Chase 5.1% Saver Account - 1% boost until January [updated]

Sg28

brucefan_2 said:

Kim_13 said:

brucefan_2 said:

I have also posted this in the Easy Access Discussion thread but thought it might be worthwhile here as well,

THis is in response to me querying the restricting of the account to those customers with less than £500 on the specific date they chose.

Other than removing my name, this  is verbatim:

I understand how this might seem unfair ( ...). The reason why it's an offer to limited and qualified customer only, is because we have a regular savings account for customers who would not be able to qualify and be eligible. No worries, we always consider our customers' satisfaction, and if this gets reviewed, hopefully the offer will be available for more customers like you.


I have asked for clarification of the second sentence. Maybe it makes sense to others but I'm struggling to see what the intended meaning might be.

This would suggest to me that those that aren't eligible are instead eligible for a Regular Savings Account, with customers being eligible for one of the two. No such thing exists yet, so if it isn't launching shortly, they really need to sort out their comms people.

Kim_13 said:

brucefan_2 said:

I have also posted this in the Easy Access Discussion thread but thought it might be worthwhile here as well,

THis is in response to me querying the restricting of the account to those customers with less than £500 on the specific date they chose.

Other than removing my name, this  is verbatim:

I understand how this might seem unfair ( ...). The reason why it's an offer to limited and qualified customer only, is because we have a regular savings account for customers who would not be able to qualify and be eligible. No worries, we always consider our customers' satisfaction, and if this gets reviewed, hopefully the offer will be available for more customers like you.


I have asked for clarification of the second sentence. Maybe it makes sense to others but I'm struggling to see what the intended meaning might be.

This would suggest to me that those that aren't eligible are instead eligible for a Regular Savings Account, with customers being eligible for one of the two. No such thing exists yet, so if it isn't launching shortly, they really need to sort out their comms people.

No, not at all. JUst careless use of language by a CS rep. Regular in this instance = normal, (not regular as in monthly etc.,)

Probably someone for who English isnt their first language and are using the more American form of "regular" meaning "standard"

dealyboy

... and what has come around the last two autumns ... looking forward to Santander EA Saver LE v4 ...  .

kuepper

Seems needlessly bureaucratic to have to open a 2nd saver, surely they could have just applied the bonus to ppl's 1st saver a/c opened

I don't like having the clutter of seeing 2 savings accounts when I only need 1 but I can't see any way to close the old 4.1% one, any idea?

Bobziz

Go into the account, press on the 3 dots top right, select close account.

clowning

I’ve just opened a new boosted account. Luckily, I had reduced the amount in my savings accounts just before the cut off

Kim_13

Has anyone managed to boost more than one pot? I don't have the option to follow the same process again as it just says x account is receiving a boosted rate in the rewards section.

wiseonesomeofthetime

kuepper said:

Seems needlessly bureaucratic to have to open a 2nd saver, surely they could have just applied the bonus to ppl's 1st saver a/c opened

I don't like having the clutter of seeing 2 savings accounts when I only need 1 but I can't see any way to close the old 4.1% one, any idea?

I wondered whether it is because people may have attached direct debits to the existing savings account, but then would those people have less than £500 across their savings accounts? Possibly, depending on when they go out.

Can direct debits be added to the "boosted" savings accounts, I wonder. How would they stop such a feature from 5.1%, yet allow it on 4.1% ??

Zaul22

It would be tempting but they really do need to fix their absolute abomination of an app. Even the cashback is barely worth it for the nightmare experience of trying to use the app. 

huw01

clowning said:

I’ve just opened a new boosted account. Luckily, I had reduced the amount in my savings accounts just before the cut off

Yes - I'm in a similar situation as well. Had 28p in my saver and my easy access savings are in Santander Easy Access 5.2% which will drop to 4.2% next month. So this has come at a really good time for me

EthicsGradient

Kim_13 said:

Has anyone managed to boost more than one pot? I don't have the option to follow the same process again as it just says x account is receiving a boosted rate in the rewards section.

They do specifically say you can only boost one pot. So it looks like that bit is Working As Designed.