The New Top Easy Access Savings Discussion Area

janusd

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

i'm with @mon3ysav3r on this - never been asked in 25 years with Cahoot for additional info when opening accounts... any chance you used a different email or slightly different entered address when applying?

Expotter

mon3ysav3r said:

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

I have never had that, and I open new Cahoot accounts regularly. I have around 15 Cahoot accounts currently. I also have many Santander accounts.

janusd said:

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

i'm with @mon3ysav3r on this - never been asked in 25 years with Cahoot for additional info when opening accounts... any chance you used a different email or slightly different entered address when applying?

Thanks for your replies. I've no idea why they're asking, everything is identical. I might have to give them a call and ask, but it's getting quite tiresome having to do this every time I want to open another account with them.

ChewyyBacca

mon3ysav3r said:

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

I have never had that, and I open new Cahoot accounts regularly. I have around 15 Cahoot accounts currently. I also have many Santander accounts.

mon3ysav3r All at 4.89%?

mon3ysav3r

ChewyyBacca said:

mon3ysav3r said:

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

I have never had that, and I open new Cahoot accounts regularly. I have around 15 Cahoot accounts currently. I also have many Santander accounts.

mon3ysav3r All at 4.89%?

No, not ALL at 4.89%, that would be greedy! 

Bridlington1

@soulsaver

Shawbrook Bank Bonus EA - Iss2 4.31% (inc. 2.31%fixed 6 mths bonus) NLA
Replaced by Shawbrook Bank Bonus EA - Iss 3 4.34% (inc. 2.34% fixed 12 mths bonus)

Chip Instant Access Unlimited w/ds (Trckr) nudges up from 4.32% to 4.35% 

mebu60

Bridlington1 said:

@soulsaver

Shawbrook Bank Bonus EA - Iss2 4.31% (inc. 2.31%fixed 6 mths bonus) NLA
Replaced by Shawbrook Bank Bonus EA - Iss 3 4.34% (inc. 2.34% fixed 12 mths bonus)

For new customers only. 

Meanwhile my £1 with Shawbrook sits at 3.3% (EA Issue 36).  

10_66

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

You’re not alone.  It happens to me every time too.  Cahoot (and then escalated to Santander - with whom I also have accounts) can’t explain  why this happens, all details are exactly the same each time and all are the same as held with credit check agencies.  I never have the issue with Santander accounts.  It is a faff.

Beddie

Expotter said:

Is it standard practice for Cahoot to ask for proof of ID and address every time you open a new account, even for existing customers? I have two accounts already and also a Santander current account and they're once again asking me to upload documents. 

I got asked for ID on the confirmation email, but when I called them they said it wasn't needed!

Alicon88

Hi All,
gonna ask something probably stupid.
I got a chip account (opened only in June with a boosted rate that at time was 4.56% but now sadly it's only 4.06%)

If I completely close the account and then reopen a new one will I be considered a new client or this doesn't do really work (my question is about chip but also to the others major banks really)

Thank you for your help!

friolento

Alicon88 said:

Hi All,
gonna ask something probably stupid.
I got a chip account (opened only in June with a boosted rate that at time was 4.56% but now sadly it's only 4.06%)

If I completely close the account and then reopen a new one will I be considered a new client or this doesn't do really work (my question is about chip but also to the others major banks really)

Thank you for your help!

In my experience, Chip remember if they have given you a bonus rate, and you won't get a second one.

However, why not ditch Chip altogether and go with the Zopa 4.75% one? If you are new to Zopa, you might also qualify for some extra cash, on top of the good savings rate.