The New Top Easy Access Savings Discussion Area

refluxer

There are some banks who don't let you withdraw straight away, although you'd expect that to be mentioned in the Gatehouse EA T&Cs if that was the case for that account.

allegro120

Rheumatoid said:

moi said:

Rheumatoid said:

Just opened a Gatehouse account.  Sent £5 test payment and downloaded app. Can see no way to withdraw using app. Is it possible? 

Also see no way to withdraw using browser! 

"Transfer" on the app is withdraw to one's nominated account. 

Thanks but there is no transfer option in my app. Only 'pay in'

Deposits made after 1pm will show by close of business the following day. Is your £5 showing on the account? If it's not showing then it might be the reason for absence of transfer button.

Rheumatoid

allegro120 said:

Rheumatoid said:

moi said:

Rheumatoid said:

Just opened a Gatehouse account.  Sent £5 test payment and downloaded app. Can see no way to withdraw using app. Is it possible? 

Also see no way to withdraw using browser! 

"Transfer" on the app is withdraw to one's nominated account. 

Thanks but there is no transfer option in my app. Only 'pay in'

Deposits made after 1pm will show by close of business the following day. Is your £5 showing on the account? If it's not showing then it might be the reason for absence of transfer button.

Yes. Showing as available 

Rheumatoid

refluxer said:

There are some banks who don't let you withdraw straight away, although you'd expect that to be mentioned in the Gatehouse EA T&Cs if that was the case for that account.

Yes and I see nothing in T&C's. Have written to them. 

Middle_of_the_Road

Rheumatoid said:

Just opened a Gatehouse account.  Sent £5 test payment and downloaded app. Can see no way to withdraw using app. Is it possible? 

Also see no way to withdraw using browser! 

Not going to open this account yet. I don't want to chance them paying the proceeds from my regular saver onto this, instead of the 5% easy access account some people have recently been given.

S_uk

Rheumatoid said:

Just opened a Gatehouse account.  Sent £5 test payment and downloaded app. Can see no way to withdraw using app. Is it possible? 

Also see no way to withdraw using browser! 

Did it say anything about a code being sent in the post for account validation before a withdrawal can be made? I know I've had these in the past when opening some savings accounts but I can't remember now if my Gatehouse account was one of them.

janusd

Rheumatoid said:

Just opened a Gatehouse account.  Sent £5 test payment and downloaded app. Can see no way to withdraw using app. Is it possible? 

Also see no way to withdraw using browser! 

checking my emails, when I opened my first Gatehouse account two years ago, they must have sent a welcome letter in the post... it contained a code to enter to authenticate my nominated bank account on the website... possibly you still need to authenticate your nominated account before the withdraw option is available.

I should add that back in the day, it was a week between opening online and receiving the letter in the post.

Rheumatoid

janusdesign said:

Rheumatoid said:

Just opened a Gatehouse account.  Sent £5 test payment and downloaded app. Can see no way to withdraw using app. Is it possible? 

Also see no way to withdraw using browser! 

checking my emails, when I opened my first Gatehouse account two years ago, they must have sent a welcome letter in the post... it contained a code to enter to authenticate my nominated bank account on the website... possibly you still need to authenticate your nominated account before the withdraw option is available.

Might be the case but no mention of it in comms
CoP for nominated account was also undertaken during application.

dingling68

Middle_of_the_Road said:

Not going to open this account yet. I don't want to chance them paying the proceeds from my regular saver onto this, instead of the 5% easy access account some people have recently been given.

Gatehouse

I had another easy account open when my regular saver matured on Sunday and the balance was not transferred out. Gatehouse changed the reference number for the account that the Regular Saver money was held in so it automatically became the 5% account

oops sorry @Middle_of_the_Road I appear to have deleted your post I was trying to quote!

janusd

Middle_of_the_Road said:

Rheumatoid said:

Just opened a Gatehouse account.  Sent £5 test payment and downloaded app. Can see no way to withdraw using app. Is it possible? 

Also see no way to withdraw using browser! 

Not going to open this account yet. I don't want to chance them paying the proceeds from my regular saver onto this, instead of the 5% easy access account some people have recently been given.

I already had their EA account, but when the RS matured, the balance was transferred to the 5% EA account by Gatehouse.