NatWest/RBS My Rewards Update

jameseonline

Guessing it's for RBS too but got this from NatWest today:

surreysaver

Might want to put RBS / NatWest in the thread title

jameseonline

surreysaver said:

Might want to put RBS / NatWest in the thread title

I've now done this👍 ✅

(Just not in the same order as you 😜🤣)

It's interesting that it seems more app based: (although you can alternatively access through online banking)
Push notifications for things 

Pay into NatWest/RBS savings accounts.

Not having to deal with logging in to my rewards has been a thing for a while for me as I already use the app it's just the app currently opens up the site to view detailed account info such as balances, cashback offers etc.

So to sum up they want rid of the separate website to keep it more in their eco system (app/online banking), and there's a couple of additions but it's mainly the same.

Gandalf644

As it currently stands according to the website, unlike with Roundups, you cannot pay Rewards into the Digital Regular Saver account (paying 6%) if you have already paid in the monthly maximum.

A shame really as I had hoped they would treat Rewards like Roundups to allow you to exceed the monthly £150 maximum.

PRAISETHESUN

I've had login issues with my RBS rewards profile for years, so I already have to access them through the app. The ability to deposit rewards directly into savings accounts is nice - but kinda naff if you can't use this to exceed the monthly deposit limit on their digital regular savers

SamDude

Gandalf644 said:

As it currently stands according to the website, unlike with Roundups, you cannot pay Rewards into the Digital Regular Saver account (paying 6%) if you have already paid in the monthly maximum.

A shame really as I had hoped they would treat Rewards like Roundups to allow you to exceed the monthly £150 maximum.

I didn't notice this - I've paid £150 at the start of May and transferred £10 from my Natwest Rewards into my Digital Regular Saver.
Should I expect the £10 'overpayment' to be reversed? (and to where?)

friolento

Gandalf644 said:

As it currently stands according to the website, unlike with Roundups, you cannot pay Rewards into the Digital Regular Saver account (paying 6%) if you have already paid in the monthly maximum.

A shame really as I had hoped they would treat Rewards like Roundups to allow you to exceed the monthly £150 maximum.

At which stage does the deposit into the Digital Saver fail?

flaneurs_lobster

friolento said:

Gandalf644 said:

As it currently stands according to the website, unlike with Roundups, you cannot pay Rewards into the Digital Regular Saver account (paying 6%) if you have already paid in the monthly maximum.

A shame really as I had hoped they would treat Rewards like Roundups to allow you to exceed the monthly £150 maximum.

At which stage does the deposit into the Digital Saver fail?

Indeed, my £5 Reward over and above my monthly max has been sitting there for 2 weeks now. 

Dandytf

I could try this t/fer to reg savings acc.
Finally stop random spending of Rewards.
Investments had also made swap to App Access which I missed that update until I called them.

Dandytf

This may need a call or web chat as the rewards exchange does use Term of 'Current' Acc.
Yet as other mser's have found, the drop down list includes reg savings account.

sausage_time

PRAISETHESUN said:

I've had login issues with my RBS rewards profile for years, so I already have to access them through the app. The ability to deposit rewards directly into savings accounts is nice - but kinda naff if you can't use this to exceed the monthly deposit limit on their digital regular savers

I confirmed with a "post Cora" human chat that you can't exceed the £150 deposit limit.   Shame.