4.1 SURROUND SOUND SYSTEM FOR £3.52!!

reddevil_5

Just received a 3.52 pen with no indication if or when I will receive the free gift, just a picking note. Arrived in a padded envelope so big that the postman couldn't get it through the door and had to wake me up.

Order info is on my PC at work so I can't do anything today but I'll post if I get anything new from Staples tommorow.

:-X

steeev

this was in the email i got after i created an account with them:

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If you should have any questions that cannot be answered by the 'Help' section on the site, please contact our online shop service team on 0800 692 9292

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im on the phone to them now - on hold... ::) will ask them whats going on, and report back here, if i ever get through

*update* been on hold for ages, so long that the classical music hold tape has run out hehe, think i will just send them an email, heres their email address if anyone else wants to contact them too.

customersupport@online.staples.co.uk

Allexie

any further developments.... ???

mistythyme

well I have just received from staples . . .





my pens

no sign of any kind of free gift -not even a delivery note

so will email them later

fava

I placed the order on Thursday last week (14 Oct) and have just received the following email back... (I'm copying an pasting, so spelling mistakes as contained in original email) - any thoughts ???

From: Clarke, Semeon (Semeon.Clarke@neat-ideas.com)
Subject: Web order

Thankyou for your recent order via the web, unfotunately due the move of
warehouse there are so items which are currently out of stock, including
freegifts, if possible could you there re-order your items at a later date
Sorry for any inconvenience this may cause.
Staples Direct

steeev

I placed the order on Thursday last week (14 Oct) and have just received the following email back... (I'm copying an pasting, so spelling mistakes as contained in original email) - any thoughts ???

From: Clarke, Semeon (Semeon.Clarke@neat-ideas.com)
Subject: Web order

Thankyou for your recent order via the web, unfotunately due the move of
warehouse there are so items which are currently out of stock, including
freegifts, if possible could you there re-order your items at a later date
Sorry for any inconvenience this may cause.
Staples Direct

it sounds like a cop-out on their part to me...
im pretty sure when you re-order the items at a later date, the free sound system offer will be nowhere to be seen...

i still havent received a reply from them regarding the email i sent, asking them whats going on, but i guess i will probably get the same B.S

OLI1879_2

Has anyone actually yet recieved this mysterious free gift?

JayneH_3

Sadly no, I was going to ask the same thing

sam2142

So what next ???

greytroot

This is a big company that are not going to honour their offers. Blackmail sounds like a good way ahead - inform them that you will never use them again and will actively inform as many people as possible about their "shady" dealings.