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TSB Switch Bonus £190 - 01/08/24

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  • Is this still working? I cant click the link for some reason
  • DJDools said:
    Code received today. Input correctly following all instructions but says:

    "Sorry, that didn't work
    The password or activation code you entered is incorrect.
    After 5 attempts we'll block your access to digital banking to
    keep your account safe. You have 2 attempt(s) left."

    Odd, as they are the correct login details and the code is as it is on the letter they sent.
    I had that, convinced that it was their error on my last attempt tried a different password  and got in. Are you completely certain password is correct?
    Yup, took a screenshot of it (which I usually delete until I've managed to log in once, if that makes sense).
  • VXman
    VXman Posts: 649 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    I too have had issues with log in and setting up the app. I was sent a new user name and activation code but it got confused because i already have a log in from a previous account. I did set up a new log in and accessed the account only to get it all wrong the next time i logged in.

    I then managed to log in under my old account details and that worked ok. also accessed the app under my old account. Now ignoring the new log in stuff and continuing with the old.
  • VXman
    VXman Posts: 649 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    How long between switch completion and recieving the £100?
  • twadds123
    twadds123 Posts: 96 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    VXman said:
    How long between switch completion and recieving the £100?

    from the terms

    - To qualify for the £100 switcher bonus:
    • Apply for a new TSB Spend & Save or Spend & Save Plus account and start a full switch between 1 August 2024 and before the offer is withdrawn.
    • The switch must be initiated before the offer is withdrawn and complete within 21 days of you requesting it.

    And by 27 September 2024, you need to:

    • Log into the TSB Mobile Banking App at least once
    • Make a minimum of 5 payments (of any value) using the debit card on your new account
    • Once you've done all of this, we'll pay your £100 bonus between 15 and 25 October 2024.

    so you need to use the app and do at least 5 card payments by the 27th sep, then the £100 would be deposited between 15th and 25th October.

    It's not just a switch and get money as soon as switch completes.

  • gesdt50
    gesdt50 Posts: 126 Forumite
    Eighth Anniversary 10 Posts Name Dropper
    Hello there, Tsb says on one page your registered which is true as I've been with them a few years; as I'm trying to login it says you need to register then dosn't accept the login details which have been tried at least 6 times and checked thoroughly, on the next page it says you need to register tried on both laptop and phone; does anyone know if they've got any email address or contact form? Thanks for any help



  • gesdt50 said:
    Hello there, Tsb says on one page your registered which is true as I've been with them a few years; as I'm trying to login it says you need to register then dosn't accept the login details which have been tried at least 6 times and checked thoroughly, on the next page it says you need to register tried on both laptop and phone; does anyone know if they've got any email address or contact form? Thanks for any help



    I ended up having to call them. They were very helpful and got me set up so I could sign in to the website etc. 
  • VXman
    VXman Posts: 649 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    twadds123 said:
    VXman said:
    How long between switch completion and recieving the £100?

    from the terms

    - To qualify for the £100 switcher bonus:
    • Apply for a new TSB Spend & Save or Spend & Save Plus account and start a full switch between 1 August 2024 and before the offer is withdrawn.
    • The switch must be initiated before the offer is withdrawn and complete within 21 days of you requesting it.

    And by 27 September 2024, you need to:

    • Log into the TSB Mobile Banking App at least once
    • Make a minimum of 5 payments (of any value) using the debit card on your new account
    • Once you've done all of this, we'll pay your £100 bonus between 15 and 25 October 2024.

    so you need to use the app and do at least 5 card payments by the 27th sep, then the £100 would be deposited between 15th and 25th October.

    It's not just a switch and get money as soon as switch completes.

    Thanks for this -too many switches lately, I'm forgetting the details.  
    .
    So that's 5 card payments by 27th September but in addition 20 before 31st August to get my £15 spend and save payment this month?
  • drphila
    drphila Posts: 339 Forumite
    Part of the Furniture 100 Posts Name Dropper
    VXman said:
    twadds123 said:
    VXman said:
    How long between switch completion and recieving the £100?

    from the terms

    - To qualify for the £100 switcher bonus:
    • Apply for a new TSB Spend & Save or Spend & Save Plus account and start a full switch between 1 August 2024 and before the offer is withdrawn.
    • The switch must be initiated before the offer is withdrawn and complete within 21 days of you requesting it.

    And by 27 September 2024, you need to:

    • Log into the TSB Mobile Banking App at least once
    • Make a minimum of 5 payments (of any value) using the debit card on your new account
    • Once you've done all of this, we'll pay your £100 bonus between 15 and 25 October 2024.

    so you need to use the app and do at least 5 card payments by the 27th sep, then the £100 would be deposited between 15th and 25th October.

    It's not just a switch and get money as soon as switch completes.

    Thanks for this -too many switches lately, I'm forgetting the details.  
    .
    So that's 5 card payments by 27th September but in addition 20 before 31st August to get my £15 spend and save payment this month?

    As was posted earlier, I think the 20 includes the 5 (ie not additional too) but the 20 must be done in the month of opening, as you say.

    20 would be difficult for me taking into account card and code delivery times so I'm delaying opening till 1st Sept (at the risk of course that it may be withdrawn by then)
  • VXman
    VXman Posts: 649 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    When does the £15 get paid for 20 transactions in August?
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