The New Top Easy Access Savings Discussion Area

exel1966

The current Gatehouse offering ;-+

We want to notify you that we are increasing the expected profit rate on your Gatehouse Bank Easy Access Account account effective 11th December 2024 as follows:

Current rate	New higher rate
4.60%	4.75%

Dale_UK

exel1966 said:

The current Gatehouse offering ;-+

We want to notify you that we are increasing the expected profit rate on your Gatehouse Bank Easy Access Account account effective 11th December 2024 as follows:

Current rate	New higher rate
4.60%	4.75%

this allows joint accounts too

PG2005

Monument Internet Correction Email

Yesterday, we emailed you about your variable savings account(s) interest rate going down. In those emails, we incorrectly stated that the interest rate changes would take effect from 10 December 2024.

The correct date for the interest rate changes should have been stated as 24 December 2024. However, given this error, we will delay the rate changes so that they do not take effect until 27 December 2024. You will continue to benefit from your existing rates until then.

We deeply regret this mistake and understand how important clear and accurate communication is to you. Please accept our sincere apologies for any confusion this may have caused.

If you have a notice account with us, you now have until 13 January 2025 to move some or all of your funds to another Monument account or your Linked Account, without needing to provide the relevant notice for your account. To do so, please contact us via the Monument App or call our Client Service Team.

All other information in the emails, including the interest rates stated, was correct.

cricidmuslibale

PG2005 said:

Monument Internet Correction Email

Yesterday, we emailed you about your variable savings account(s) interest rate going down. In those emails, we incorrectly stated that the interest rate changes would take effect from 10 December 2024.

The correct date for the interest rate changes should have been stated as 24 December 2024. However, given this error, we will delay the rate changes so that they do not take effect until 27 December 2024. You will continue to benefit from your existing rates until then.

We deeply regret this mistake and understand how important clear and accurate communication is to you. Please accept our sincere apologies for any confusion this may have caused.

If you have a notice account with us, you now have until 13 January 2025 to move some or all of your funds to another Monument account or your Linked Account, without needing to provide the relevant notice for your account. To do so, please contact us via the Monument App or call our Client Service Team.

All other information in the emails, including the interest rates stated, was correct.

A very good way to sincerely apologise and to give your savers a small Christmas bonus (savings boost) at the same time. Well done Monument, eventually!

boomish

Just got an updated email from Monument, looks like it was an error.- "Yesterday, we emailed you about your variable savings account(s) interest rate going down. In those emails, we incorrectly stated that the interest rate changes would take effect from 10 December 2024.

The correct date for the interest rate changes should have been stated as 24 December 2024. However, given this error, we will delay the rate changes so that they do not take effect until 27 December 2024. You will continue to benefit from your existing rates until then."

mebu60

exel1966 said:

The current Gatehouse offering ;-+

We want to notify you that we are increasing the expected profit rate on your Gatehouse Bank Easy Access Account account effective 11th December 2024 as follows:

Current rate	New higher rate
4.60%	4.75%

Certainly wasn't expecting that when I opened the email!! 

Rheumatoid

Just opened a Gatehouse account.  Sent £5 test payment and downloaded app. Can see no way to withdraw using app. Is it possible? 

Also see no way to withdraw using browser! 

moi

Rheumatoid said:

Just opened a Gatehouse account.  Sent £5 test payment and downloaded app. Can see no way to withdraw using app. Is it possible? 

Also see no way to withdraw using browser! 

"Transfer" on the app is withdraw to one's nominated account. 

On the website, it's "Account Options" drop down > "Move Money" 

(image removed by Forum Team)

Rheumatoid

moi said:

Rheumatoid said:

Just opened a Gatehouse account.  Sent £5 test payment and downloaded app. Can see no way to withdraw using app. Is it possible? 

Also see no way to withdraw using browser! 

"Transfer" on the app is withdraw to one's nominated account. 

Thanks but there is no transfer option in my app. Only 'pay in'

Rheumatoid

moi said:

Rheumatoid said:

Just opened a Gatehouse account.  Sent £5 test payment and downloaded app. Can see no way to withdraw using app. Is it possible? 

Also see no way to withdraw using browser! 

"Transfer" on the app is withdraw to one's nominated account. 

On the website, it's "Account Options" drop down > "Move Money"

I don't have that option either.  I will give it 24hrs to see if the options appear