent report was submitted on time and was glowing, they'd not want to impede TE from taking on new customers and would no doubt seek to revoke ASAP. Whereas, the longer the order remains in place, the less likely the outcome is to be positive. Ofgem also needs to reach a conclusion on whether or not to issue a fine for any breaches, should they be confirmed.
  • pfpf
    pfpf Posts: 5,118 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Doc_N said:
    Qyburn said:
    wrf12345 said:

    NB profits is in inverted commas because the two percent profit that the big companies declare bears no relationship to the actual profits they make.
    Are you alleging that their accounts are falsified, sort of Enron in reverse? If so, is that based on any actual evidence, or is it just your assumption?
    Perhaps more that exactly the same financial situation can be dealt with in a variety of different ways for accounting purposes, according to the wishes of the directors and the skill/audacity of the accountants. Resulting in a variety of apparently different sets of accounts, all displaying the same figures but in different ways. All the right figures, but not necessarily in the right order.
    get these guys on to it......


  • Chrysalis
    Chrysalis Posts: 4,724 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    GingerTim said:
    wrf12345 said:
    as I keep saying, the whole system is replete with electronic gremlins and not working properly for a minority of customers, probably going to need a third generation of smart meters that take payment directly and then can get rid of retail energy companies in favour of buying directly from National Grid, with circa forty percent saving on costs (and getting rid of s/c's will help simplify charging).
    Rather, we would be paying a much higher standing charge to fund the rollout of 3rd generation smart meters.

    A 3rd gen feels inevitable, its a question of when.
    My gas meter is probably going to get a full on swap and its barely been used for 3 years.  Thats just too inefficient and expensive to be rolling out meters with that kind of shelf life. (its completely dead, not a dumb mode scenario).  Dont know what the solution is, one would assume if common sense was used, these meters report battery life on telemetry, so it would be regulation reform to make a supplier pro active on replacing dead batteries before they run out, alongside a regulation change that when a meter battery is dead the consumer is not liable for any consumption, the only way to make suppliers take this stuff seriously is to make it cost them money.  If they not reporting battery life, then thats a massive oversight.  The next gen whenever that may be should probably have a socket that accepts mains power, it wont be practical for everyone, but would reduce the instances.
  • Telegraph_Sam
    Telegraph_Sam Posts: 2,553 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I had the same delayed action thoughts as Doc_N and pfpf ..

    Octopus Compare continues to put my 14-M March Loyalty Fix £5 ahead of (lower than) Agile on the ("year" = ) 7 month scan. I would like to draw Tomato into the comparison also but it seems that this is not possible. Has anyone found a way of making Tomato "comparable"?
    Telegraph Sam

    There are also unknown unknowns - the one's we don't know we don't know
  • niktheguru
    niktheguru Posts: 1,487 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I had the same delayed action thoughts as Doc_N and pfpf ..

    Octopus Compare continues to put my 14-M March Loyalty Fix £5 ahead of (lower than) Agile on the ("year" = ) 7 month scan. I would like to draw Tomato into the comparison also but it seems that this is not possible. Has anyone found a way of making Tomato "comparable"?
    you'll have to put your excel spreadsheet into overdrive Sam!
  • Telegraph_Sam
    Telegraph_Sam Posts: 2,553 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I had the same delayed action thoughts as Doc_N and pfpf ..

    Octopus Compare continues to put my 14-M March Loyalty Fix £5 ahead of (lower than) Agile on the ("year" = ) 7 month scan. I would like to draw Tomato into the comparison also but it seems that this is not possible. Has anyone found a way of making Tomato "comparable"?
    you'll have to put your excel spreadsheet into overdrive Sam!
    Spreadsheet awaits your input data (!)
    Telegraph Sam

    There are also unknown unknowns - the one's we don't know we don't know
  • Telegraph_Sam
    Telegraph_Sam Posts: 2,553 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Are my last few posts redundant if, as I now see, Tomato are "temporarily" not taking on new customers? Not exactly confidence inspiring?
    Telegraph Sam

    There are also unknown unknowns - the one's we don't know we don't know
  • HillStreetBlues
    HillStreetBlues Posts: 6,133 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    Are my last few posts redundant if, as I now see, Tomato are "temporarily" not taking on new customers? Not exactly confidence inspiring?
    It been about a couple of months,TE paused it, then a month ago Ofgem got involved made TE continue that pause.
    https://www.ofgem.gov.uk/energy-policy-and-regulation/companies/tomato-energy-limited
    Let's Be Careful Out There
  • Bendo
    Bendo Posts: 568 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    Chrysalis said:
    GingerTim said:
    wrf12345 said:
    as I keep saying, the whole system is replete with electronic gremlins and not working properly for a minority of customers, probably going to need a third generation of smart meters that take payment directly and then can get rid of retail energy companies in favour of buying directly from National Grid, with circa forty percent saving on costs (and getting rid of s/c's will help simplify charging).
    Rather, we would be paying a much higher standing charge to fund the rollout of 3rd generation smart meters.

    A 3rd gen feels inevitable, its a question of when.
    My gas meter is probably going to get a full on swap and its barely been used for 3 years.  Thats just too inefficient and expensive to be rolling out meters with that kind of shelf life. (its completely dead, not a dumb mode scenario).  Dont know what the solution is, one would assume if common sense was used, these meters report battery life on telemetry, so it would be regulation reform to make a supplier pro active on replacing dead batteries before they run out, alongside a regulation change that when a meter battery is dead the consumer is not liable for any consumption, the only way to make suppliers take this stuff seriously is to make it cost them money.  If they not reporting battery life, then thats a massive oversight.  The next gen whenever that may be should probably have a socket that accepts mains power, it wont be practical for everyone, but would reduce the instances.

    They do report battery life when getting low, however most suppliers don't do anything with that info.  Bit of a failing and something Ofgem should probably force suppliers to deal with proactively.

    My SMETS1 meter installed in 2018 is still happily chugging away without any issues, it probably saved me from a tomato nightmare.
  • Bendo
    Bendo Posts: 568 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    I had the same delayed action thoughts as Doc_N and pfpf ..

    Octopus Compare continues to put my 14-M March Loyalty Fix £5 ahead of (lower than) Agile on the ("year" = ) 7 month scan. I would like to draw Tomato into the comparison also but it seems that this is not possible. Has anyone found a way of making Tomato "comparable"?

    You can setup custom tariff in Octopus compare.

    Compare Agile over a long time period is pointless,  noone with any common sense would have stuck with it though Jan / Feb when prices with high.
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