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Virgin Money 10.38% regular monthly saver
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Submitted the online form on 1st August. Not chased it but received £26.66 to my external account a couple of minutes ago and the Virgin saver account has disappeared.2
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Mine has disappeared today (was still there 08.30) and interested credited to nominated accountjaypers said:Submitted the online form on 1st August. Not chased it but received £26.66 to my external account a couple of minutes ago and the Virgin saver account has disappeared.
I also submitted online form 1/8. Got cut off during Live Chat 7/8.Hope VM (Nationwide) learn from this shambles but somehow ….0 -
Account closed and final interest received - whether as a result of the online closure process, or the call made to VM last week is anyone's guess...
Total interest seems to be £165.820 -
it might have been because I quoted someone, I didn't say the name of the person I spoke to:RG2015 said:@ForumUser7 and @Nasqueron and @Ch1ll1Phlakes
I have received a request by PM to remove the name of the VM customer services person.
I have removed the name from my post but it remains on your posts. You may wish to remove the name from your posts.
ETA - I found it was one I quoted, deletedNasqueron said:They did mine this morning, kudos to the team, just need to remember to use the phone next time!
£26.66 with a smidge of trailing interest I guess, £3188.66 total back from the saver (I opened it on 3rd July)Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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Same date of submission, same amount today as well but to my M Plus Saver, no chasing either.jaypers said:Submitted the online form on 1st August. Not chased it but received £26.66 to my external account a couple of minutes ago and the Virgin saver account has disappeared.
Thanks to those who flagged the zero balance requirement early doors.
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Since they still haven't closed my account or sent the interest after filling in their online form on 1st August I went on live chat for a second time this evening to put a complaint in. This time they told me it's not possible to close the account via their form and I need to phone or visit a branch to do it. I told them the online agent told me different on Friday and I know for a fact that others used it, but they stuck to their story.1
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Wife's closed today after filling in the online form on the 1st...0
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My ex RS10% account finally closed(two attempts)and money moved to the current account £26.78..
Happy days.0 -
Am I the last person standing?
Submitted my form on the 1st August, account disappeared from Virgin yesterday but no extra interest received either into Virgin or my linked, nominated current account.
I think there should be a virtual trophy for whoever is last to receive their cash!1 -
Ditto! Submitted on the 1st and I noticed the account had disappeared this morning but no sign of the interest yet. I haven't called or chased at all.2
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