Very pushy replacement energy meter calls

Chrysalis

Scot_39 said:

Chrysalis said:

If I was an energy company and I got a customer who was resisting a routine swap, I would be doubling down on it, as in my opinion it makes it more likely they have a tampered meter.

Meter tampering - or at least those caught for doing so is still fairly rare.

Counted in 1000s e.g.

https://www.ofgem.gov.uk/publications/energy-regulator-steps-action-against-festive-fraud

I like my smart meter / IHD - but suspect millions are reluctant to go smart. 

Some who have wish they hadn't as problems when they occur are handled badly by suppliers.

When they are selling tariffs that can only be billed accurately when the meters operate reliably - like EV and TOU tariffs based on multiregister or 1/2 hourly data - they need to be far more responsive at fixing problems.

Days / weeks not weeks / months.

Thankfully you added "those caught".  I expect we dont know true numbers as the resources are not there to police it.

Netexporter

On the balance of probabilities an old meter, outside its certified life, is more likely to be inaccurate than a new smart meter.

Chris_b2z

Netexporter said:

On the balance of probabilities an old meter, outside its certified life, is more likely to be inaccurate than a new smart meter.

Are there (or have there been) code defects identified on any of the smart meter models installed in UK?

Unknown

This content has been removed.

Zandoni

Netexporter said:

On the balance of probabilities an old meter, outside its certified life, is more likely to be inaccurate than a new smart meter.

A mechanical diaphragm gas meter will remain accurate far beyond it's certified life, this can't be said for a smart meter.

timjim

What proof do you have that this is true?

Zandoni

timjim said:

What proof do you have that this is true?

Are you asking me?

BarelySentientAI

timjim said:

What proof do you have that this is true?

Out of everyone here, Zandoni's history suggests they're likely to be correct.

prowla

Chrysalis said:

Scot_39 said:

Chrysalis said:

If I was an energy company and I got a customer who was resisting a routine swap, I would be doubling down on it, as in my opinion it makes it more likely they have a tampered meter.

Meter tampering - or at least those caught for doing so is still fairly rare.

Counted in 1000s e.g.

https://www.ofgem.gov.uk/publications/energy-regulator-steps-action-against-festive-fraud

I like my smart meter / IHD - but suspect millions are reluctant to go smart. 

Some who have wish they hadn't as problems when they occur are handled badly by suppliers.

When they are selling tariffs that can only be billed accurately when the meters operate reliably - like EV and TOU tariffs based on multiregister or 1/2 hourly data - they need to be far more responsive at fixing problems.

Days / weeks not weeks / months.

Thankfully you added "those caught".  I expect we dont know true numbers as the resources are not there to police it.

Nonetheless, I would think that the numbers are small - I've only ever known of it happening once.

Certainly that alone is not worth the cost of creating a sub-industry to replace every meter across the country.

powerful_Rogue said:

prowla said:

powerful_Rogue said:

I would just double the standing charge and electric/gas rate for those that refuse a smart meter with no genuine reason.

I'm sure something like this will happen in the future, sadly it probably won't be as extreme as i'd like it to be.

Why on earth would you want to do that and what would you define as a "genuine reason"?

Plus, what would the "extreme" you'd like it to be - hanging?

Can't be fitted due to no fault of the occupier (EG: Spacing, no signal etc)

Extreme is what I said - Double standing charge and double unit rate for electric/gas.

As to why? Because the tin foil hat brigade irritate me!

So, the "genuine reason" is that the "tin foil hat" brigade annoy you...

BarelySentientAI

prowla said:

Chrysalis said:

Scot_39 said:

Chrysalis said:

If I was an energy company and I got a customer who was resisting a routine swap, I would be doubling down on it, as in my opinion it makes it more likely they have a tampered meter.

Meter tampering - or at least those caught for doing so is still fairly rare.

Counted in 1000s e.g.

https://www.ofgem.gov.uk/publications/energy-regulator-steps-action-against-festive-fraud

I like my smart meter / IHD - but suspect millions are reluctant to go smart. 

Some who have wish they hadn't as problems when they occur are handled badly by suppliers.

When they are selling tariffs that can only be billed accurately when the meters operate reliably - like EV and TOU tariffs based on multiregister or 1/2 hourly data - they need to be far more responsive at fixing problems.

Days / weeks not weeks / months.

Thankfully you added "those caught".  I expect we dont know true numbers as the resources are not there to police it.

Nonetheless, I would think that the numbers are small - I've only ever known of it happening once.

Certainly that alone is not worth the cost of creating a sub-industry to replace every meter across the country.

My colleagues and I come across meter tampering weekly.