PCN - euro car parks

Umkomaas

quirky1 said:

Umkomaas said:

You stated earlier in the thread that Plan A was underway.  Where are you with that?  Who have you complained to in that context?

The retail park owner by email, a generic cannot do anything type response, if theres anything else on that front do let me know.

I see from the photo of the ECP sign you posted that Savills are the Managing Agent of the site, and it is they who are likely to have contracted ECP, not the retail park owners.  Savills have previously been very helpful in having PCNs overturned on the sites they manage. 

Explain to them that as a (regular?) customer of the retail park that you will no longer shop there, nor will your family or friends, none of whom now want to risk a £100 penalty by shopping there in future. If you have receipts (or bank/cc statement) to confirm your patronage that day (or similar proofs of previous patronage) send copies with your complaint. See how that goes. 

Coupon-mad

Yes, Savills cancel PCNs all the time so it's surprising Plan A hasn't worked so far.

quirky1

Umkomaas said:

quirky1 said:

Umkomaas said:

You stated earlier in the thread that Plan A was underway.  Where are you with that?  Who have you complained to in that context?

The retail park owner by email, a generic cannot do anything type response, if theres anything else on that front do let me know.

I see from the photo of the ECP sign you posted that Savills are the Managing Agent of the site, and it is they who are likely to have contracted ECP, not the retail park owners.  Savills have previously been very helpful in having PCNs overturned on the sites they manage. 

Explain to them that as a (regular?) customer of the retail park that you will no longer shop there, nor will your family or friends, none of whom now want to risk a £100 penalty by shopping there in future. If you have receipts (or bank/cc statement) to confirm your patronage that day (or similar proofs of previous patronage) send copies with your complaint. See how that goes. 

Hello

I have done just that and worded it pretty much as you have said. In order to maximise the possibility of rescindment of the PCN the response is below, whats the best route here?

Please can you advise what has happened on site?

Was there a reason for the overstay?

thanks

Le_Kirk

I would respond telling them the reason for the overstay (assuming you agree it was) was that you were spending your money in their retail outlets but this will be the last time if they do not have this one cancelled and prevent their contractors from penalising genuine customers.

quirky1

Le_Kirk said:

I would respond telling them the reason for the overstay (assuming you agree it was) was that you were spending your money in their retail outlets but this will be the last time if they do not have this one cancelled and prevent their contractors from penalising genuine customers.

I am told that people abuse the car park and they have placed parking restrictions which are clearly visible on site.

I paid for any shopping by cash and have no receipts.

I am told if I provide receipts he can easily get my PCN removed stating that I am a genuine customer.

Assistance here?

Coupon-mad

  I am told that people abuse the car park and they have placed parking restrictions which are clearly visible on site.

Who told you that: the deluded retail park managing agents?  Don't tell me, they used the PPC-fed phrase 'car park abuse' and maybe even some crap about fake boy racers?

1505grandad

Even drag racing has been mentioned as an excuse that scammers are needed via their infallible anpr.

quirky1

Coupon-mad said:

  I am told that people abuse the car park and they have placed parking restrictions which are clearly visible on site.

Who told you that: the deluded retail park managing agents?  Don't tell me, they used the PPC-fed phrase 'car park abuse' and maybe even some crap about fake boy racers?

Yes and the recommended response is?

quirky1

1505grandad said:

Even drag racing has been mentioned as an excuse that scammers are needed via their infallible anpr.

The same question to you too:

Yes and the recommended response is?

Coupon-mad

To tell them to stop spouting crap that the parking firm has told them to say.