4.1 SURROUND SOUND SYSTEM FOR £3.52!!

Allexie

Thought it was too good to be true  >:(

*grump, grump, grump*

Khalid_Khan

???
i received an email from their customer services saying
"due to an unprecedented response we have now run out of stock of the 5.1 FREE speaker system.
However, we have today sent out an alternative system which retails at £99 and we are sorry for any inconvebience this may have caused."

sounds great, just keeping my fingers crossed.

chrishowe

I received the packet of pens, no copy invoice just an advice note which contained meaningless information. I also did not receive an online order acknowledgement
The lady that I spoke to earlier today made no mention of an alternative system being available. Here's hoping!

BowlingforsoupNI

Just got this email from Staples - looks like they've cottoned on...

********IF YOU HAVE ANY ENQUIRIES IN REFERENCE TO THIS E-MAIL PLEASE CONTACT
0800 14 14 14******************

THANKYOU FOR YOUR ORDER PLACED VIA THE WEB, UNFORTUNATELY DUE TO THE
RE-LOCATION OF OUR DISTRIBUTION CENTRE ALL ORDERS ARE DELAYED, HAVING LOOKED
INTO YOUR ORDER THE FREEGIFT IS CURRENTLY OUT OF STOCK, THEREFORE YOUR
ORDER HAS BEEN CANCELLED AND NOT PROCESSED. NO MONEY HAS BEEN TAKEN FROM
YOUR CARD. IF AT ALL POSSIBLE COULD YOU PLEASE RE-ORDER AT A LATER DATE OR
CONTACT OUR SALES TEAM ON 0800 14 14 14 TO PROCESS A NEW ORDER.

SORRY FOR ANY INCONVENIENCE THIS MAY CAUSE.

STAPLES DIRECT

*****************DO NOT RESPOND TO THIS E-MAIL THIS IS AN AUTOMATED
SERVICE***************************************

I got that as well

greatkingbowser

I still haven't received any pens or emails.

Way to go Staples.

Shawz

Just got this email from Staples - looks like they've cottoned on...

********IF YOU HAVE ANY ENQUIRIES IN REFERENCE TO THIS E-MAIL PLEASE CONTACT
0800 14 14 14******************

THANKYOU FOR YOUR ORDER PLACED VIA THE WEB, UNFORTUNATELY DUE TO THE
RE-LOCATION OF OUR DISTRIBUTION CENTRE ALL ORDERS ARE DELAYED, HAVING LOOKED
INTO YOUR ORDER THE FREEGIFT IS CURRENTLY OUT OF STOCK, THEREFORE YOUR
ORDER HAS BEEN CANCELLED AND NOT PROCESSED. NO MONEY HAS BEEN TAKEN FROM
YOUR CARD. IF AT ALL POSSIBLE COULD YOU PLEASE RE-ORDER AT A LATER DATE OR
CONTACT OUR SALES TEAM ON 0800 14 14 14 TO PROCESS A NEW ORDER.

SORRY FOR ANY INCONVENIENCE THIS MAY CAUSE.

STAPLES DIRECT

*****************DO NOT RESPOND TO THIS E-MAIL THIS IS AN AUTOMATED
SERVICE***************************************

I got this as well

PhilUK_3

I got my pens today.. but no gift!! they charged me for it to!

dualwolf_2

Wierd, I recieved an email stating that due to relocation they would be unable to send my order untill AFTER 04/10/04 ( it was already past this date when I placed my order!)
Unfortunatley my pc crashed & I backed up onto a new Hard drive and lost the email so I dont renember the EXACT details.

emerydown

Dualwolf i got the same ,
Please note that any orders received will not be processed until Monday the 04.10.04 . Please note that this is purely an order confirmation email. This email does not constitute an acceptance of your order. We will send you further emails once your order has been processed and sent from our warehouse. Delivery is currently 5 working days.
Lets hope!!

Den

when I placed my order on 12th Oct that is after 4/10 it gave me a warning that my order will be process in 4 working days.
After reading on this thread, lost my patience and phoned Staples CS. Was waiting for 35 min to get through. Once phone is answered, 'nice' lady told me that it should be next week, and no free gift. She said that they have waiting list for the gifts and I probably (she did not sound positive) will get it. When I asked her for the delivery refund, cos it's silly to pay for PP if you wait for 2 weeks. She could not do that, and offered to write a claim form. Also she could not cancel it. I aksed her to speak to the manager in order to sort this out, she took my details and promiced that manager will call shortly. I pointed that cannot wait for another 35 min, if I don't get call back.
Manager could not cancel order and remove my details, but when I agreed to keep my order (without free gift, it will be sent as soon they have it), she agreed to remove P+P charge.

I am sorry for long post, and hope this info will help you.l