The New Top Easy Access Savings Discussion Area

AlwaysLearnin

boomish said:

Has anyone else been having problems with Zopa? I keep getting failed validation checks when applying, but trying to chat to a helpful support person is like hitting a brick wall. First agent told me to uninstall & reinstall, despite me asking them to check my details match, I’m now currently 2 hours into the chat still waiting for someone to help me sort it, they don’t seem to understand anything. It takes several minutes to get each reply. 

I had similar issues earlier - restarting the application when part way through for no apparent reason, requesting validation / ID check multiple times, etc.  I gave up in the end, as I wasn't convinced I wanted to hold my money with them after that sort of start, so can't offer you any potential solution I'm afraid, but just thought I'd let you know that you're not alone...

SH88SH88

Are external transfers from Cahoot instant/almost instant if done on a Saturday or Sunday, please ?

janusd

SH88SH88 said:

Are external transfers from Cahoot instant/almost instant if done on a Saturday or Sunday, please ?

yes - they're instant at any time.

Expotter

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

mon3ysav3r

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

I have never had that, and I open new Cahoot accounts regularly. I have around 15 Cahoot accounts currently. I also have many Santander accounts.

janusd

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

i'm with @mon3ysav3r on this - never been asked in 25 years with Cahoot for additional info when opening accounts... any chance you used a different email or slightly different entered address when applying?

Expotter

mon3ysav3r said:

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

I have never had that, and I open new Cahoot accounts regularly. I have around 15 Cahoot accounts currently. I also have many Santander accounts.

janusd said:

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

i'm with @mon3ysav3r on this - never been asked in 25 years with Cahoot for additional info when opening accounts... any chance you used a different email or slightly different entered address when applying?

Thanks for your replies. I've no idea why they're asking, everything is identical. I might have to give them a call and ask, but it's getting quite tiresome having to do this every time I want to open another account with them.

ChewyyBacca

mon3ysav3r said:

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

I have never had that, and I open new Cahoot accounts regularly. I have around 15 Cahoot accounts currently. I also have many Santander accounts.

mon3ysav3r All at 4.89%?

mon3ysav3r

ChewyyBacca said:

mon3ysav3r said:

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

I have never had that, and I open new Cahoot accounts regularly. I have around 15 Cahoot accounts currently. I also have many Santander accounts.

mon3ysav3r All at 4.89%?

No, not ALL at 4.89%, that would be greedy! 

Bridlington1

@soulsaver

Shawbrook Bank Bonus EA - Iss2 4.31% (inc. 2.31%fixed 6 mths bonus) NLA
Replaced by Shawbrook Bank Bonus EA - Iss 3 4.34% (inc. 2.34% fixed 12 mths bonus)

Chip Instant Access Unlimited w/ds (Trckr) nudges up from 4.32% to 4.35%